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San Antonio, TX

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Cricket

1.0 (1 review)
Open • 10:00 am - 8:00 pm

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4 years ago

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Electronics R Us - Cell phone accessories

Electronics R Us

3.4(5 reviews)
14.0 mi•Eastside

DO NOT take your merchandise to this place I took my PS5 they took all the pieces out of it then…read moretold me he couldn't fix it . You know we try to support our local businesses but when they rip you off this is why we don't support our own, Then look at you and lie to you I will never trust this person again .You know he's Stealing from us to keep his business going. I will be reporting him to BBB also

Maaaaan if I could upload screenshots I would. Dude was cool at first even though I was warned…read more Dropped my CP off mid Feb (definitely after vday) and because I would bring other devices in and everything was cool with communication before, I never thought it would become an issue for him to call me when ready. When March came I started calling and texting and he would ever so often reply. One phone call he out of nowhere mentioned about a deposit... never had to pay one before. I asked for a price and he said he would call me back with a percentage being that he didn't know how much it would cost. Ok so let's fast forward past the unanswered text messages and me coming to the shop with the open light on, to where now I'm having to call from other number. For some reason the two number he knew of would ring one and go to vmail. I call from a different one and he called it back and... SURPRISE I want my things now. He told to come, but I knew if I did he wouldn't open. So he returned it when a family member came as of 5/7/22 , but didn't give me my cored. I called once again to see if he could have it at the door and my number still blocked. He wouldn't answer the door until somebody else came and then proceeded to TRY and ignore me. So I voiced I that i dropped my CP off with a cored, and then of course customer service manners where out the window. He bought up every excuse which didn't make sense. I've BEEN trying to track my shit because I wanted to know a price before he started. Then he told me I never gave a deposit, which I never was told how much it was. Then with the same breath, I'm blowing up his phone because he has things going on in his life. Dude, all I wanted was for you to communicate the price back then. Never neglected my property and never had an issue with any price he threw at me. I respected his art. Then to try and make it seem like I'm petty for wanting MY CORED! It's ridiculous that I want my cored, but you out here ducking and dodging to make sure and keep ppls property. I'll sell it to you though and don't let management have you looking messy on here . BBB all day my boi!

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Electronics R Us - I tried contacting so many times

I tried contacting so many times

Electronics R Us - Greatness

Greatness

Electronics R Us - Bluetooth headsets

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Bluetooth headsets

Best Buy City Base - New vent hose purchased from Best Buy for the installation

Best Buy City Base

2.2(53 reviews)
13.5 mi
•$$

I have mixed feelings with this Best Buy. They highlight televisions over other products and the…read moreworkers ignore the customers and prefer to chat with each other. I recently visited this store looking for a computer program. I walked all over, passed the same chatting workers 3-4 times and was never acknowledged. I left empty handed and am not surprised that the store had only a few customers.

My latest experience was not a good one. I was immediately greeted by staff guided to the area I…read moreneeded. I had dropped off my laptop at Geek squad for service. I signed up for their $199 plan. I was told I would get a call back within 1 to 4 days. I didn't, i followed up on the tracking through the email. The only update there was when I had dropped it off. That was it, it never updated until I called. Upon calling it rang several times only to be picked up by someone in India probably. I could barely understand due to the loud noise in the background & the thick accent didn't help. The agent says what seemed to be a practiced excuse, she asks to give them a day or two. I did, i called back three days later. Same excuse, asking for more days to work on it & the status was the same update from when I dropped off Thursday nite according to the status line. I was in the area and dropped by, explained to staff that I had not gotten any type of resolution or answers. He promptly said he would put a rush on it. Next day, I got a call that it was ready. Now the flawed process that put the cherry on top. I arrived & looks like I was third inline. As I was getting closer more people arrived after me. While I understand an appointment is needed for service, I was not seeking service. I was there to collect my property. The people after me started crying that they had appointments, when I was next. So when the geek heard her crying, he jumped to give her attention over me while I was next in line. He mentions they had appointments, I mentioned if I needed an appointment for pick up? So, the people that came after me got service before me. Two customers to be exact, I sat back down & observed this flawed process as I had no choice but to wait. I was passed up. I was physically next & didnt need an appointment. Best buy please do better.

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Best Buy City Base - My vent cover broke off so the could bend up the new hose

My vent cover broke off so the could bend up the new hose

Best Buy City Base - Shingles broken by destroying the vent cover.

Shingles broken by destroying the vent cover.

Best Buy City Base

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Cricket - mobilephones - Updated October 2026

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