In very, very disappointed with the porterville staff. I've been a loyal T MobIle customer for many…read moreyears. I've never had any issues with them. October I added a line and was lied to about pricing and then he denied he said the things he said. I was actually being charge for an extra line I told them I didn't want or need. Every time I'd go in to talk to them about it they were too busy to fix it. The second time I went in today, due to them being too busy, I was told the manager was on a call and could I come back in three hours. No .:....I drove 45 minutes to get there to begin with. Corporate was willing to try and help. Just beware, Don't look at a person and think due to a possible disability they are "trustworthy " not always the case

We went in today (12/16/22 at 2pm) to purchase a iPhone. At check out, the sales representative…read moresaid we must purchase a case and screen protector because they needed to make sure the phone was protected. That sounded not right. We are loyal T-Mobile customers and have never heard of a store with a policy like this. We immediately left and called 611 (customer service) where they confirmed: NO POLICY EXISTS. Please be aware if you choose to use this store. If it doesn't sound right, trust your gut! Side note: Shame on this store for taking advantage of customers.

Great guy, brought my phone in for a very minor issue, he fixed it immediately. Very professionalread more

Where to begin... first they aren't ever there it's seems like they are always at lunch and close…read moreearly. Second they ask for a deposit for parts and a phone number but don't call you after receiving the parts ordered. You have to continue to look for them and follow up with them which in my perspective is just bad business. Then when you take your phone in, they can't fix it because they lack the skill set to remove all the screws in order to replace the phone. So I recommend this place ??? HELL NO! You're better off going to another location because this place just isn't worth it. Pay the $10 more for replacing the screen and get good customer service from a good business !!!

Horrible experience, took a iPhone 14 Plus in for battery and back glass, quoted 1.5 hours but took…read more3. Picked it up to have the rear camera's covered by colored tabs that was not removed during installation, had to have it corrected again. Picked it up when he was done, took the case off to see the back glass was shattered. He replaced it again only for it to shatter once again. Guess I have my daughter go back tomorrow but glass quality being so bad it needs to be refunded. I'll update how that goes.

From the owner: Broken device? #WeCanFixIt. We repair Smartphones, Tablets/iPads, PCs, and Laptops.read more

If you are considering going into an At&t store please go to this one. They are 100% more…read moreprofessional than the Henderson store. These gals acknowledge your presence and don't make you wait 30 mins + for just a simple purchase. I highly recommend this place

Great customer service! Very friendly and knowledgeable! A lot better service then other att…read morestores! I highly recommend this store!

The only corporate AT&T in the City of Porterville and within 30miles…read more Ask for Shelly...Shelly is amazing! The team is great. Right by Wendy's.

The attention detail was exceptional. Employee went over everything in detail and answered all my…read morequestions. They had the phone I needed in stock. Will definitely be my go to store.

I went to this Cricket store to transfer my phone number and arrived about 10 minutes before…read moreclosing, but the doors were already locked and they wouldn't let me in. I could also see an employee standing at the register not helping anyone, and then she went into the back while I was still outside. It didn't seem like they were busy or unable to assist. This would have been a very quick request, and my phone data wasn't working, which is why I came in. I ended up figuring it out myself afterward, but the experience felt unprofessional and dismissive. If the store is open until a certain time, customers should still be able to come in until then, or at least be given a clear explanation.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Porterville store today.

The worse possible place to take your computer to get fixed, never going back again. It's best to…read morefind some other place to get your computer fixed. They'll fix one thing just for something else to be damaged in the process.

The young man at the business struggles to communicate in English. Eli, the owner, wasn't there and…read morewouldn't respond when the guy texted him. I have done business with him before but I don't trust that they are really trying to fix the problem. I'm frustrated because I have other tech that needs expertise. I'm going to have to consult someone else.