Brianna was very helpful! She took her time and had great customer service. I highly recommend her,…read morethank you again so much for your help! :)

Everyone at the store is extremely rude they talk to their customers with no manners every time you…read morewalk in the store, they are sitting down and they get upset when they have to get up and actually greet a customer and do their job and when they do, they do it in such a nasty attitude they don't even bother pulling up your account before they're asking you questions and sending you somewhere else don't buy your phones here not a friendly environment

!!!!!!!!!!Warning !!!!!!!Not a trustworthy business totally ripped off an elder took advantage…read moreelder faulty promises the new internet ,new phone ,credit of 500 and a better plan to find out was a lie when the bill came when we returned the sale man came forward saying it was his fault to credit 500 for the phone told specifically to return on the 24th of August only did what we were told to do so we did returned it on that exact day ,after find out didn't get credited then the sales men told her she returned it one day late can't credit her old phone and told her ur out of luck it's not fair to take advantage of elders just to gain there sing on fees a lot of elders go by trust and the words but look it's sad the good people come last sadness please do better and stop taking advantage of elders

Ok so I finally had to give in and get a new phone. I've been uunable to use my phone since it got…read moreran over by a car last year the screen has been slowly deteriorating. I was lucky enough to order a phone on it before it died. I was able to choose delivery or pick up from store and this was the closest location. As soon as I walked in they were able to help me immediately. My phone showed up here 1 day after ordering which was great considering delivery to me would have taken 3 days. I was just happy to get a new phone and they helped me transfer everything over. Everyone here was nice and I'm glad I chose this location.

This is the second time Lovell has helped me out. Both times he was very patient and helped me…read morefigure out some insurance issues. He was knowledgeable and walked me through everything with kindness even though I had a lot of questions. Great experience here today!

Based on the comments and my own experience, seems like there are 3 kinds of Verizon stores…read more Corporate (located in ktown), regular (this location) and franchise (Alhambra - which would get a one star from me because the girl there messed up the info on my account, claimed she had to create another account and oddly, took my card to the back and coincidentally I started getting additional fake charges on it). But the gentleman here (stocky guy with short hair) who seems to be there all the time by himself, always holds it down, is professional but friendly. Sorry I don't know that guy's name but he alone deserves the 5 star.

Ariana helped me upgrade my iPhone 14 to a 17 I received an offer from TMobile, so I took them up…read moreon it! Ariana was knowledgeable and professional!

Service was quick, and they helped with the lost phone and recovery process…read more I will def come again.

I just picked up a used iPhone from Metro by T-Mobile, and the whole port-in process for my number…read morewas surprisingly smooth and super fast--took maybe 20 minutes total at the store. They handled the SIM swap and activation without any hiccups, no long waits or paperwork nightmares like I've dealt with before. Phone's working great on their network so far, solid signal and data speeds. If you're eyeing a budget carrier switch, this was a win.

If you need a new phone or upgrade, go to this Verizon on Vine and ask for Eddie! He somehow got me…read morea new phone, added a line, and made my bill cheaper than before. My new phone did end up having a random manufacturing glitch that caused it to overheat--totally out of the store's hands and nothing to do with their flawless service--so I went back. Larry immediately said they would take care of it, and then Eddie put in the work, called corporate support, and said whatever magic words were needed to fast-track everything.Picking up the new-new phone today! These guys are the best, 100% recommended!

Lacks customer service. Waited about 15 minutes. With no acknowledgement…read more Someone mentioned post-service vibes. Totally is.

Warning Please do not come to this boost mobil they are a scam they sold us 2 phone one on June 13…read moreand the other july 14 neither they don't give you your receipt and they also add hidden fees and they add things things you didn't purchase I went back to the store and requested out receipts the employee Carlos took half hour to find them on there computer and when he did it showed the phone purchases in julybwas a government phone ad was only $69 dollars and the same they pocketed thr rest of the money and the employee offered to buy back the phone that we had just paid $150 dolllara 2 days prior he offered to but it back from us for $60 dolllara because the phone doesn't charge properly we dpmt get all the calls coming in I spend more than 2 hours at the store and he refused to call his supervisor and he refused to give us the contact info. ***DO NOT COME HERE THEY ARE A FRAUD THEY ARE SCAMMERS THIEFS IS AN UNDERSTAMENT IM HIRING LEGAL COUNSEL TO TAKE LEGAL ACTION THEY TAKE ADVATANGE AND ARE STEALING CCUSTOMERS MIONEY

CARLOS, was excellent! Great customer service! He was kind and attentive to all my needs buying my…read morefirst iPhone. He was polite to my granddaughter and her friend and assisted with finding the perfect accessories. Thank you!

I always drove by this tiny little store. It has big $5 signs with cell phone accessories. I have…read morebeen wanting to come, but I notice the owner opens a little late. I passed by 3 times and it was closed. Today I finally got a chance to go inside. I walked in and he said come right in. The store is literally the size of hallway. He has evefything orgnazied and has so many different type of accessories. I thought all the accessories were $5, but he actually has different prices. He has so many types of phone cases and at great prices. I bought a really cute one for $8. He had different types for different prices for all types of phones. All the walls are fillef with phone cases. He even has cases for old phones. There is also earphons from $5 to $8. All different designs and very cute. It looks like he sells everyrhing you will need for your phone. I also bought the glass screen protector. He had the regular ones for $5 and this one for $10. He put the glas proctector on my phone and mh case. He even let my sister try on different cases on her phone to see which one she liked best. FYI: THERE IS NO PARKING LOT AND HE CLOSES THE STORE ON MONDAYS. You can always park on the street in front of the store. He told me on Mondays he buys merchandise so he does not open.

A wide selection of cell phone covers, screen protectors, chargers and other mobile accessories you…read moremay need! Jaime is very helpful and accomodating to your needs, and offers great deals. He has 25 years experience in cell phone accesory sales, and is very humble, honest, hard working, and professional. I highly recommend his store to all who like great deals, and a wide selection of products.