First of all I thought it was closed since almost the entire mall is empty - which is sad! But it…read morewas open, I needed to get a new SIM card so came by on a Saturday late afternoon. Plenty of parking in the lot. Plenty of employees onsite to help. Service was great, fast and they were able to resolve my issue. I hope they don't close it down.

(5/4) On Spectrum's website, I signed up as a new customer on 4/27 and selected 'use my own…read moreequipment' during checkout -- meaning my own router. I don't own a Spectrum modem. A week later, I received no modem, no installation kit, and no communication whatsoever. When I contacted support on 5/4, I was told to go pick up a modem at a local store. No apology for the delay, no explanation of why nothing was shipped, and my request for a modest one-time credit was denied. As a new customer, before service even started, this is already a poor experience. The only reason I'm staying is that AT&T's alternative in my area is 18Mbps at $60 -- so Spectrum has no real competition here and apparently knows it. Hope the actual service is better than the onboarding. --- **Update (5/22):** Since posting this review, my connection has been dropping intermittently -- cutting out suddenly for anywhere from a few minutes to 10-15 minutes before restoring on its own. This has affected me and my family repeatedly. I can't say with certainty whether this is simply Spectrum's service quality, or something else. But the timing -- starting after this review went up -- is worth noting. Will continue to monitor.

Heard about this shop from a good friend who had over the years two cell phone screens fixed for a…read moregreat price. The owner has been in business for decades. He was very nice, fair, and innovative with his ideas of how to fix my phone problem. He didnt seem out to charge excessively or overcharge customers for things they dont need. I watched him interact with at least 10 customers or potential customers on 3 different days and was impressed with his integrity.

Rosa and Ashley were very helpful they took their time to explain everything very helpful and got…read moreme a good deal with my new phone. Very happy with my purchase.

From the owner: Switch today & enjoy America's largest 5G network.read more

Awesome experience with the kind and attentive Janiya who made sure that I was taken care of with…read morecold water and a charger. Wide selection of products

The service I received was over the top. They truly take good care of you…read more Ken and his family are kind and have great deals

Everyone at this Cricket location is very helpful and nice. I especially appreciate Jose's…read moreexcellent customer service. His service is unique because he is super knowledgeable and he really wants you to be happy with your product. I have not experienced this level of care with any other wireless phone company.I have tried Verizon, At&t, Sprint and other smaller companies. I love Cricket. They are the best.

Only complaint I have is I wasn't able to get a phone that I like…read more Get what you pay for I guess and so far the service isn't bad. Darlene is a 10 though. I gave them 5 in the review on Google too, but it came up 4. Device isn't great or very responsive, like I said, get what you pay for. She was very upfront about everything though. After my experience with Sprint and Verizon that was refreshing.

Great prices and knowledgeable staff. I've used them twice and both times results were great…read more Battery replacement and screen repairs for iphone

I like this place, they provided really good fast service, the store is neat the staff…read moreknowledgeable and kind- big plus these days and very reasonably priced Thank you!!!

I was told to leave by the office manager of the T-Mobile Office on Crenshaw Blvd the other day,…read moreand I already wrote how bad my experience was. Days after, I still think about how it happened. The problem was caused by a sales representative's hard-to-understand, heavy foreign accent and the way he spoke extremely fast, I wrote. The office manager was not upset with his worker, but with me, a customer. I was puzzled. Now I see his point about why he was upset with me. Both he and the sales rep were colored, and I was white. I can't think of any other make-sense reasons.

Most stores do the bear minimum but these guys went the extra mile in customer serviceread more

my 13 pro max screen went white and they only charged me $80 for a new screen and it woulda been…read more$10 for a brighter screen but i have sensitive eyes so i quickly settled for the cheaper screen and it's been lovely, my head doesn't hurt as it did wit the bright screen. i walked in , got my consultation and invoice within a minute. i went down the street to charlies chicken for some food and by time i pulled back into this parking lot for my phone, they were calling my friend's phone to lmk it was ready! 10/10! Ang other spot woulda charged me $150/200 MINIMUM dhs.

Don't ever fix your phone here! They started using cheap screens that break way too easily just so…read moreyou're forced to keep coming back to them with their "affordable" prices

I am a T-mobile customer and my phone died and I got stranded. I walked in to the store hoping for…read moreassistance. Will and Daisy helped me out even though it took a while for my phone to wake up. I've a lightening charger and they looked everywhere to get my phone up and running. I appreciate their customer care even though I am not currently with AT&T. I would definitely consider switching back at some point. Thank you Will and Daisy for the excellent customer service.

Horrible experience--1 rep, no acknowledgment of presence. 35 mins to pay a bill due to the rep…read moreflirting with a customer. It wasn't until halfway thru this he acknowledged I was even there. Not worth the visit nor time. DO NOT COME TO THIS STORE!!!!