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    Cracked tile that was covered up.

    Initially, I was frankly - blown away at the service and attention to detail of Crew 2! We had a historic (30+ inches) snowstorm in Central WI on the day the project was to start, and even though they were traveling from MN, they were there as expected the following day after the storm. They worked 10-12 hour days to catch up and still worked all day Saturday to finish it without complaint. HOWEVER (there's always a "but")... I was very disappointed that after a week, I found a cracked tile which was covered up intentionally by the crew. I am very disappointed that this wasn't discussed with me because where the crack is, might have been something I was okay with considering the location, but the fact they covered it up, essentially lying to me, I find more disturbing than the cracked tile itself. I thought I had a better rapport with the team after they were at my house every single day for a week straight.

    New carpet!

    Luis and Sergio were excellent installers and very nice. They knew what they were doing and did a great job with our new carpet in our house!

    Bedding that is now garbage.

    Read my Home Depot review. Crew 2 flooring should be fired immediately. Never use Home Depot flooring for anything.

    Kitchen remodel including breakfast bar and premium pantry.

    Our family just completed the "marriage remodel". The one part of your home that many consider the heart, the kitchen. This was a full gut and rebuild. Crew2 was able to translate an incredible design into reality. What made it work for us was the communication. Both the planner, Rachel and installer, Steve. This team from the word go, was easy to talk to, following through on their commitments and sure to take feedback where needed. Taking what could easily have been a transactional remodel into a relational experience. We grew our trust along the way through their ability to follow through. We valued this opportunity to work with such talented people. The icing on the cake was working with people who could turn our dream kitchen around within our budget.

    Basement

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    9 months ago

    Arrived in the time frame. Three young men Nice and polite. They took care in moving our things. Did a great job.

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    Ben F.

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    5 months ago

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    Ben F.

    That is such wonderful feedback to hear. Thank you so much, Diane!

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    10 months ago

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    Ben F.

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    5 months ago

    Scott was wonderful! Our door is just what we wanted. Perfect fit! Clean up! Looks fantastic!

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    Ben F.

    Thank you so much!

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    5 months ago

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    Ben F.

    Thank you so much, Deb! We appreciate the recommendation.

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    4 months ago

    Excellent attitudes. Professional and excellent work. Would recommend to others and use again

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    Ben F.

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    11 months ago

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    Ben F.

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    6 months ago

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    Ben F.

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    1 year ago

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    Ben F.

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    1 year ago

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    Ben F.

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    11 months ago

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    Ben F.

    Thank you, Kerry! So glad you enjoyed the experience.

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    1 year ago

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    Ben F.

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    5 months ago

    Great job installing a exterior door on a chilly day. Very friendly and knowledgeable installer.

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    Ben F.

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    7 months ago

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    Ben F.

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    7 months ago

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    Ben F.

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    1 year ago

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    Ben F.

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    7 months ago

    Tremendous communication throughout the process. Very professional and excellent work. Will be hiring again for the rest of the house!

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    Ben F.

    Thank you so much, Dan -- we look forward to working with you again!

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    7 months ago

    They did a great job removing the old carpet and installing the new carpet. Their work was excellent.

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    Ben F.

    Thank you, John! Glad you enjoyed your experience.

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    7 months ago

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    Ben F.

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    11 months ago

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    Ben F.

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    1 year ago

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    Ben F.

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    7 months ago

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    Ben F.

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    1 year ago

    Correct product, Installers were pleasant to work with. They asked good questions and suggestions. Complete job in a few hours.

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    Ben F.

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    8 months ago

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    Ben F.

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    8 months ago

    Crew 2 was on time, courteous, and did excellent work. We are very happy with the installation and our new carpet

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    Ben F.

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    9 months ago

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    Ben F.

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    9 months ago

    Great job, come on time, professional manner, complete as expected, clean up after job done

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    Ben F.

    Thank you, Jun! I hope you are enjoying your new flooring!

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    9 months ago

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    Ben F.

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    9 months ago

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    Ben F.

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    9 months ago

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    Ben F.

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    9 months ago

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    Ben F.

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    7 months ago

    Flooring looks great! I like the color I picked out and it matches my painting. Communincation was good and they did a fantastic job!

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    Ben F.

    Thanks, Justin! I'm glad you like the end result.

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    1 year ago

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    Ben F.

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    1 year ago

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    Ben F.

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    9 months ago

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    Ben F.

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    2 years ago

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    Ben F.

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    2 years ago

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    Ben F.

    It was our pleasure! Thank you, Kayla!

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    1 year ago

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    Ben F.

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    10 months ago

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    Ben F.

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    10 months ago

    Appreciated ,job well done.Service was professinally done, no delay, delivered best quality of work.

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    Page 2 of 9

    Ask the Community - Crew2

    Review Highlights - Crew2

    Victor and Orlando were professional, courteous, and efficient in all aspects and we couldn't be happier with the entire process.

    Mentioned in 7 reviews

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    Crew2 - flooring - Updated May 2026

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