After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

Highly skilled, transparent quotes/pricing, fantastic service. Mike helped us get our home ready…read morefor sale/showing, which made a huge difference. Highly recommend.

Mike does solid work. He replaced carpet in a condo I was going…read moreto sell and did the job as agreed, on-time and efficiently. After the installation I discovered heat wasn't working in the unit which caused a few wrinkles in the carpet when we had the cold snap around New Years. Reached out to Mike and he had his son come out and stretch the carpet again, after which it looked great. The job was done right from the beginning and I'm impressed that he backed up his work even though the lack of heat that caused the wrinkles was my problem not his. Liked the whole experience...Mike knows his trade, friendly employees, the price was 40% less than Flooring Expo for exactly the same carpet and the best is it's family owned so you can address any concerns directly. I will hire Mike's company in the future without hesitation.

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Nice selection of items but it is a smaller business so flooring and installation is more expensive…read moreall around.

Terrible service and no communication! It took 2 1/2 months to get carpet installed…read more We chose floor center due to the fact that they had the carpet in stock that we wanted. When we purchased our home we had to get the carpet replaced before we could move in to the upper level, we were told that since the carpet was in stock that they could install the same week. So we paid for the carpet and waited. And waited. And waited. For nearly 3 weeks we slept on couches in our living room. We paid for removal of the carpet but they left the staples in the floor and carpet around the radiators. When asked if that was standard procedure they said that sometimes if there are too many staples they leave them in but stated "you will barely even feel them through the carpet pad" For six thousand dollars i would expect no not feel any staples. The list goes on and on the issues we had. Their competition up the street said that absolutely the removal should have included pull the staples. Once they received our money there was no communication. Numerous times I asked for a follow up call which never happened. Between my wife and I, we ended up having to take 7 days off of work to get carpet installed. On multiple occasions the installers showed up without any knowledge of where the carpet was being installed (upstairs) so were unable to install due to the fact that they could not get the carpet up the stairs by themselves. Spend your money elsewhere, this place is a joke. If you value your time (and vacation hours) stay clear of the Floor Center.

I had several quotes for flooring and carpet, and Empire Today stood out above the rest. Not only…read moredid they match a competitor's price by over $1,000 without any hassle, but their representative, Dmitri, was extremely thorough and knowledgeable. Every detail he provided aligned with other trusted quotes I received. The consultation was so impressive that I canceled other appointments and booked installation immediately. They delivered a fast timeline as advertised, and their professionalism was top-notch. I truly appreciated the service, and I'll be following up after the install--but from the consult alone, they went above and beyond. Highly recommend!

I hired Empire Carpet to install new carpeting in my basement…read more The subs they used to install my carpets stole my credit card information and used my card to send money overseas. It was a brand new credit card and the only people to have handled the card are the installer and myself. Fortunately, my credit card company coveed the charges but when I reported this to Empire, they apparently did an investigation without any input from me and decided no fraud occured and closed the ticket (without telling me). EMPIRE IS STILL USING THE SUBS and this is a warning to anyone in the Twin Cities area that Empire DOES NOT CARE they are using criminals to install their carpet. Think twice before you buy from them.

Linda was superb. Her estimate was very reasonable. Then, she personally came out to our house to…read moredo some prep work for the installer. The installer was professional, prompt and courteous. He did a great job. Linda then came out later to make sure everything was done to our satisfaction. 5+ Stars!!!

From the owner: Floor Coverings Int'l Metro Twin Cities, MN is a locally owned flooring store with expertise in…read moreboth Residential and Commercial projects. We offer a mobile showroom to bring samples to you: Carpet, Luxury Vinyl Plank, Hardwood, Engineered wood, Laminate, Tile, Sheet vinyl, Kitchen Cabinets, Custom Rugs, Runners, & specialty flooring. Our on staff architect manages residential construction and commercial tenant improvement projects for seamless installations and fast turnarounds. Our philosophy as a woman-owned small business is to offer an exceptional service with a personalized process that insures you get the solution that is right for your flooring needs, and matches your lifestyle & budget. Please call ahead as we're often at job sites!

Laura O' Rourke at Hamernick's was awesome and helped me pick the right flooring to match what we…read morehave. Then the installation team was unbelievable! The guys were so professional and did the best job! Ask for Joe's crew and you will be blown away by what they did !!

Had an experience that was disappointing. I had a defective floor that Hamernicks had installed…read more First they would not help me until the builder of my home paid a delinquent bill, that had nothing to do with my floor. This took about a month. Then they said they filed a claim with the Manufacturer. Two months later told me that they mistakenly had not filed the claim. Once all this was done. They gave me an estimate and then said they had made a mistake and raised the price $1100. I contacted their CEO and made her aware of the problem. Never heard back, so my fear is that their lack of concern for their customer starts at the very top. My opinion is if you are looking for an efficient, accurate and customer focused company. Pass on this one.