Honestly their service is a joke. I contacted them regarding a $15,000+ project, looking to have someone come out to the building to measure the spaces and bring some different samples for us to look through. The phone call was nearly unbearable, I have never had a service seem so disinterested in a customer - the call "dropped" 3 times, not once did I receive a call back. At the end of the conversation, I was told I'd receive a call within a week with more accurate estimates and to schedule an appointment.. two weeks later still haven't heard from these jokers.
0/10 customer service and courtesy
I'd recommend trying to source and lay your own carpet before dealing with these imbeciles. read more