We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Highly skilled, transparent quotes/pricing, fantastic service. Mike helped us get our home ready…read morefor sale/showing, which made a huge difference. Highly recommend.

Mike does solid work. He replaced carpet in a condo I was going…read moreto sell and did the job as agreed, on-time and efficiently. After the installation I discovered heat wasn't working in the unit which caused a few wrinkles in the carpet when we had the cold snap around New Years. Reached out to Mike and he had his son come out and stretch the carpet again, after which it looked great. The job was done right from the beginning and I'm impressed that he backed up his work even though the lack of heat that caused the wrinkles was my problem not his. Liked the whole experience...Mike knows his trade, friendly employees, the price was 40% less than Flooring Expo for exactly the same carpet and the best is it's family owned so you can address any concerns directly. I will hire Mike's company in the future without hesitation.

I should have probably went with my gut and called someone else for my carpet needs about 20…read moreseconds into my first conversaton with All Carpet. I had called them and mentioned that I had a co-worker who used All Carpet and said he was happy with your work, I bought a new home and would like the carpet replaced prior to us moving in. He then says, "Well first off, I need some confirmation that you want to do business with us, I don't want to just go around giving out free estimates and then you go with someone else" Super confusing, why do you think I am calling? On the flip side, nobody is going to agree to work with you without a price. I mentioned that I was interested and he started to praise his crew, saying they are the amazing and he has the best 'steps' guy in the Twin Cities. Blah blah, we move forward, the installers were on time and helpful, and nice. The quality was hit or miss. The steps were actually pretty bad. loose, and they bowed out on the horizontal parts of the steps. Carpet came unsecured at the bathroom/hallway door, a 1"x2" chunk just missing on the carpet in the corner of one of the bedrooms, no pad underneath, you can see the wood floor. Basement carpet just pushed rolled under the heat registers - many spots coming detached from the stick strips or you can pull the loose carpet up 2 inches up away from the baseflooring/pad. 1/2" gap between bottom of one of the stairs' carpet and the room carpet. One of the installers was good in my opinion, our basement has couple support columns, a stove and alot of corners to work around, he did a good job. I did get the more expensive pad and carpet for this job too. Overall, just not great work all around. All talk from the guy I chatted with when calling the listed phone number. They have a year warranty on their work, about a month after install, I called them with the couple issues I noted here, I did not receive a call back.

Called them up for a patch job after an evicted tenant spilled (poured) nail polish on my new…read morebasement carpet. They suggested that the cheapest route would be for me to cut a small piece out by the stain and do my best to find some carpet that would match, and they could do the rest. The patch job is AMAZING! I know where it is, and I still can't see any signs. Professional, quick, competent. You can't go wrong with service like that! :D

I had several quotes for flooring and carpet, and Empire Today stood out above the rest. Not only…read moredid they match a competitor's price by over $1,000 without any hassle, but their representative, Dmitri, was extremely thorough and knowledgeable. Every detail he provided aligned with other trusted quotes I received. The consultation was so impressive that I canceled other appointments and booked installation immediately. They delivered a fast timeline as advertised, and their professionalism was top-notch. I truly appreciated the service, and I'll be following up after the install--but from the consult alone, they went above and beyond. Highly recommend!

I hired Empire Carpet to install new carpeting in my basement…read more The subs they used to install my carpets stole my credit card information and used my card to send money overseas. It was a brand new credit card and the only people to have handled the card are the installer and myself. Fortunately, my credit card company coveed the charges but when I reported this to Empire, they apparently did an investigation without any input from me and decided no fraud occured and closed the ticket (without telling me). EMPIRE IS STILL USING THE SUBS and this is a warning to anyone in the Twin Cities area that Empire DOES NOT CARE they are using criminals to install their carpet. Think twice before you buy from them.

Mark did a great job cleaning the carpet in our home prior to its sale. He wasn't the cheapest…read moreoption we could go with, but our seven-year-old carpet looks like it's almost new, except for two small heavily used spots. If you have older, soiled carpeting to clean, I recommend Advanced Carpet Restoration.

Well my cat ended up having a stomach tumor, and wouldn't keep anything down. He since passed :(…read more Anyway, before he passed he had extremely hard time keeping food down and threw up all over my microfiber couch. I got a mailer from advanced carpet and gave them a call. All in all it was a good experience, I live in an apartment and it was no problem for them to bring thier equipment up and the stain ended up being totally gone. The smell, which I was most worried about eventually dissapated over a week or so. I think they said they also used a disinfecting agent, so that was much appreciated.

Excellent quality carpet and installation. Would highly suggest anyone in need of flooring to go…read morehere before big box stores. You'll be happy you did!

From the owner: Town & Country Carpet and Floor Covering is located in Maple Grove, MN…read more To schedule an after business hours appointment, please call during our normal business hours.

Floorworks did an excellent job removing industrial grade adhesive that should have never been used…read moreon my basement floor from a prior company. Floorworks also explained options to what type of floor I should lay in my basement, especially a basement with water and moisture issues.

From the owner: We are a local flooring company based in the Twin Cities, proudly serving Saint Paul, MN and…read moresurrounding areas since 2019. FloorWorks LLC specializes in the professional installation of laminate, hardwood, carpet, and ceramic tile, along with a wide range of other flooring solutions. We also install kitchen backsplashes, delivering clean, detailed finishes that elevate your space. We provide both residential and commercial flooring services, delivering quality craftsmanship and reliable service on every project. Contact us today for a free quote!