Crew2 did the carpet installation in my living room and stairs. They gave me a heads up called 20 minutes from arriving. Once they arrived I approved the carpet and they got right to work. The installation took about 3 hours. The crew was friendly and the final result looked great! read more

All was handled well and in a timely manner. Trim finishes turned out great and they cleaned up after themselves. Thanks!

The carpet crew that came was here during installation. They are always friendly, clean, and do great work.

We bought a storm/screen door. Tony called an hour and a half before the scheduled time to ask if he could be there immediately! Showed up and in less than an hour & a half he was gone and we are completely satisfied! Very nice man, we are very happy with a job well done! read more

You receive the service that you pay and expect. Very respectful people and all the time dedicated to the job.

We ended up getting some flooring installed through Home Depot/Crew2. The process was frustrating as there were multiple times we had things come up that we're going to be an additional cost, that had been an issue from the beginning but hadn't been mentioned until we already ordered the flooring/had the installation scheduled. They did work with us on some of it when we explained our frustration. The crew that actually came was great, quick, and communicative, and the floor looks great. read more

I have no idea what is going on with this company! I am having the same problem that others are having! We ordered a door in November. We finally had our door completed on May 22nd. Once I saw how doors are put in, I get why the guy cancelled on us three times. There's a lot of snow and it drips while they are working on the door. Working on the door isn't easy. They strip the old one, adjust the frame and hinges, and then fit the door, then put everything back in again. Because the job isn't a piece of cake, they should send someone capable of doing the job. We got this guy who pretty much hated life. (Even after I tipped him!!!) It took him him 8 hrs to get this job done. He came in at 7am and left at 2:30. He left pieces everywhere and took off without telling us that he didn't put our screen door back. After chasing him down, he says that's not part of his job. and that it's another $90. Seeing how much of an attitude this guy had, we just said "ok thanks, we'll put it back ourselves." Anyway, after the new door installation, we didn't pass inspection with our city (u must get a permit from the city to install a door. After that, they come back for an inspection). We made an appointment w crew 2 to come back. They cancelled 2 appointments with us. We finally made an appointment to have them come fix their mistake on May 22nd. The lady scares me by saying "the guy fixing your door called in again..." (wtf?!!!) "...but, we're hiring another contractor to come fix the things that didnt pass inspection." I was like-thank God!! Bc the permit was days from expiring. Anyway, these guys suck. I'm not quite sure why Home Depot is torturing their customers with this company. read more

Crew2 - the nerve of this guy! Ben! You are pretty hilarious! - Flooring Near Me - Minneapolis, Minnesota

Excellent flooring install by Sergi. He was on time every day, cleaned up, hauled away old carpet and did a beautiful job.

Great installation and people to work with jennifer.ice@crew2.com and Jorge the installer were great

They overcharged me for installing a hot water tank. 3,000.00 said because we needed updated venting. Sure was expensive for a new venting installation. Stay away from Home Depot IN CANTON as they use this co. To install their hot water tanks a real scam in my opinion read more

I was blown away how quickly and perfectly Alex Flooring had installed carpeting!! They did a very professional job and arrived on time. very satisfied!!! Very good workmanship! read more

if you are concerned about the quality of work and or the workers, Fear Not ! I was beyond amazed at The professionalism and expertise of Crew 2. I am still shocked that I found this kind of expertise at HDepo . Seriously, you could not ask for a better team--these guys know what they are doing. i remain blown away by the great job they did on our new door replacements; and that job is not easy. They worked in the hot sun and still took the time to be pleasant and be sure we were thrilled. Don't hesitate!!!! Husband was so impressed he wanted to buy them lunch. Jim/Kathy Kleen read more

Bought carpet at Home Depot and Crew2 installed. They did an excellent job. Were on time, took care with our property, were friendly and installed the carpet perfectly. read more

Nicole did a great job on setting up the install and Austin did A+ on the install. Austin answered all the questions I had and was a true professional. read more

Crew 2 did an excellent job installing our carpeting. The whole process of placing carpet Order with Home Depot, scheduling installation, meeting the time selected punctually, care of our home, friendliness of installers,, and quality of installation read more

looks great! they were here on time, finished the large job in good time and did excellent job cleaning up when finished.

I had carpet installed yesterday by Crew2. They notified me with a window of arrival time the day before, and then called me when they were on their way. I was remodeling my basement and we had a delay in scheduling our install. Crew2 worked with us on holding back the installation for like a month. The guys were punctual and friendly. They asked questions before starting to make sure things like doorways would be like we wanted them. Our carpet looks great and as of right now, I have no idea where the seams are. I am happy with the way everything went, from purchasing it to installing it. The carpet seems nice for the money, and feels good and cushy when walked on. I would reccomend and would use them again. read more

The installer arrived on time. Great service, very efficient and very pleasant, he definitely knew what he was doing.

Great work to the team who installed our flooring. Very fast. And looks amazing. I would highly recommend then to anyone!

I was very pleased with the communication before and during my installation process. Sophia was always great at calling me and letting me know what was going on or texting me. Installer Heiden was very thorough. Answered all my questions did a wonderful nice neat job and my place was left. Totally clean and in great condition. read more

Very professional and did a wonderful job. Would strongly recommend Crew2. I was very satisfied with the work they did.

I didn't know what to expect when the quote from Home Depot was half the cost of the local guys, but the installers were amazing. Not only were they friendly and personable, the exceeded my expectations on their work and the final product. My floor is beautiful! They took the time to help me move a few items- putting felt in the bottom of my furniture. I have to say I am amazed at my beautiful flooring. Thank you Todd and Jay for you hard work! read more

Home Depot should be ashamed of Crew2's quality of work. Crew2 left our home is horrendous condition after a carpet installation. We just spent $20K to have our home entirely painted and although we were expecting some touch ups this is excessive. Our painter will not complete the job under "touch ups" because it's too large of a project. Additionally, Crew2 poorly installed the carpet. It has ripples everywhere and every seam is visible. This company does NOT care about your home or the quality of their work. If Home Depot/Crew2 do not pay for the damages, we will be force to take legal action. Below you can see the photos. These are just a few examples. Every inch Crew2 touched looks like this. read more

They guys were all so professional, friendly, fast and cleaned up after themselves. I would highly encourage people to use Home Depot for their carpet purchase and definitely their installation needs. read more

They called me since I requested through Home Depot, regarding water heater installation. They gave me an expensive quote. Double check the parts' price with Home Depot before you say "Yes". Also, during that phone call, I asked the associate that I wanted a 55 gallon water heater since that heater is listed in Home Depot's website, the guy said he worked with water heaters for 15 years and there is no such thing as 55 gallon electric water heater, it is only 50 gallons. So, he is unaware of the 55 gallon listed at Home Depot Model #XE55T12CS45U0 SKU #1004356720, but decided to accuse me of playing games with him by mentioning a 55 gal heater and hang up on me! His attitude from the first minute was very nasty. I think I'm the loser in this situation? lol I always had my water heaters replaced by Lowe's, they do a great job and use actual experienced Lowe's employees. I only looked at Home Depot since they have a water heater model with good specs. What's the benefit of such a product with awful installers? I might opt to buy the heater and install it via a local installer. read more

The carpet installers let us know when they would arrive and were on time. Worked efficiently and did a great job. Took time to ask us whether we wanted waterfall vs Hollywood install on our stairway. We didn't have any idea on that and they took the time to explain and show us examples. Love the Hollywood install and appreciate they gave us the option. Cleaned up and left everything looking great. read more

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They were communicative about their showup time. They showed up exactly when they said they would. They went right straight to work. At one point the gentleman had to show me something on his phone had to do with the project and how he fixed what the computer was trying to make him do to a better design and I appreciated that. They were fast and accurate and very friendly and courteous. I would highly recommend them for that alone but their work is exceptional as well. read more

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So for one none of them wore masks in my house during the install!! Even though they were suppose to. They came and did the worst job Iv ever had done in my home. There damage tho my paint on my wall near the stairs, damaged to the trim near the floor, and 90% of all tacks were sticking up and my child crawling on the ground kept getting hurt by them. They sent someone out to fix the rack, and not the day after I'm still finding them and cutting my toes and feet on them. I wouldn't recommend them for any install, and also just fyi Home Depot uses them foe their installs too so I'd recommend not having Home Depot instal either they just contract out the jobs. read more

The installers were fantastic, professional and were able to answer all my questions. Would glady to business with them again!

We paid for our new kitchen cabinets in AUGUST. Every step of the way there has been an issue on their end through lazy, incompetent communication both internally and to us. They delivered the first batch of cabinets in September and said they would promptly reorder broken ones (we needed 6 new pieces) before beginning demo/install. Fast forward to JANUARY and they showed up with 2 of the 6 we needed. Are you KIDDING ME?! We paid in full in freaking August and now it's January and we don't even have all of our paid-in-full, in-stock cabinets. DO NOT work with them, even if it is the cheaper option. Crew2 if you want to fix this, give us a call. Or better yet, give us our money back. read more

The workers arrived a little early, which was great! They got right to work & completed the installation in a very timely manner & with a lot of great workmanship. They handled the work & communications with us in a pleasant & professional manner! We would recommend Crew2 for any work you may need done! read more

kept in contact at all times scheduled easily and even found an earlier day to complete arrived promptly knowledgeable, friendly quick and efficient read more

The Installers were very professional and their knowledge of the product was exceptional. I valued their recommendation for what was right for my type of window ...awesome! read more

Deceitful, Disorganized, & Dishonorable. 3 estimates. 2 charges to our credit card. 1 report from the installation tech. 2 invoices? None of them consistent with each other. Confused yet? We certainly are! All we know is we were charged $700 more than what we agreed to. When I request an installation service, I expect an estimate that includes base parts and labor. Then, after the tech adjusts the estimate for added parts, I expect to be billed for that amount. Not something else spread out and hidden among 3 quotes. Crew2, Contractor for Home Depot, must have a 3 year old assembling their invoices and a crook as head manager. When I brought the inconsistencies to their attention, all they can say is, "the parts were required." I will concede, they did agree to reimburse us a whopping $40.95. But even that has yet to be credited back. Crew2 and Home Depot demonstrated to me and my wife that they do not value honesty or customer fidelity. The water heater does work. They do perform good work. But I will not trust Home Depot for an installation again. read more

The installers showed up on time. Answered my questions and did a great job cleaning up.

Very happy with our carpet install. Received a text the day before our scheduled day with a window of time expected, and then a call the day of when they were about 20 minutes out. this is huge for dog owners! the crew worked clean and did a fantastic job. I would highly recommend them!! read more

The 3 men who installed our carpet worked very hard and steady for several hours and did a great job. They were very courteous, friendly and anxious to please. read more

The guys were right on time couldn't believe how quickly they had the job finished.. 2 rooms in 2 hours!

workers were on time, worked fast and efficient. Asked questions of what we would like. very pleased

Had the same crew that installed my last carpeting. They were awesome. Really happy with the entire process