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Cracked tile that was covered up.

Initially, I was frankly - blown away at the service and attention to detail of Crew 2! We had a historic (30+ inches) snowstorm in Central WI on the day the project was to start, and even though they were traveling from MN, they were there as expected the following day after the storm. They worked 10-12 hour days to catch up and still worked all day Saturday to finish it without complaint. HOWEVER (there's always a "but")... I was very disappointed that after a week, I found a cracked tile which was covered up intentionally by the crew. I am very disappointed that this wasn't discussed with me because where the crack is, might have been something I was okay with considering the location, but the fact they covered it up, essentially lying to me, I find more disturbing than the cracked tile itself. I thought I had a better rapport with the team after they were at my house every single day for a week straight.

New carpet!

Luis and Sergio were excellent installers and very nice. They knew what they were doing and did a great job with our new carpet in our house!

Bedding that is now garbage.

Read my Home Depot review. Crew 2 flooring should be fired immediately. Never use Home Depot flooring for anything.

Kitchen remodel including breakfast bar and premium pantry.

Our family just completed the "marriage remodel". The one part of your home that many consider the heart, the kitchen. This was a full gut and rebuild. Crew2 was able to translate an incredible design into reality. What made it work for us was the communication. Both the planner, Rachel and installer, Steve. This team from the word go, was easy to talk to, following through on their commitments and sure to take feedback where needed. Taking what could easily have been a transactional remodel into a relational experience. We grew our trust along the way through their ability to follow through. We valued this opportunity to work with such talented people. The icing on the cake was working with people who could turn our dream kitchen around within our budget.

Basement

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2 years ago

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1 year ago

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Ben F.

Thank you so much, Al! We hope you enjoy your new flooring!

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1 year ago

They were on time, friendly, work was excellent and cleaned up everything. Totally impressed!!

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Ben F.

Thank you, Cathy!

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2 years ago

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Ben F.

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2 years ago

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Ben F.

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1 year ago

Install was easily scheduled by phone. Installer as on time, courteous, and very professional. Would gladly use them again.

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Ben F.

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2 years ago

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Ben F.

Thank you so much, Nick!

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2 years ago

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Ben F.

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2 years ago

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Ben F.

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2 years ago

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Ben F.

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2 years ago

They were amazing! Very thorough and fast! Answered all my questions! Punctual and finished our floor in 1 day!

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Ben F.

That is so kind of you. Thank you, Ben!

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3 years ago

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Ben F.

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2 years ago

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Ben F.

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2 years ago

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Ben F.

It will be our honor to work with you again and again!

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2 years ago

fast,efficient and flawless work. Crew members left everything ready,clean and spotless in few hours.

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Ben F.

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2 years ago

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Ben F.

Thanks Mike! I will be sure the kind words get passed along.

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2 years ago

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Ben F.

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2 years ago

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Ben F.

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2 years ago

Crew2 made the tear out and installation quick and easy. Cleaned up the area and removed the old carpet. I am very pleased with the service.

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Ben F.

Glad to hear it. Thank you for sharing, Angie!

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2 years ago

Installer did a Fantastic Job. Always on time and cleaned up every day. Made sure everything was perfect.

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2 years ago

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Ben F.

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2 years ago

Very happy with our service. Arrived early and stayed late until completion. Would highly recommend for carpet install. Professional.

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Ben F.

That is so kind of you to share. Thanks, Pamela!

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2 years ago

Communication before installation was excellent. Installers were professional, fast, careful and kept all areas very clean.

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Ben F.

Glad to hear it. Thank you, Jana!

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2 years ago

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3 years ago

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2 years ago

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Ben F.

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3 years ago

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2 years ago

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Ben F.

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2 years ago

Accommodated my schedule. Arrived on time. Professional installation. Thoroughly cleaned up after the installation.

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3 years ago

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2 years ago

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Ben F.

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2 years ago

On time. Quality work. Great communication and customer service! Fabulous results. Highly recommend!

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Ben F.

That is very kind of you. Thanks, Tracy!

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2 years ago

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Ben F.

Thank you so much, Patrick!

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2 years ago

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Ben F.

Thank you Angela, glad to hear you had such an enjoyable experience!

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2 years ago

Prompt, courteous, fast, hard-working. Couldn't ask for a better crew. The install was perfect. Couldn't be happier.

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2 years ago

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Ben F.

Thank you Kathleen, I'll be sure to pass the kind words along.

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2 years ago

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Ben F.

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2 years ago

They were on time. Very professional and confident in the work provided. I would definitely be using them again!

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Ben F.

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3 years ago

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3 years ago

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Page 4 of 9

Ask the Community - Crew2

Review Highlights - Crew2

Victor and Orlando were professional, courteous, and efficient in all aspects and we couldn't be happier with the entire process.

Mentioned in 7 reviews

Read more highlights

You might also consider

Empire Today

Empire Today

(104 reviews)

I had several quotes for flooring and carpet, and Empire Today stood out above the rest. Not only…read moredid they match a competitor's price by over $1,000 without any hassle, but their representative, Dmitri, was extremely thorough and knowledgeable. Every detail he provided aligned with other trusted quotes I received. The consultation was so impressive that I canceled other appointments and booked installation immediately. They delivered a fast timeline as advertised, and their professionalism was top-notch. I truly appreciated the service, and I'll be following up after the install--but from the consult alone, they went above and beyond. Highly recommend!

I had my floors installed in January 2021. This was a disaster from the beginning, The transitions…read morewere a different color, the gaps between the quarterround and the floor were awful. They stuffed crap in between the gaps to fill in spaces, then came back and caulked the ever living hell out of it, and to the floor. Then the floor boards separated. Someone came in and kicked it closed and said it's fixed. Then the floor separated again. They replaced the entire hallway flooring. They still separated, at this point it was out of warranty and I gave up. Four years later we are replacing these floors. When we pulled them up, we found that they nailed all the quarter round through the floor. It's a FLOATING floor, this is why they became unlocked. Then we found where they glued the flooring peices together and to the blue foam underlayment. There were peices shorter than 8 inches cut and put in where they did not measure correctly. This is the worst flooring job my husband has ever seen, this was done before we were married, and he is in construction. Half the stuff they did was completely wrong. I will never use or recommend Empire to anyone. Wish I could give NO Stars

Bloomington Carpet One Floor & Home - Newly painted and re-landscaped building!

Bloomington Carpet One Floor & Home

(25 reviews)

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Town & Country Carpet & Floor Coverings

Town & Country Carpet & Floor Coverings

(1 review)

Excellent quality carpet and installation. Would highly suggest anyone in need of flooring to go…read morehere before big box stores. You'll be happy you did!

From the owner: Traditions Flooring is owned and operated by Ashley Moore. Born and raised in Valdosta, Ashley has…read moredeep roots and ties to this community. He is a graduate of Valdosta High School and also received a Bachelor's of Business Marketing Degree from Valdosta State University. Family is very important to Ashley. He and his wife, Jessica, have been married for 8 years and have two beautiful daughters. Ashley began his career in the floor covering business over a decade ago and has always been dedicated to his customers. After learning the flooring business from top to bottom, Ashley stepped out on his own to open his new business, Traditions Flooring, in the summer of 2010. From tile to carpet, hardwood to laminate, vinyl and even window coverings, Ashley and his staff are committed to giving your home a look that takes decades build. With his knowledge of the products, Ashley can help you choose the right floor covering for your home and family's lifestyle. He strives to help blend a customer's preferences with their individual needs. Here at Traditions Flooring, we know that flooring is one of the most important purchases for a home, as it is one of the main things people see when they walk in. Let us help you pick out flooring that adds comfort to your home, as well as, a floor that will wow guests when they walk through your doors.

All Carpet & Vinyl Services

All Carpet & Vinyl Services

(6 reviews)

Powderhorn

I should have probably went with my gut and called someone else for my carpet needs about 20…read moreseconds into my first conversaton with All Carpet. I had called them and mentioned that I had a co-worker who used All Carpet and said he was happy with your work, I bought a new home and would like the carpet replaced prior to us moving in. He then says, "Well first off, I need some confirmation that you want to do business with us, I don't want to just go around giving out free estimates and then you go with someone else" Super confusing, why do you think I am calling? On the flip side, nobody is going to agree to work with you without a price. I mentioned that I was interested and he started to praise his crew, saying they are the amazing and he has the best 'steps' guy in the Twin Cities. Blah blah, we move forward, the installers were on time and helpful, and nice. The quality was hit or miss. The steps were actually pretty bad. loose, and they bowed out on the horizontal parts of the steps. Carpet came unsecured at the bathroom/hallway door, a 1"x2" chunk just missing on the carpet in the corner of one of the bedrooms, no pad underneath, you can see the wood floor. Basement carpet just pushed rolled under the heat registers - many spots coming detached from the stick strips or you can pull the loose carpet up 2 inches up away from the baseflooring/pad. 1/2" gap between bottom of one of the stairs' carpet and the room carpet. One of the installers was good in my opinion, our basement has couple support columns, a stove and alot of corners to work around, he did a good job. I did get the more expensive pad and carpet for this job too. Overall, just not great work all around. All talk from the guy I chatted with when calling the listed phone number. They have a year warranty on their work, about a month after install, I called them with the couple issues I noted here, I did not receive a call back.

Called them up for a patch job after an evicted tenant spilled (poured) nail polish on my new…read morebasement carpet. They suggested that the cheapest route would be for me to cut a small piece out by the stain and do my best to find some carpet that would match, and they could do the rest. The patch job is AMAZING! I know where it is, and I still can't see any signs. Professional, quick, competent. You can't go wrong with service like that! :D

Crew2 - flooring - Updated May 2026

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