I have the unlimited plan which is a decent deal if you plan to go often. I do wish their car…read morewashes would slow down a smidge because there's just not enough time in the dryer portion to dry your car. I ALWAYS have so many water spots all over after every wash and it's really noticeable on my black car.

Fast and efficient. I always come here in the late morning and there's no one here. Good customer…read moreservice and my car is always sparking clean!

Isreal had his work cut out for him, as one of my 2 dogs sheds a lot . My car looks better now than…read moreit did 7 years ago when I bought it. I will 100% be back. Plus, Israel turned on his space heater for me when I was waiting for my ride to pick me up after drop-off in the morning. The little things make all the difference, and he made sure to take care of them all.

Deep clean was perfect for what my wife and I were looking for, for the price. Aaron rocked it out…read morein a couple hours and was super efficient! We look forward to using them in the future.

The best in the area. I only wish you were closer to home. I appreciate that you don't have dumb…read moremusic coming out of your vacuums as a competitor does. You are also priced better and give the full time promised. P.S. On a Monday, quite a bit of trash around the vacuum cleaners. Come on people, there's a trash bin right there.

A bit overpriced but open 24/7, does an undercarriage spray and gets off the macroscopic dirt. But…read moreno substitute for hand wash as no touch free system can get rid of dirt film on paint

A Masterclass in Leadership and Customer Care…read more After a long and frustrating journey trying to resolve what I thought was damage to my car at the Greenwood Prime Car Wash location, I finally connected with Brian Kimberlin, Chief Operating Officer of Prime Car Wash -- and I could not be more impressed. Brian personally invited me to the Westfield location so he could inspect my vehicle himself. Within minutes of meeting him, I could tell I was in the hands of someone who truly leads with integrity. He listened, assessed, and even rolled up his sleeves to test a specialized cleaner -- which turned out to completely remove what had appeared to be deep marks on my car. The issue wasn't damage after all, but rather a heavy oil or residue that had spread across the surface. Brian and the Westfield team went above and beyond to make things right on the spot, and the results were miraculous. My car looks perfect. I left not just relieved, but genuinely inspired by the professionalism, empathy, and care this team showed. To the Prime Car Wash Leadership Team, thank you for building a company that empowers leaders like Brian to uphold your brand's reputation and deliver exceptional service. While my initial experience at the County Line Road location was disappointing, the follow-through and leadership demonstrated by Brian have earned my full confidence -- and a lifelong customer. Prime Car Wash, you've turned a negative into a powerful example of how customer service should be done. I'm grateful, impressed, and proud to be signing up as a member.

Went in for a car wash and this is how it looked, the reason I went and it was still on there when…read moreI got home.

Got right in on a Thursday evening at 5. There was no line. They did a decent job cleaning my car…read more It def needed it. Still the cheapest. $15 for the inside. The most expensive wash is only $37 (inside and outside)

Went to Kopetsky's today after years of not going there because I felt the service had started…read morelagging years ago. I grew up in this neighborhood so I have seen this place BOOMING with cars lined all the way down 16th St. It won't be like that any longer I can almost guarantee. I paid for both interior and exterior cleaning. I had moved a pair of boots on to the floor thinking they could just lift them and vacuum but NOPE they put them in the backseat thus leaving dried mud and debris on the seat. The cup holders and console were hardly touched and the vents were still covered in dust. I took a look around and wasn't happy so I asked one of the workers if he could bring another towel over. When he saw what they had left behind he said "I would tell the manager, he was just getting on them about being lazy... I can't say anything because he'll chew my head off because he says I try to do too much". I thought that was odd but as I was standing in the lobby, I had seen a grumpy little man with a pony tail talking to people like they were dogs, frazzled because they had just locked a customer's keys in their car. low an behold this was the "manager". When he came over I explained what I was unhappy with and he immediately started making excuses. Saying they weren't a detail shop, they do "light dusting" and he personally cleaned the cup holders and it was just "caked on dirt" - it was loose crumbs. They didn't even bother to sweep besides the seats. He didn't bother to look inside. I disagreed and told him I paid $34 for an INSIDE and OUTSIDE clean. He was combative and rude the whole time and decided that instead of just doing a better job, he had time to stand there and get into a screaming match with me in front of everyone there including my 14 year old brother who was in the car. I explained I didn't buy the basic package so I though that would mean a more detailed service (there's no description on the menu other that what they do to the outside) he claimed that "just because you spend more money that doesn't mean you get better service." Which LOL - anyways, during the altercation at one point he walked away and said something under his breath, ti which I asked him what he said - he came back for round two! Again yelling about how detail jobs are $250 and they're not a detail shop, I had unrealistic expectations. At one point he said "you are ignorant" to which I called him out again. His excuse was I was talking over him, and he tried to back peddle. I never called him out of his name, but I told him he's bad for business and he treats his employees and customers like trash. He needs to do better. After walking away a second time he called me a "f**kin dumba**" under his breath. Save your money and go to crew or somewhere else. This is a half finished service with a side of excuses as to why it's acceptable. Don't complain unless you want to get in a screaming match with a temperamental dude with a fragile ego who will eventually ruin his own business because he doesn't know how to run a respectable one. In the amount of time he spent arguing his piss poor performance he could have rectified what I was unhappy with. Instead he decided his time was better spent screaming at a woman with a child in her car.

One guy who washed my car, Thijs boom, did an amazing job. The way he scrubbed the car with that…read moresoapy water reminded me of Poseidon. He must be Dutch. Given that it looked like he was in his element. I could've sworn I heard the sweet music of a fiddle, as if I was on a gondola. Man can Thijs really scrub.

From the owner: We are a completely mobile car washing company who provide both interior and exterior services. We…read morealso comes to you wherever that may be! As a locally owned company in the Greater Indianapolis Area we take pride in our work and want to make sure that you are happy with your service!

I been here on many occasions and I have never been disappointed. The staff here is very friendly…read more They are on the level with Chick FIl a workers. They always provide service with a smile. They are awesome. Now I would recommend buying one of their books that are usually on special during the holidays. At the time of this post, they were running a buy 4 get 2 free deal. Now the car wash is just a car wash and I wish they had free vacuums like other car washes. They do move the line through very efficient and are like the Post Office....Neither snow nor rain nor heat nor gloom of night....They are always there. As an added bonus, they guarantee their carwashes. If you are not satisfied they will re-wash your vehicle free of charge. This is a very nice franchise of a large Indiana car wash chain. Their customer service alone separates them from other car washes and will keep you coming back.

Want an amazingly clean ride, Do go to Crew Carwash the carwash does an awesome job on your car. It…read morewould help if they would have someone with a pale of cleaning solution and a brush to clean the front end and the rear in of the cars before they go thru the car wash in the price that you have to pay each month. The car wash scrubbing thing doesn't always get bug splatter off the front and dust off the back and the glass.

I got my car (Infiniti Q50) washed at the new W. 38th street location. The wash cleaned my car very…read morewell, but damaged my side view mirror. I was originally told by a staff member that the company would take care of the damages. He took my information down and said that someone from corporate would call me. I went up to the carwash 3-4 more times to find out when someone would call me and I was given an excuse every time. A month later, I received a phone call on a Saturday afternoon stating they were a manager and that the technician said they would not be paying for the damages because there is a sign up stating they don't pay for any damages done to the vehicle. When asked for the corporate number, I was told there isn't one. When I asked for the owners name, I was told they are very private. The a guy in the background stated I could go through my insurance. He then got on the phone and stated he was a manager and that they wouldn't be paying for damages. He then threw out that my car was SIX years old, and that it's been through snow and rain. He also stated he has an old car. When I told that my car isn't old, he then asked if I just got it off the car lot. I told him 2 years ago, I did. I then asked what he meant by that because my car isn't old or tore up and that it's irrelevant to what I'm calling for. He then moved on to tell me to look on Crew's reviews because I told him to look at the reviews with the damages done to the cars because of Royal's Car Wash. He said that stuff happens all the time, and that he has a million dollar machine. I told him damages never occurred at Crew and that he's giving me BS answers regarding my claim. He states I can go through my insurance and when I asked for the owner's info, he says he can't give it out and he says I can use his name, which he gives me. At this point, I was very frustrated as a customer and I got quiet. He says he has work to do and can't stay on the phone. Then hangs up on me. If you choose to go here, good luck!

Buyer Beware: My Experience with Royal Splash Carwash. I am…read moreextremely disappointed with how Royal Splash handled damage to my vehicle. During a recent visit, the car wash ripped a large portion of the front bumper away from my van. Instead of taking responsibility or even investigating the situation fairly, I was immediately told that the damage must have already existed before entering the wash. As a customer, I expected accountability and a willingness to work toward a resolution. Instead, I was left with a damaged vehicle and no assistance. After looking into the company further, I discovered they currently have an F rating with the Better Business Bureau, and many of the complaints appear to involve vehicle damage and denied claims. Seeing that pattern made my experience even more frustrating. I understand accidents can happen. What matters is how a business responds when they do. Unfortunately, my experience was that customer concerns were dismissed rather than addressed. I encourage anyone considering this car wash to research reviews, BBB complaints, and customer experiences before trusting them with their vehicle.