I was looking for a touchless car wash for my new car and this place does it right! Very impressed…read morewith the quality and it leaves no streaks. Unlike other car washes, this did not damage my trim and was very easy to do "touchups" with a shammy. Highly recommended if you have a soft paint car that you wanna keep looking nice so far I've used this for five months and it has been amazing! I will not go anywhere else for a car wash!

Great place to take your vehicle if you can't take it someplace like Crew. This touchless car wash…read moredid a great job on my corvette. Only complaint is the drying time is not long enough, only 1 minute. 2 minutes would take care of everything. I still needed to get out and hand dry just a little bit. prices are comparable to other touchless car washes in the area.

I was leery of coming here because of the meh reviews, but I was quite happy with the…read morebumper-to-bumper detailing job they did -- the car was sparkling for our long trip for Thanksgiving! They even managed to ameliorate some of the scratches on the back hatch! Plus, the polished surface and treated windshield was totally ready for the rain. ~ $250... but not having to crawl around the car doing it myself, one week after stomach surgery = priceless. Thanks, y'all!

Shitiest car wash ever! My car gets cleaner at the damn gas station wash... came out to look, I…read morehave a white truck so you can see it wasn't clean, they just said you can go thru one more time it took them 15 mins to get to my truck the 1st time as I watched 4 cars after I paid go thru. this place use to be a goto now it just keeps going downhill.... Terrible

I had never been to this car wash although I had friends who have. It was recommended to me. I pull…read moreup and there is nobody around. Finally the girl come out, she asks what I want and recommends a scent. When I go through the car wash, there is nobody to guide the car in (as with most washes), Finally someone comes out looking like I disturbed her sleep and lazily guides my car. Then get out of the car wash and I have no idea where to go! There are no signs and cars are piling up behind one another. Finally some kid comes over and directs me to a bay. After sitting for a min, a woman comes up and gestures me out of the car. I assume the waiting room is for me. What happens next I dont know because nobody tells me. My car is moderately clean for the 22 dollar charge. 44 dollars in total, and I'm not completely sure ill be back if this is the service.

This is the 2nd and last time we come here. We paid $50 to have our JEEP's interior cleaned after…read morewe ran through the car wash. Again it was done half way. The back of the jeep was untouched. The passenger side was still dirty. I did capture some video from the front passenger side. Then when we brought it to their attention we were asked if we wanted to do it again?!?!? Seriously!! Then we were bumped to the end of the line.

Seems like they do not like to use soap. They did let me know they were only doing basic due to a…read moreblown fuse. But if you do not have soap to clean then let the customer know too. I would go someplace else.

Dirty, poorly run and only some of the equipment was working.This place is a dump. The absolute…read moreworst!

I purchased the $21 spl. They told when it ends and to come…read morein to stop it. I came in 1 day early and was told I was late my credit card was charged 24 hours at early at 12:01 so I couldn't stop for 30 days . As far as the WASH,vacuum and service it was GREAT. with all this i asked when should stop my wife's car was told at least 7 days so they looked it up and said it ended in 7 days to be sure So I stopped it. Then was i would not be able to wash after this minute SO STOPPING 1DAY EARLY YOU ARE EXTENDING 30 FOR $55.00. And stop 7 days early as recommended you lose 7 days of service!!!!!! The minute you tell the the cashier touches the key. You Are DONE when you pull away from the window you are told you can not wash your car go around the cones. With days left?????

As far as a car wash, it's great but I was offered to purchase 1 wash get a month free. Duh! Of…read morecourse I'd do that, NEVER was I told I was signing up to a subscription or that I had to come in to cancel. Until I saw the $41.99 charge to my checking account. This is NOT a good way to do business. Color me VERY unhappy.

I like Crew Carwash. This particular location has stopped me and asked me to remove trailer hitch…read more Kind of a pain but this is the only location that has requested that if me usually Crew gets my vehicle pretty clean. Now and then I have to run through a second time because of the bug splatters. Overall this shop does a good job.

This location has the worst dryers I've ever encountered at a Crew. Our vehicle was still soaked…read moreafter. It's the tightest fit as well. Not great for full sides trucks. The Southport Rd location is better than this one. The truck still got cleaned but I should have went elsewhere. I have the monthly subscription so I'll just pop in the other one but I would have been pretty unhappy if I paid for this.

I got my car (Infiniti Q50) washed at the new W. 38th street location. The wash cleaned my car very…read morewell, but damaged my side view mirror. I was originally told by a staff member that the company would take care of the damages. He took my information down and said that someone from corporate would call me. I went up to the carwash 3-4 more times to find out when someone would call me and I was given an excuse every time. A month later, I received a phone call on a Saturday afternoon stating they were a manager and that the technician said they would not be paying for the damages because there is a sign up stating they don't pay for any damages done to the vehicle. When asked for the corporate number, I was told there isn't one. When I asked for the owners name, I was told they are very private. The a guy in the background stated I could go through my insurance. He then got on the phone and stated he was a manager and that they wouldn't be paying for damages. He then threw out that my car was SIX years old, and that it's been through snow and rain. He also stated he has an old car. When I told that my car isn't old, he then asked if I just got it off the car lot. I told him 2 years ago, I did. I then asked what he meant by that because my car isn't old or tore up and that it's irrelevant to what I'm calling for. He then moved on to tell me to look on Crew's reviews because I told him to look at the reviews with the damages done to the cars because of Royal's Car Wash. He said that stuff happens all the time, and that he has a million dollar machine. I told him damages never occurred at Crew and that he's giving me BS answers regarding my claim. He states I can go through my insurance and when I asked for the owner's info, he says he can't give it out and he says I can use his name, which he gives me. At this point, I was very frustrated as a customer and I got quiet. He says he has work to do and can't stay on the phone. Then hangs up on me. If you choose to go here, good luck!

Value is good, but the first and probably only time I ran my car through there it scratched paint…read moreoff all over the car. I get I own a car older than 10 years but that's never happened at any crew car wash or any other wash I've been to at that. Not going to pursue anything because I've seen people all over talk about how they got whole bumpers ripped off of their cars and they still refused to compensate them. I will take my business elsewhere and recommend you to do the same

Isreal had his work cut out for him, as one of my 2 dogs sheds a lot . My car looks better now than…read moreit did 7 years ago when I bought it. I will 100% be back. Plus, Israel turned on his space heater for me when I was waiting for my ride to pick me up after drop-off in the morning. The little things make all the difference, and he made sure to take care of them all.

Deep clean was perfect for what my wife and I were looking for, for the price. Aaron rocked it out…read morein a couple hours and was super efficient! We look forward to using them in the future.

Service was efficient, friendly , informative, and personable. Value for the cost is very goodread more

After decades of using Mikes/Crew I was disappointed when I came here to use the self wash station…read more They have quite the scam on the self wash, $5 for 8min and the catch is that you can't extend that at all. Once you hit 8 min you must pay another $5 and since it takes 30-45 seconds to change between some of the soap types if your washing a larger vehicle or one that's really dirty you'll probably need about 10 min. I've never seen anyone do this. Quiet disappointing. Yes they are still the best well kept car washes in Indy with the best soaps.