I had an upper GI done it was handled professionally. The doctor took three biopsies…read more Instructions were to call back after one month for results. I have been calling for the past ten days. No one answers the phone. All I can do is leave messages. No one has called back despite my numerous messages. -existent follow-up and lacking any concept of customer service.

Had appointment 1-2-22 @ 7:30 AM No one showed up waited in…read moreparking lot 2 hours I questioned it with them upon making the appointment with it being day after New Years and was assured NO PROBLEM. Thank for F--king up my weekend

I cannot recommend Dr. Nguyen enough! She is hands down the best GI doctor I've ever seen. After…read moreyears of being dismissed by other doctors, she took my symptoms seriously and finally diagnosed my SIBO. When my insurance wouldn't cover my medication--which would have cost thousands of dollars--she went above and beyond to help me get it for free. She's always been patient and thorough, never rushing through appointments, and takes the time to answer all my questions. Recently, she also saw my mom for a colonoscopy and provided the same level of care. She was incredibly thorough, answered all of our (very anxious) questions, and made sure my mom felt completely comfortable throughout the process. Without us even asking, she ensured that all the staff present were female, knowing that we are Muslim and prefer female providers. That level of thoughtfulness and respect meant so much to us. If you're looking for a GI doctor who genuinely cares about her patients, takes the time to listen, and goes out of her way to help, Dr. Nguyen is the one. She's an absolute gem!

Dr. Nguyen is very kind compassionate and has a good bedside manner. In my first appointment with…read moreher she took her time with me to fully understand my issues and concerns, and I did not feel rushed at all! I'm believe that I am in the right hands in determining the cause and of my GI issues.

I recently had my gallbladder removed, and I had an amazing experience with Dr. Zare and his team…read more They were professional, supportive, and genuinely compassionate throughout the entire process. The doctor is knowledgeable, kind, and carries himself with a poise that immediately puts you at ease. He listens, explains things clearly, and is very easy to talk to. From start to finish, I felt cared for and comfortable. I'm truly grateful for the exceptional treatment I received and highly recommend this surgeon and his team.

I went in for an umbilical hernia. I think I had to wait about 4 weeks for the consultation. The…read moredoctor recommended I have the hernia repaired and explained the procedure quite well. Megan, his scheduling assistant, was able to schedule a surgery just nine days from then. The surgery was done on October 2nd at an outpatient surgery center in Fremont. I took an Uber there by myself, and they called my wife to come pick me up; my wife didn't have to wait there. When I woke up after the surgery, my bellybutton was an innie again. There was some pain for about a week, and I took about 7 days off of work. No problems since then.

after suffering from migraines for years Dr Beilin finally found my problem and helped me overcome…read moremy migraines

Dr Dan's website looked promising, and he initially presented as a very attentive doctor -…read morelistening with empathy and spending more time delving into my case than any provider I had seen before. Unfortunately, this initial impression was deceiving. Being under Dr Dan's care ultimately caused significantly more harm than the illness I sought treatment for. While his supplements helped with my initial symptoms, he said that his thermography scans showed other issues that required further treatment. Over time, the daily regimen he prescribed grew until I was taking 17 supplements, several of them multiple times a day. As this progressed, I began experiencing new symptoms - extreme weight loss, sleeping only 1 or 2 hours a night, hair loss, and severe anxiety that left me waking up in a state of panic most days. When I raised concerns that the supplements might be contributing, he was dismissive to the point of defensiveness and attributed my symptoms to menopause and other conditions. Dr Dan also advised on many other aspects of my daily life - from acceptable water sources to food choices and personal hygiene products. That level of influence extended beyond my own health when he recommended that I give my dog ibuprofen for her hip pain. His website states that he worked with a vet, and he'd spoken about treating pets in the past, so I followed his advice. I was shocked to learn that ibuprofen is toxic to dogs. My poor pup became seriously ill, developed gastrointestinal bleeding, and required emergency veterinary care and months of follow-up treatment. This was a turning point for me, and I realized that I had placed my trust in the wrong provider. As I gradually discontinued the supplements, my health started to improve. I sought a second opinion from another integrative medical practice and was told that the supplements were unnecessary and that thermography scans are generally considered unreliable diagnostic tools. They also confirmed that the combination of two supplements I was taking at high doses likely overstimulated my nervous system and caused the weight loss, insomnia, and anxiety. Since stopping the supplements I've regained weight, my hair is growing back, my sleep has returned to normal, and the anxiety has finally subsided. It's difficult to come to terms with how much I deteriorated over 20 months under Dr Dan's care while my concerns were repeatedly dismissed. I do not recommend trusting this provider with your health and well-being.

Extremely caring. Gives you his full attention at your visit. Answers all questions. Does not ever…read morerush you. I recommend him highly.

I was a patient of Dr. Majuk's for many years. He is one of a kind, and unique. He is kind, caring…read moreand compassionate. He also happens to be the best Gastroenterologist I have ever had. I can't say enough about him. He really is head and shoulders above any other Doctor I have ever had in my life. Thank you Dr Majuk. God bless you!

Thank you Gabby, Daisy, Traveson, Olivia, Dr. Mendoza's Office, Manager's office (or the Manager)…read morethe entire Monterey Bay office, and sorry for the other people I forgot your names because I have severe memory issues. Thank you for your patience with me and helping us. We have family that also get help there. I would say the strengths are specifically the office are all good listeners. I appreciate also the special help. Because of the injuries from the drunk driver hitting me, I have lost things, forgotten things - but everyone, all the staff and doctors really patiently helped and worked around my disabilities and took input from my providers. I hope everyone gets as good of an experience as we have.

The staff is friendly and helpful. The doctors are compassionate and thorough. I would highly…read morerecommend this medical group to everyone. I didn't have to wait to be taken to a room, and my doctor came in promptly after the assistant was done with my vitals. great experience!

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

I had an endoscopy and colonoscopy in 2024. I was also diagnosed with celiac disease. I have no…read moreproblem with Dr. Vikram Patel. He had great bedside manner. The office staff is another story. They do not answer the phone. I tried for a month to get ahold of someone to schedule my yearly endoscopy, and the call goes to a full voicemail. You can't leave a message. You don't get a call back. When you do get someone to answer the phone they are miserable. I think the ladies hate their job and definitely should not be working with the public. They are cold, rude and annoyed. I can't imagine someone going through much worse than my health problems having to deal with this lack of compassion, patience and empathy. I transferred my care to Monterey Bay GI Consultants and it was the best decision I have made in a while.

My Primary Physician - Dr. Aggarwal sent them a Referral last October 16. In a week I have…read morecontacted them 4 times and claiming that they have not received it yet. The Receptionist is so rude, nastiest, lazy, slow foot and little wannabe Queenie. This is a Dangerous place. I was referred by my Doctor to Stanford and in 30 minutes I got an appointment with so much pleasantly. There's a big deference between Prestige and Careless.

Be prepared to wait hours This is not the first time, there…read moreis no respect for your time and they will blame it on other patients

The incompetent doctors never gave my mom the instruction packet she was supposed to have. They…read moresent her prescriptions to a pharmacy that doesn't accept her insurance. When she tried to go pick up the paperwork they closed for no reason without notifying her after they told her to come in. I had to do the work myself to get the prescriptions to the right pharmacy. Then on the day of the procedure they told her to be their at 1230 and when we showed up the sign on the door says back at 1. Totally un professional and a waste of our time. If I could gigive this place zero stars I would. The stupid doctor gave her the wrong room number so wasted a half hour waiting for them. Total waste of ttime. The receptionist is a total witch

Dr Mohamed is professional, easy to reach, knowledgeable, and he spends the time to truly…read moreunderstand your needs. Highly recommended.

Awesome dr Efficient care…read moreHighly recommend dr Aly, He takes care of you like a family