I had a few questions about booking. Good luck trying to talk to someone - anyone. No one answers…read morethe phone and the voice mailbox is full. The website says they are open 24 hours a day. If so, they are obviously not in the office.

It is truly a nice place to stay in central Illinois. We enjoyed the charming building, friendly…read morestaff, and comfortable rooms. They did a great job carving a hotel out of a historic building. My favorite part of this hotel is the fun bar in the basement. My second favorite thing is the coffee shop on the ground floor. It is so nice not to have to drive for a nightcap or your morning cup of joe. Cornerstone is an exciting part of the rebirth of downtown Washington. It's way more fun to stay here than some corporate motel!! PS. Wife wanted fluffier pillows.

do not stay here!! they will try to intice you with a hot tub and pool...but everything else is…read moreshit!! upon flushing the toilet, water started pouring out onto the floor! spider crawling down a web in bathroom!! breakfast was absolutely pathetic!! no eggs...sausage links wrre sooo hsrd anf dried out.. like theyd been microwaved over and over! sausage gravy was spoiled!! hard and crusty in a crockpot that hasn't been cleaned in god knows, how long!! worst coffee ever! from a machine they stopped making in the 80s.. beds were ok.. if we didn't use a 3rd party booking i would have asked for a refund..but they won't deal with it.. just do yourself a favor and stay some place else!!

Very Disappointed this time. Updating my review from last year noted below, to today (Jan. 2019)…read moreDirty window treatment like someone got sick or spilled unpleasant food on one panel. Not sure how housekeeping could miss this. Additionally, behind the door there was splatter of something red. Certainly didn't look like ketchup but rather lightly blood splattered. Very disappointed this time. We will find a different hotel next time. It's too bad as the location is very convenient for us. Review 2017 Ok hotel. Clean hotel , free breakfast in the little kitchen/dining area. The bed was very comfortable. Nothing outstanding and nothing bad. Just a good hotel, easy to find, nice staff, pool, close to many restaurants. There is one within walking distance which was great for us. We've stayed here before and will do so again when we're in town. Nothing

Booked a room with 2 queen beds for a baby shower this time. Lots of parking spaces & easy check…read morein. The motel key card works fine, clean room, comfortable beds, pillows weren't flat, got working tv, microwave, mini fridge, and ice machine. The complimentary breakfast was pretty awesome. For beverages there's coffee, hot water for tea/add ice for iced tea, and milk. There's cereal, assorted yogurts, and packaged Danishes, doughnuts, and fresh fruits. They even have a waffle maker, the front dresk was nice enough to show us how to operate it (couldn't figure out how to turn it). Not bad for a Super 8

I stayed there for the weekend with three dogs. They showed me the room after they left. I expected…read morea I found dead bugs, mud or feces on the wall and ceiling. The bed was dirty. There was human hair on the bed and I also woke up Sunday and found bedbugs and there were socks underneath the air conditioner

Beautifully cared for b'n'b with all the charm of days gone by and wonderful breakfast, super…read morefriendly staff

We arrived at 5:30 PM and were greeted immediately at the door. The gentleman who met us (Brian),…read moregave us a full tour of the historic house and grounds - and even played the piano for us! We enjoyed snacks and drinks right outside our room. We sat out on the covered porch on the side of the house and enjoyed the setting sun. In the morning, we were treated to a gourmet breakfast. We stayed in the Carl Vrooman suite; had 3 rooms. One was "standard", with a comfortable bed, the second was a sitting room with Carl's desk and a couch; then a separate bath with clawfoot tub. Everything was very "period". It was quiet, clean, and easy access to restaurants in Bloomington. We bounced a dinner idea off Brian and he heartily agreed - and it was great! Left at 9:00 the next morning, refreshed and happy.

My 20-year-old child was stranded in Peoria, IL due to a cancelled flight. I made a reservation…read morethrough the IHG website and explicitly disclosed that my child was 20 years old. The reservation was accepted as an exception. Upon arrival, the front desk agent, Justin, refused to allow my child to check in. His supervisor, Lynn, stated that Illinois law--or possibly this specific hotel's policy--does not permit a 20-year-old to check in (this was not clearly explained). Within five minutes, we were able to secure a reservation at a nearby, higher-quality hotel, where they simply required a signed waiver, which was not an issue. I would like to see better coordination between IHG and its individual hotels, as there appeared to be no alignment or communication in this case. More importantly, rather than outright refusing a stranded traveler with a confirmed reservation, some problem-solving would have been appropriate. If a waiver solution worked at a nearby hotel, it is reasonable to ask why the same approach could not have been considered here.

This hotel is very lovely with super kind and friendly staff. Rooms are comfortable and clean!…read moreLobby is beautiful. But the best part about the stay? A small memorial for the PSA crew. Very touching.

The room we are in has two nice queen size beds. Everything was clean. The bathroom was clean. The…read moreshowers are adequately filled with shampoo, conditioner, and body wash. I said in my video what caught me most off guard pleasantly coming in here is just how clean the entire building is! everything is spotless The pool is nice. I wish it was just a little warmer, but that's personal preference. I didn't go into the fitness area but they do provide a nice fitness room. It was currently occupied by a young lady and I didn't want to disturb her. Hotel provided a washer and dryer in the lobby area. The breakfast was very good each day. For the price I think you can't beat the service you get here. The staff is extremely friendly and I'm very very happy with our stay.

I agree with the last review...must have new management. We stayed two nights for a baseball…read moretournament. The lobby entrance was warm and inviting, smelled nice, had snacks and drinks alcoholic and non for sale. Staff was friendly and helpful. The kids had a great time in the pool there were plenty of towels. Nice outside area to sit and have drinks. Some seating provided but we all had our own chairs. Kids played a mini baseball game in the large open grass area. Beds were comfortable...room did have a little funky smell when we first arrived but that went away once we got the AC going. Breakfast was good...wide variety of food....only thing that could have been better was the juice...orange and apple juice tasted watered down. Otherwise a very pleasant stay.

I loved this hotel…read more I stayed here on the way back east from a trip to Colorado. This was the first AmericInn that I've stayed at, and I wasn't sure what to expect. However, I was pleased with every aspect of this hotel. Check in was super easy and fast. The woman behind the desk was very helpful in explaining all of the available amenities. Near the front desk is one of my favorite parts about the hotel: a 24 hour coffee/tea bar. I'm not big on coffee, but I was IN LOVE with how many teas were offered! I'm talking 7+ varieties. It was amazing and I was delighted. The lobby was beautifully decorated for fall, and the hotel smelled really good and comforting. The decor was neutral yet welcoming, and everything was clean and well taken care of. The room was pretty nice, and included a mini-fridge and microwave. The beds were comfortable and everything seemed clean. I really liked how big the window was in the room, because it made everything seem more open and bright. Included were the standard amenities like soap, shampoo, and lotion--but a makeup remover towelette was in the bathroom too, and I thought that was pretty cool. The pool/hot tub: Probably the nicest I've seen in a hotel. Everything was clean, there were plenty of towels, and there's a shower/bathroom in the pool area, which is rare to find! I spent a lot of time in the pool while I was there, and it was really just a great time. They have an exercise room, which I didn't use, but which looked clean and updated. This is probably something that a lot of people don't notice, but the elevator was really nice at this hotel. Some hotels have elevators that are really slow or creaky and you just aren't sure if you'll make it to your room. This elevator was really fast and seemed pretty new. Wi-Fi was good. I work while I'm traveling and I had no problems with it. Had some trouble watching TV, because the satellite was going out. It wasn't bad weather, so I don't know what happened. It wasn't a big deal, as most of the channels were okay. The breakfast was EPIC!! The breakfast room is really nice, with lots of seating and decorated to go with the season. They had a lot lot lot to choose from: fresh scrambled eggs (not like you usually find--these tasted really fresh), crispy bacon, waffle makers, fresh-tasting orange and apple juice, donuts, muffins, bagels, English muffins, toast (all in baggies for extra sanitation, which was a nice touch), cereal, fruit, and a fridge full of yogurt, cottage cheese, milk, and a few other choices. They also had coffee, tea, hot cocoa mix, and apple cider mix. One cool thing? They had fresh pitchers of ice water, which is something that I often don't see at other hotels for their breakfasts. I also liked that they had wooden tongs to get your bagels etc from the toaster with, because I'm always burning myself when I get my breakfast bagels at hotels. :) Overall, I cannot recommend this hotel enough!! I just wish they had them in the east so that I could stay again. If I am ever going past this hotel for any reason, I will find a way to stop there for the night! It costs a little more than the "economy" hotels across the street, but trust me when I say that it's absolutely 1000000% worth it!

stayed for 2 nights bed was hard as a rock and came with 2 sheet breakfast was not good and for…read more200.00 a night it was not worth it when we walked into our room it smelled like cleaning stuff and not the good kind the smell hit us hard everytime we walked in and ended up getting a headache. it was a very nasty smell. would of love to have a blanket. we had family staying as well their room did not smell but they as well only had sheets on the bed no blankets.To me it was not worth the money. Will not stay again

One of the nicest, cleanest hotels I've had the pleasure of staying in!! What a wonderful surprise!…read more I would recommend this hotel to everyone! The staff was so polite and professional, thank you! I wish we were this area for our entire visit so we could have stayed here!!

As opportunity would have it, we stayed here again in August. Another good stay. I wanted to add I…read morefound out they actually have a few rooms with full length mirrors! Now we know. Same receptiveness from awesome front staff and housekeeping. Keep up the good work. Same opinion of the breakfast, but they do try with what they have. If only they could figure out how to not burn the bacon which we figure is the "already cooked" kind, which they refry to heat; invariably hard. My suggestion: I find heating in a microwave on DEFROST is often the best solution, even to reheat pizza. No nuking. You shouldn't go hungry from the offered selection but you may have difficulty getting bread or bagel toasted. Guests constantly complain about it and it has never gotten fixed. Yes it's annoying. You're in a hurry, you're hungry, you're making other people wait, etc. I mean, what's the cost of a couple good-working toasters?

Overall it's a good place to stay Continental breakfast is…read morenice, clean area. Same type of eggs as all Hampton Inn's. Service was a little rough with a single person but overall the other staff were knowledgeable and helpful. Hotel was clean, and the updates were nicely done. Even though some spots parts of the room are dated. Fitness room was good and a very nice indoor pool. Overall it's a nice hotel for the price with plenty of parking. Not a bad stay

Cleanliness is substandard. Looking at the same filth in the public restroom…read moreFor last 2 weeks of training held here. Internet is marginal at times.

Amazing. Modern. Spacious. Updated. This place is what I was looking for. I initially booked…read morelodging at a suite hotel a mile away but was so unhappy with the accommodations that I came here instead. Much quieter, friendly, and updated. These rooms are suites with the studio being the smallest. It's great to have a kitchen area (with a dishwasher and mini stove!) and some space to relax besides your hotel bed. The studio has a 3 person couch with ottoman and it just feels "homey". The furniture is not worn and decor is not dated or looking tired. I'm so happy I found this place. The staff is really nice. The amenities are ample: a pool, fitness center, basketball court, free hot breakfast, and lounge area where check in is. Self-parking is free unlike some of the other hotels a mile away. Overall, a nice place for a single person, couple, or a family. I wanted to take off one star because the floors could've been swept a little better but minor compared to the craziness I saw at the first hotel I checked in at-- that place has 3.5 stars on Yelp (how?!?!). This Marriott is leaps and bounds nicer than that so 4 stars wouldn't do this Residence Inn justice so all the stars go to them because relatively speaking, I think this one is the true chain hotel gem.

Im impressed! I stayed here while attending a union conference after the main hotel sold out, and…read morehonestly, I think I got the better deal! The hotel is quiet, very clean, and well-maintained. My studio room with a kitchenette (see video) was spacious, comfortable, and had everything I needed for my stay. One of the highlights was the complimentary breakfast each morning. There was a nice variety of options, and it was a great way to start the day without having to leave the hotel. The location is also convenient, with plenty of restaurants and shopping nearby. When you combine the clean rooms, friendly atmosphere, free breakfast, and reasonable rates, this hotel offers excellent value for the money. The only reason I'm giving it 4 stars instead of 5 is because there's always room for a little improvement, but I wouldn't hesitate to stay here again. It definitely exceeded my expectations and turned out to be a hidden gem.