I had the "privilege" to spend almost 5 days in the hospital waiting for a surgery after an…read moreaccident. To sum it up: - The technical amenities and equipment was exceptional - The experience with the first emergency care was overall positive. Definitely could be faster, but considering how crippled I was, there was no where to rush - once I was placed to the room, I was pleased and surprised by the care I was given by the nurses night shift. They were so amazing! Thank you for making the stay in the hospital so pleasant for me! - waiting time for the surgery was frustrating, however the result was great and the surgeon was super experienced and nice person. - I left the hospital next day after I faked that I have no pain and did my best to perform some tricks with the crutches - what was absolutely terrible was the food. I assume they provide such a shi**y food to make you get out from the hospital soon. Which is an ok strategy I guess. However, I was surprised how unhealthy the food provided in the hospital can be. - last think to mention - pills and pain killers. I couldn't understand the amount of pain killers served to everyone. Either they got some kickback from the Tylenol distributor or they just wan't to drug you so you don't feel pain and get out from the Hospital soon. I took less than half of them but still could easily consider myself a crackhead knowing the amount of Acetaminophen I got into my system... Overall I am very thankful for the care and help. Really shocked to realize how some patients act and behave when the nurses are trying to help them. Shame on you grumpy complainers and hypochondriacs (of all ages).

The triage nurses seem to be the cog that is stuck. You are not allowed to talk to them as they…read moreare triage nurses. The 7 and 9 hour waits for emergency could easily solved by actually listening to patient's problems. Badly broken arm no blood back of the bus. Yer kidding.

I went for a meet and greet and was unimpressed with the reception area. It was dirty and…read moredisorganized. When I was called into the room to see the doctor, I noticed that the room was filthy. I decided that I would not be coming to see a medical professional who is content to practise in such a dirty office.

I have been a patient of Doctor K at this location for many years. Never have a bad experience…read morewith the staff and as always Doctor K is professional and takes personal care with her patients.

I've been a copeman's client for almost two years and it is great. Preventative medicine at its…read morefinest. Instead of treating the problem when it arrives, fix it before it strikes! With yearly physicals (blood work, ECG, blood pressure monitoring, nutrition counseling, strength assessment) it's amazing! You can email your doctor or your nutritionist or whoever if you have questions. It really is the best care I have ever gotten. Wish they had better parking.

Yes, this is controversial for some…read more I support universal health care, but don't quite understand why it should come at a universal low standard. My dentist calls me every 4 months for a cleaning or checkup. When was the last time I had a blood test.?... 10 years! I know many have adequate medical care through established family practices via standard health care, but some don't. I did not. I think I knew something was not right and when I couldn't arrange a standard medical exam through my MD (after 1 year of trying and two misconnects) then I signed up for Copeman. After the intake questions and battery of exams and tests, it was found that essentially everything was off the charts. I was actually in pretty bad shape. Fortunately things were found early enough, I received some expert advice, and was able to get some lifestyle choices turned around before it was too late. The actual facility is centrally located, has easy off-street parking with nice (modern and clean!) offices and waiting room. There are nutritionists, physiotherapists, exercise kinesiologists, nurses, lab staff and counsellors available, but most importantly, physicians who actually take their hand off of the door handle when they talk to you. For lab tests, samples are all taken on site. This is the way health care should be. It is not luxurious, unless you compare it to the standard squalid waiting rooms at physicians' offices, usually located in dilapidated medical buildings with antique furnishings and equipment from the 60s. How we have come to accept the current state as acceptable is bewildering to me. While I feel a twinge of liberal guilt about the whole thing, this is a complicated issue with no easy answers. I was not willing to die waiting for politicians and government to figure it out. At $4K/ first year and $2.5K/year following (there are also family plans), it is certainly not for everyone. I am a supporter, and while this kind of service is not the answer to our current delivery problems, it just might be part of the solution.

This is a fantastic clinic!! The women at the front desk are very friendly and helpful. I went…read morethere this past month for an IUD and my experience with Dr. Moss and her team was wonderful! For an uncomfortable experience, the team made me feel very at ease. I highly recommend this clinic to women who are looking to get an IUD!

My experience is noted in 2 categories, staff and doctor…read more The staff: no real complaints. Waiting for 30 or more minutes past my booked appointment time - likely more to do with the doctor than the staff. The doctor - lack of punctuality, manners, professionalism and effectiveness. His handling of my "bunion" surgery was a flop and caused more issues in the foot resulting in another surgeon needing to 're-do' the whole procedure and fix the new problem. When I tried to discuss the issues with him, he became agitated, defensive and abrupt. In the first meeting with him, he gave me a verbal picture and information about how my joint wasn't compromised so it would be a simpler procedure as he would only need to scrape tissue and the total time in a walking boot (cast) would be 5-6 weeks at which point I would be able to put my runners back on and do what I did before. Hogwash... I was 10.5 weeks in a cast and in to rehab. That's because he cut through my first metatarsal which was Never discussed. I learned about it because I obtained a copy of the post surgical xray. Weeks after surgery, to view the surgical site, (with dried blood in 4 layers of gauze) he grabbed the gauze and with one aggressive yank, ripped it off. One layer stayed stuck. While I was still holding my breath with a death grip on the chair he grabbed and repeated the same maneuver. Along with the gauze; adjacent to the incision; came a dime sized piece of skin which took longer to heal than the incision itself. There were more shocking behaviours from this man who appears to be credentialed but acts like he is not. RUN !

Prompt, caring, and comprehensive support. Very accessible and great to have it next to the…read morePharmacy for immediate purchase of the prescriptions.

From the owner: Now Accepting New Patients! Our esteemed team of qualified doctors are dedicated to providing…read moreexceptional patient care including: Pediatric Care, Women’s Health Care, Men's Health, Elderly Care, Mental Health, Driver’s Medical, and more. Available by appointment or walk-in. Online booking available!

Advanced Spinal Care... Have been going for spinal facet injections 3-4 times/ year, for a few…read moreyears now. After a very recent nerve ablation, which should last a whole year, I found myself considering the fact I'd miss the helpful, friendly staff I'd come to know and see so frequently. It is easy to park underground and get to the floor you need to go, and they do validate parking. The bathrooms are spacious, clean and easy to find. Everything goes according to schedule, with great efficiency. Never, ever had those long waits for delayed appointments - which seems to be the norm in any other doctor's office - who could learn a thing or two from this facility. Apparently, some people feel it needs a kid's centre - which may be the case on another floor. But on the 2nd floor, it is an aging clientele who are managing pain - and kid's having a free-for-all is the last thing we need... so it's all good on the 2nd floor! Keep up the good work, and don't change a thing. Thanks for the awesome team and medical care. (If your patients will miss needles in their spine... you're doing something right!) lol...

No one ever answeres the phone! I've sat even in office watching the girls at front desk gossip,…read morelaugh, file their nails and not help any clients- leaving it to one girl to do everything. I've waited on hold for 45mins, hung up, tried again waited another 30 and again I'm waiting already 20 mins. They never ever answer the phone. Awful patient service. Someone needs to handle this at a management level.

Great clinic. Friendly staff. Dr. Gerald Mills is the best family doctor I've ever dealt with…read more Definitely not the type to just write a prescription to get you out the door as quick as possible. Always treated holistically, physical and mental health as part of a whole.

Just to let you all know. BC does not have a follow up program after a PAP. It's the standard "no…read morenews is good news" scenario - hate it. I received a letter from Alberta Cervical Cancer screening program this week stating everything is OK! For someone who has received treatment for Cervical Cancer, this is so important. I'm so happy that there is this level of care here. Even if I can't get a GP.

I accompanied a client to this clinic who has struggled with her male family doctor, saying she…read moredoesn't feel heard or understood. She had booked an appointment at this clinic in advance and to my surprise, was able to see someone within a few weeks. Upon arrival, my client checked in and we waited. I spotted a sign on the wall that encourages patients to notify front reception if they've waited for more than 30min. I'm glad they have this sign because after waiting this long, at least my client felt justified to complain. I watched everyone else in the waiting room come and go, so I'm not sure what happened there. I liked that music was playing and there are nice photos of some of the physicians on display. I sat in on part of the meeting between my client and the doctor, who was rather lovely. She was soft spoken and friendly. To my surprise, the doctor informed us that the clinic does not provide referrals. My client had specifically asked that question on the phone when booking the appointment and she was told otherwise. At least my client was able to get some important tests done and felt good afterward about being able to express her concerns without being brushed off.

I came to the walk in clinic for a simple doctor's note to allow me to go back to work full time…read moreafter an accident. The receptionist was very nice and accommodating and I heard her tell several walk in patients, who came in after me, that it'll be an hour, then 1.5 hours and then 2 hour wait time. I've now been waiting 2 hours myself and have seen several people go ahead of my, presumably booked appointments, which is fine. The clinic is quite cold with the A/C running non stop and even on a summer's day like today I'm starting to freeze. I'm not exactly prepared with a winter's coat here. The doctors seem to take their time and with only one doctor, according to the chart, taking walk in patients it is a bit strange that he would also take appointments. They do allow a walk in patient to leave and return a little closer to their estimated appointment time, which is nice. Would have also been nice to have been told before I waited 1.5 hours already... 2.5 hours later I was called in. A nurse asked why I was seeing the doctor and took down some digital notes. The clinic has quite a lot of rooms and for only 2 doctors to be working on a Thursday morning/lunch time is strange.

I have to say how let down I am. I had a blown ear drum 2 weeks ago. Went in they looked at it and…read moregot me meds. They told me if it doesn't get better come back in 2 weeks. Now two weeks later it still hurts my ear is under pressure again and feels like its going to blow. The doc came in for less than 2 mins looked at my ear said I don't have a outer ear infection and they will sent a referral. I talked to ENT and they thought I should of had ear drops at least. I did not think to ask who the referral was going to be sent. I called back 1 day later a to ask and they said they can not give me that info?? really. now I wait and for what.? So I had to spend hours calling around to figure out what I can do next as this is not helping anything.

You wouldn't know it from the outside, but this is a gorgeous building with multitudinous public…read morewashrooms, oodles of parking and a clean and peaceful feeling. Every hallway is punctuated with comfortable seating and the main visiting/relaxation area has a distinct Mad Men sort of vibe. The parking IS fairly expensive and I would take a star off but I am learning MOST parking lot prices in Calgary are equivalent to a small car payment... annnnnnnd multiple time frames are offered. You must use a credit card or have exact change. The building is well marked and has many services ranging from Rheumatology and Pain Clinics to a Grief Support Program. There is an aptly named Point of View Cafeteria that overlooks Calgary beautifully. I haven't had a chance to sample the menu but it is a peaceful spot to study or take a break.

One year on, and still no resolution with Dr Liam Martin in the rheumatology department…read more I did not realize going into the appointment that he would make inappropriate remarks about my marital status, and body art. Also wasn't expecting him to totally dismiss my concerns as a patient. Absolutely no bedside manner, administers medication without providing informed consent to patients. Patient relations said this was a matter was "he said, she said". Don't be alone with him, without a nurse. Jfc it's wild that I even needed to write this.