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Creative Media Solutions

5.0 (3 reviews)
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The UPS Store

The UPS Store

(39 reviews)

The UPS Store at Clinton Keith (Wildomar, No. 92595)…read more Wildomar, California. The southern reaches of Riverside County unfold like a vast, sun-bleached canvas--sprawling suburbs, distant mountains, and the occasional outpost of commerce where one seeks to dispatch a parcel into the great beyond. At 27890 Clinton Keith Road stands this solitary UPS Store, a brown-clad fortress amid the retail wilderness. You arrive with your package--carefully taped, labeled, a small emissary of your intentions headed across counties or continents. What greets you is not the brisk efficiency of a seasoned courier captain, but rather a faint whiff of snark drifting across the counter like cigar smoke in a speakeasy. The attitude is subtle yet unmistakable: a raised eyebrow, a sigh that lingers a moment too long, a tone that suggests your box has personally inconvenienced their afternoon. On the few occasions one has ventured here, the experience repeats itself with the reliability of a stagecoach schedule. No warmth, no expeditionary camaraderie--just the quiet implication that you, the traveler bearing goods, are an intrusion upon their domain. Service requested: competent, if grudgingly delivered. Quality of the transaction: functional, nothing more. Value: one begins to question whether the convenience justifies the subtle hostility. In truth, this correspondent would sooner reroute through distant lands--seek an alternative UPS outpost, or abandon the brown fleet altogether--than endure another encounter with such understated disdain. There are, after all, other ways to send a package on its journey. FedEx beckons from afar. Even the post office, with its eternal lines, suddenly feels like a kinder frontier. Perhaps one day this store will rediscover the spirit of the trailblazer. Until then, proceed with caution... or simply ride on past. Maybe.

This is the third and final time I'll ever use Teresa at the UPS Store for my needs. The first time…read moreshe helped me at the UPS Store off of Clinton Keith she damaged items I intended to ship to loved ones for Christmas. She told me she'd "make them fit" in the shipping box provided and crushed two out of three items I had within the box, so much so I had to COMPLETELY REPLACE the two items upon taking my box back to have shipped by USPS. Second time Teresa "helped me" at the UPS Store she was so rude and short with customers even a sweet elderly woman commented on her behavior in the store when I looked at her horrified at how I was being treated. Today, the third and final time I'll EVER use this woman's help, was when she almost completely destroyed my daughter's very first tournament sheet from her huge tennis win. I came into the UPS Store on Scott Rd. excited to get her bracket sheet laminated for her and explained to another how important this piece of paper was. The employee didn't know enough about lamination to help so she handed my daughter's tournament sheet to Teresa, WHO KNEW THE LAMINATOR WAS BROKEN, and Teresa forced the sheet through a cold lamination machine making it look as though the sheet had STRIPES. My daughter cried BUCKETS learning that this had happened. Doing the best I could with the situation, I drove my kids to the UPS Store on Clinton Keith and they fixed her error free of charge, while they were all aghast that Teresa had done that as "everyone knows that machine is broken." The associates were incredibly helpful and understanding of the error made as it looks like Teresa has botched so so so many things before. The owner of both stores truly needs to reprimand this woman as she creates chaos in whatever situation she's involved in. If I see her again, I'll run full speed the opposite way! Don't make the same mistake I have (three times) and trust this woman! She's AWFUL and truly shouldn't be working there let alone be the manager!

Creative Media Solutions - marketing - Updated May 2026

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