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    Creative Laser Solutions

    5.0 (3 reviews)
    Open 9:00 am - 3:00 pm
    Updated 3 weeks ago

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    Services - Creative Laser Solutions

    Engraving

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    Largeprinting - A-frame Informational Signage

    Largeprinting

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    I have used Large Printing for all my print needs for the last 6 years. Their entire staff is…read morealways friendly, professional and helpful. Whether it's banners, business cards, canvas wraps or large photos they can do it all and also have some great in house graphic artists as well.

    The job was not done right and not in time, but I did payed at time. The RACIST angry lady was…read morereally rude, unprofessional and unpunctual, liar in one word! She was twisting words around and first saying the my work is not properly done, so she cannot work with that, after it it was a not right file because she is working only in pdf but she didn't mention it before, after it was not right size, she was pretending she doesn't have the right size ( like I didn't send those before), after it she did said she will return the money and did take the printing what she messed up ( all this was fot 2 months). After she did take the printing with really angry face she run inside her office she said she will give me an refund! Well as the normal human being the all transition on the bank it's usually takes an 7 Business days, well I give her an 14 business days, well after an 20 days I call them again to tell them wat they will talk to my lawyer next time, what this young manager lady said she will talk to somebody and call me back, well she did call me back in couple minutes and said she will refund in two days. Well she been lying to me too, it's been a week and I still don't see my money back. So total is the job was not done, I don't have a printing's, and my money stolen!

    The UPS Store

    The UPS Store

    (26 reviews)

    Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

    I rarely leave bad reviews, but I do so if an owner or manager of a business is intentionally being…read morerude / hostile, or if the experience is horrendous and said people don't try to fix it, and don't seem to care. - I have 30 years of customer service experience: retail, restaurant, grocery, and my own business. I've worked in almost every position from dishwasher to owner/manager. I'm literally a customer service expert. - I look grungy today (hat, hoodie, jeans and sneaks), because I'm mostly working from home & just running a few quick errands. I'm guessing that I was treated the way that I was, because I didn't look important enough to matter to the employee (who might have been the manager since his name tag looked different than the first employee's), but I didn't stick around long enough to find out. - If I have an Amazon return, I'll typically go to the Kohl's or one of the UPS stores near me in Olathe (where they are super friendly and helpful). The few times I've used UPS, I've printed off my own label and attached it, as the instructions say, so I have zero experience as to what to expect if I ask them to print it off for me. Actual experience: I left my house with something I needed to return to Amazon, before I had actually done the return online. I was in South OP / Leawood area, and since the Amazon choices included UPS, it said $0, and there was one right around the corner, I chose that. I went into the UPS Store off 135th & Metcalf, and told the first employee that I had an Amazon return, and that I didn't have a copy of the return label, and asked if I could email it and they'd be able to quickly print it off for me. He said, "Sure. Send it to this address", pointed to a label, and didn't say a word about it costing $. The other employee goes to a PC and asks if it's my name, and then says, "Your print is coming out right behind you". I was surprised that it was coming out of a huge printer behind me in the store, as I don't use UPS for anything other than shipping. I put the piece of paper down on top of the box I brought in, said thank you, and started to walk away. He said, "That'll be $1..." (whatever change, I didn't hear because he said it quietly and I was already 10' away). I turned back and asked, "I'm sorry, what"? He then repeated the price, and said, "You have to pay for prints". I then started to try to have a conversation with him, but he immediately began interrupting me and talking over me. My sentences below are what I was trying to say, but each time he cut me off after only 3-4 words. - Me: "I didn't know you were going to charge to print off the Amazon label, as it says free on Amazon". - Him: "We are a printing store, we charge for prints". - Me: "I'm not doing a printing order, I just asked him if he could print the label off for me, and he said yes and didn't say anything about $". - Him: "If you don't want to pay for prints, you shouldn't come to a printing store and ask for prints". - Me: "I didn't. I'm not "here for prints", I'm returning this. I usually return at Kohls and..." - Him: "We are not Kohls, they are a retail store. We are UPS, we are a printing store". - Me: "Can you please stop interrupting me..." - Him: keeps interrupting and starts rambling on about various "printing store" things. - Me: "Can you please stop talking over me. I'm trying to have a conversation with you". - He just keeps on going and starts talking louder so I can't be heard. - Me: "never mind, this is ridiculous", and I pick up my box and started walking out. From 10' behind me, as I'm already by the door, he says, "If you don't want to pay, you can get out"! The hostility and rudeness was beyond what I've experienced in a long time. I don't know if he was having a bad day, if someone else had been rude to him so he was taking it out on me, if he's annoyed with being an Amazon return location and chose to take it out on me, or what. But, you don't ever treat people that way for no reason, especially if you are in a customer service position. I will definitely not use that location again!

    Creative Laser Solutions - engraving - Updated May 2026

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