When I had my first consultation for my wedding I just had a feeling that they understood what I…read morewanted and what my vision was. They had wonderful suggestions for what would work to make my vision come to life. They have wonderful quality, especially for the price. Beautiful arrangements, and wonderful customer service! Thank you!!

From the owner: Florist, Weddingread more

Very nice and accommodating. Walks that extra mile for customers. Have used this shop for years…read moreand have never been disappointed.

Flowering plant ordered and delivered to my sister who loved it!…read moreRecommend this local owned business

Terrible customer service. Lady on the phone is a nasty woman. No "I'm sorry" for completely…read moreforgetting to send an order- and no urgency to get the flowers out ASAP. Wadsworth has a big thing with doing business with local companies- I will never associate with these people ever again

I ordered birthday flowers online around noon on a Wednesday for same day local delivery. According…read moreto their delivery policy on their website the cut off time for ordering same day local is 2pm. I received a voicemail later that afternoon that they were closed at noon that day and were unable to deliver the flowers, even though their hours clearly state 9-5. I was extremely disappointed, they were for a friends 30th birthday, but I understand stuff happens. Even when you do everything according to the rules things can fall through the cracks. All I wanted at this point was an apology and maybe a little compensation. I judge companies by the customer service. I called back the next morning around 10, left a message and received a call back around 11. The lady I spoke with was Chris. She is probably not an ideal candidate for customer service; hopefully she is amazing at arranging flowers. Right off the bat I could tell it wasn't going to be a very fun conversation. She was very blunt and rude, she insisted that the order needed to be in by noon to be delivered same day. I cited her website delivery policy and she stated that she wasn't in the previous day and whoever was in was too busy to process my order. At that point I was confused because I thought they had closed at noon that Wednesday. Whatever, I was trying to be polite I just wanted the flowers sent to my friend (even though timeliness didn't really matter because I had already missed her birthday). She told me there are two options, they can deliver the flowers or give me a refund, that's it. No apology, no offer of a nicer bouquet, no offer of a percentage off a future order nothing. I asked her if there was a possibility of getting the flowers delivered and getting a refund. I figured I'd attempt the most extreme option and hopefully haggle with her to meet a good compromise so that we'd both satisfied, but she said I had those two options previously mentioned and offered no other solutions. She was rude and aggressive throughout the conversation, but I don't like to be combative so in a fit of frustration I told her to refund me the money and forget about the delivery. She responded with as soon as Mrs. Amedeo is in my money will get refunded. So now I'll have to call back again this afternoon to get some verification that my refund was processed. I try to support local businesses as much as possible but this has left a bad taste in my mouth, as it stands I would not recommend this flower shop to anyone in the area. I had read a couple reviews about them and they were all centered around their customer service. I figured I had ordered flowers dozens of times from dozens of places and have never had a problem, this order was simple and I shouldn't even have to worry about the customer service if they make great arrangements that's all that matters. I was wrong. I should know a company no matter how big or small needs to have great customer service. The better the customer service is the more they care about their customer. It was made abundantly clear to me that they could care less about their customer.

I contacted Sunshine Flowers in Parma after my frustration trying to send flowers online. I spoke…read morewith Hanna and she was so gracious, kind and helpful. It was so nice to talk to a real person in an actual flower shop. Sunshine Flowers is a small, locally owned florist, and they do beautiful work. Hanna took the time to explain my choices regarding flowers and the extra little touches like adding a beautiful inscribed ribbon. My funeral flowers were absolutely beautiful. I would highly recommend them!

Amazing flowerist!! In a pinch she made the most beautiful arrangement for me. She is also so…read morecaring and listens to her customers. I HIGHLY recommend her for your flower needs!!

I CANNOT RECOMMEND LUKE ENOUGH!!!! He was truly incredible in every way possible. He brought our…read morevision to life at our wedding and was truly the kindest. We highly highly recommend him to everyone. We loved working with him. He was extremely communicative and helpful throughout the whole process.

From the owner: Explore the diverse range of services Gate Way Flora offers to meet your floral needs. Whether…read moreyou're seeking a lavish wedding setup or a simple bouquet, our expertise ensures a perfect fit. Our services are designed to accommodate various events and preferences, providing you with unparalleled floral artistry.

PLEASE READ! When my daughter had her initial consultation…read morewith Merry, she was told by Merry that she would have 2-4 interns to assist her with the wedding event. Merry informed my daughter that the interns would be included in her hourly rate, which then seemed reasonable for her $45 per hour rate (Merry also charges for her driving time to & from event). Merry showed up to the wedding with no interns. Merry informed us later that she made a judgment call that the interns would not be needed at this particular event. The hourly rate still applied. Merry met us at the venue 3 weeks prior to the wedding to go over the specifics of what duties were needed from her - mainly assisting with appetizer/dessert table set-ups, refilling, clean-up of hall and packaging of food items. This was indicated once more in a text message and also in a detailed list that was left for her at the venue. We scheduled Merry to arrive 2 1/2 hours prior to wedding to ensure her plenty of time to tray and set up these tables before guests arrived. The appetizer trays had to be redone by a guest because of the disarray of items Merry placed together. The cookie trays were left incomplete, with the packages left on the table. Another guest completed the plating and stored the packaging. Family members and guests had to repeatedly approach Merry about refilling the trays; Merry stated to one guest that she didn't know she was responsible for that. Merry appeared to be more interested sitting at a table on her cell phone than she did completing the duties that she was hired to do. Merry also had to be reminded to start cleaning up tables as people finished their meals and left to socialize and dance. Several guests came up to my husband and I making comments about their concerns regarding our "Day of Coordinator". Up until this point, I accepted the fact that we made a poor decision in hiring Merry for her sub-par services. I WAS SHOCKED and APPALLED at what our guests shared with us. Merry was going around and scratching off the lottery tickets that were meant as favors for our guests!!! Multiple guests that were sitting in different areas around the venue witnessed Merry doing this. Not only was Merry dishonest with the scope of services she was to provide (no interns) - Merry decided to "help herself" to gifts meant for guests! Purely disgusted with this type of behavior happening at our daughters wedding...from someone that we trusted and hired to make the day less stressful! Merry did admit that she scratched off "ONLY 2 TICKETS". I guess admitting to scratching off "only 2 tickets" doesn't count as being dishonest or despicable, or count as being grossly unprofessional. We know better Merry, we trust our friends and family members that witnessed you. Merry, you revealed yourself - I just hope that this review will help reveal you to others considering to hire you for future services. Police report was made. Merry accepted a reduced fee.

Merry is a great Wedding/Event Planner! She always says you can have as much or as little of her as…read moreyou want. She can make silk bouquets in any arrangement you want. She can design or order any invitation you want. She is a very pleasant person and makes sure all her vendors are good honest people. The Bridal Show she does every year is very nice and FREE so stop by her website or give her a call, her prices are more than reasonable! I am a former intern of hers and what a great experience I had.