he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

These folks know chimney repair! Don't be fooled nor misled by their laid back persona. They do…read moreexcellent work.

From the owner: Yes, we do that! Call today for Chimney, Siding, Roofing, Flashing, Tuckpointing in Ann Arbor,…read moreSaline, Milan, Dexter, Chelsea, Whitmore Lake, Canton, Brighton, Pinckney, Hamburg, Ypsilanti, Belleville, Willis, and surrounding area.

Professional, friendly and quick service! They were able to get us in and the service completed…read morefaster than we imagined.

Dishonest practice. Was not transparent in letting us know that an inspection needed for city…read moreapproval for rental property would be an additional cost (~$500!!) separate from the cleaning and inspection (that we already paid $350 for). They only let us know of the additional cost AFTER we enquired about the report. Very unhappy about this.

Corey repaired our very old and discontinued gas fireplace after another company came out and said…read morethey could not. Nancy did the homework to identify an alternative pilot assembly replacement for the discontinued one. Corey (clearly an experienced and skilled technician) came out to do the repair, worked around some problem issues, communicated well, and fixed it--all for a fair price. He was meticulous about cleanup leaving the fireplace and immediate surroundings cleaner than before. While their service backlog was a month, the knowledgeable, efficient service was well worth the wait.

Corey was very professional, knowlegable, and stayed on task until the problem was solved. It was…read morenot an easy one! Would reccomend!

Rebuilt my chimney, a couple hiccups but Noah made it right…read more He's a man of his word and handles what needs to be handled. Hard to find someone nowadays that you can respect. Noah is the guy. No sugar coating anything. If you need something done, I highly recommend talking to him. Much respect and thank you for handling things

So far so good. One of the owners (but not the Noah everyone is mentioning) came to look at a few…read morebricks that were falling off of my house. Eventually my chimney will also need attention. They were easy to get a hold of, came out when they were supposed to, and as agreed upon, will fix the issue next time they are in the area. No need to book out an entire expensive day for my little job, and he was honest about it. Loved the promptness and honesty - will update when the job is complete and my house is whole again. Will FOR SURE call them as soon as my chimney is ready for repair. Very impressed. Update: took some photos of the work they did - I'm no brick expert but the job looks good to me! They are my new favorite home repair folks.

We have been working with Doctor Flue for 35 years now. They installed our original unit and have…read moreserviced it on a regular basis since. They were a much smaller operation then. They were kind, helpful, trustworthy, efficient, knowledgeable, and reasonably priced from the beginning. Many companies as they grow have growing pains and periods of lowered standards and inability. That was not the case with Doctor Flue. We have been consistently happy with them. They may not be the cheapest service out there but I can tell you they are worth every penny.

Contacted them for a chimney repair; and they said they would charge me $198 for an ESTIMATE, and…read morethey couldn't come over until July. They sent me an email that said "If price is the only concerning aspect of this project for you, we are likely not the company to go with as we do not offer competitive prices, If you are not looking for proper educated repairs but rather the cheapest, we wish you the best." Seems very condescending me; I have never heard of a company charging for an estimate. Of course price is not my only factor in choosing a contractor; but treating a potential customer like an idiot is a dealbreaker.

Showed up on time and resolved my issue without much effort. Employee wore a mask, and booties to…read moreprotect my floors. I thankfully saved a lot of money, which is very much appreciated. Other companies wanted double the cost just to come out and inspect. Company is worthy of consideration for fireplace inspection and safety.

$100 for a quote... then when calling them to actually do the work, they haven't responded. To…read moreseveral calls.* I'd like to get this work done, but D&F doesn't seem interested in doing more than taking the $100 for the quote. *Note the phone number on the quote (313-870-8755) does not work. Called the number on Yelp, which is oddly similar.

BEWARE! (The only reason that I am giving SMOKESTACK a 1 is…read morethat I am not allowed to give a zero.) Over a year ago they quoted my wife a price to clean out the little pipe/flue that goes from our fake fireplace to the outside: $135 The guy that came to fix it did precious little of value. He took the fireplace logs apart and could not get them back together AND our fireplace didn't work anymore. He said that Zach would come out to put them back together and he charged my wife $250(ish). When my wife asked why so much he said that the difference was for Zach to come back and put the logs together (THAT HE HAD TAKEN APART!) (They really played my wife!) When Zach came over, he seemed in a big hurry, like he had better things to do. He tried to put the logs back together. (Part of it fell off the next day.) He tried to fix the fact that it wouldn't even start after his worker broke it when Zach was done it worked for 3 and a half minutes, just long enough for Zach to get out of our driveway. I called him a day or two later and he acted like it wasn't his concern anymore. I haven't heard from them since. I've never given a negative review before, but I would feel rotten staying silent. while this company rips people off like they do.

I got a estimate from another chimney service. I got a 2nd quote from Smokestack Sweep. Zach came…read moreto my house to look at things. He came back with a quote and it was A LOT cheaper and letting me know that I didn't need to get the other items listed on the original quote from the other company. Zach and his team came in and finished up in 3 hours! Zach showed me the picture before and after. Explained what they did and why. VERY professional, personable and courteous. Didn't get the creeps or feel that they were doing things half a$$ed. These are the types of guys I would trust with my mom - meaning they wouldn't scam her or do anything shady. DEFINITELY go with with team vs the other big company. This is a family run business so the wait is a bit longer (smaller crew) but viewing the quality of work and the honesty makes up for it. I'm seeing the other reviews about pricing ... Go to the larger company (that's well known in this area) and see how much the difference is..... It was HUGE for me. If I could give them more than 5 stars then I would!!!

Highly recommend. TV hung, chimney swept(it was bad), and painted the inside. The guys were on…read moretime, polite, cleaned as they went. Definitely earned a return customer.

Very happy with the service. Received prompt service when I requested a quote to replace my…read morechimney. It was one of the least expensive quotes I received. They showed up on the scheduled day, replaced the old, deteriorating chimney with a clean, and neat one that will last for many years. They were fast and cleaned up all the debris.