Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

Buanno's repaired our 2023 Mitsubishi Outlander following a rear end accident. The work was well…read moredone with a minor adjustment needed, which the shop did without question or hassle. I found this shop easy to work with and polite. They obviously take their craft seriously and have the cleanest body shop I have ever seen, reflecting the quality of their work and customer service. I highly recommend Buanno's Custom Body Shop.

The Mike the son was so friendly and knowledgeable. He pinpointed my car's problem. I feel blessed…read moreto have found him.

Last of the true honest mechanics. Service was quick no extras, have referred several people all…read morewith the same outcome, great service at a very fair price. Mark T

Everyone needs a dependable vehicle. I believe you also need a dependable mechanic. You will find…read morethat at Dilorenzo's Automotive. They are car doctor's truly. They diagnose the issues and can figure out what your car needs and how to get it done. They are hard working and honest auto mechanics. They communicate well and will give you the best advice they have regarding your car. If you want your car up and running and in the best hands then bring it to Dilorenzo's!

My car was repaired above my expectations and on time. He even repaired a few items that were not…read morea part of the original estimate at no additional charge. I would go there again.

It was a bad experience. I see other reviews on google stating that he is a nice guy, but…read moreunfortunately being nice is not all it takes to do good business. I had two cars, one that had an interior fire, and the other of the same year/make/model that was drive-able but old and beat up. I went to him in early June for the job, so that he can take the body of the burned car that was in excellent condition, and put it on the drive-able car. He told me that he would do the job in the second week of July, and he would like to first order the roof and quarter panel brand new rather than take it from the burned car. I gave him the deposit for that on July 7th, left him with the drive-able car, and I scheduled the burned car to be shipped to him two weeks later. Well, it turned out he didn't do the job at all. In early August, I stopped by and saw that he didn't do the initial job, and he had only swapped the hood of the car, no roof or quarter panel work. I explained to him that the roof is the most important task because the sunroof of the drive-able car had a leak in it. A few weeks later I stopped by again and I saw that he had changed the doors...so I had the same conversation with him again about the roof. A few weeks after that I stopped by and the fenders and trunk were changed, and still no roof...same conversation again. I eventually started to call him once a week, and later multiple times per week. It was going too far. His excuse in August for not doing the work was that it was too hot. In October the excuse was because it was raining all the time. Finally in November, I became flabbergasted to find out that he never attempted to order the roof until that first week of Nov. He told me that he finally attempted to order it and found out that he can't get it new anymore, so at that point he wanted to cut out the roof of the burned car. Ok, so I said let's do it. The weeks began to pass by again, and this time his excuse was that it was snowing all the time and can't cut out the roof like that. On two occasions I offered to buy him a large tent just to get the job done, but he would stay quiet. He continuously promised me he would get the job done, kept giving me new dates two weeks down the road, and when that date would come, he would do the same thing all over again. Finally after Thanksgiving I had enough and had the two cars taken away from him, to a body mechanic that was recommended to me in Gilboa. Frank was able to make good, and give me a discounted rate for the work he did, which was good enough to cover me using a triple-A tow for the drive-able car, and $350 to tow the burned car. I'm willing to give him here two stars instead of one, for his ability to attempt to make good, but the truth is that I would not have chosen him if I knew this would happen. He seemed to have good reviews when I checked him out. If I had seen a review like this, I would have chosen some one else. I had 2 other shops, not including the one in Gilboa, that wanted to do the job, but wanted to make me wait until Sept. Frank said he would do it in the second week of July, even pointed at his calendar with I was with him saying, "I'll get it done this week" as he rubbed his finger back and forth on that week on the calendar. I explained to the new mechanic in Gilboa what had happened, and he felt bad for me, and made me wait only 3 weeks instead of 3 months before getting to the job. Then, the new mechanic, all in a single day, (1) cut out the roof from the burned car, (2) cut out the roof from the drive-able car, and (3) welded the other roof into the drive-able car. He said on at least 3 occasions, "I don't know why that guy in Gloversville had so much trouble with a roof."

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

A no nonsense auto repair garage. I bought our two cars there for oil changes and state…read moreinspections, it did cost me more than I'd planned/wanted but the mechanic was very informative and I was very happy with the work!!

I've had no problems with this car shop until they put a rusted used catalytic converter which i…read morepaid $1231 for a new catalytic converter. They welded that with my muffler and other parts. As they welded it together they used to much heat which damaged the honeycomb inside and pieces broke off inside which caused got clogging and could have caused a fire being the gas couldn't come out the muffler. I was obviously taken advantage of being i am a woman and that was completely WRONG. I am a single mother of two children and our safety comes first and obviously they were only thinking about the money and not our safety. I also brought my car to two different mechanics that said the same thing. Thankfully they refunded me back the money yesterday 2/3/22 to be able to pay for my car to get fixed somewhere else.

I started a repair on the dreaded Ford 5.4 Triton motor. Its a time consuming venture no matter…read morewhat the job. The weather turned and I got about halfway through the job and just couldn't take the frigid temperature and wind. I had the truck towed and these gentlemen couldn't have been nicer. They got it back together and did everything I had asked if them. The pricing is fair and the work is great, and they are nice people on top of it all. I will definitely be utilizing their talents in the future.