My story begins with a deer hitting my passenger side. My mirror had to be replaced, door painted…read moreand glass replaced. My windows are tinted and Bobby told me they would re-tint it as well. My mirror was not properly done with the memory function not working as well as a large drip on the side mirror. They left all the trash in my car including the empty tint box and the old mirror along with dirt and debris. When I returned the next time I found my car had 34 extra miles on it as well as unknown damage to my passenger rear wheel & fender as well as a paint chip on my drivers door. Derrick Brown did not address this at all, just listened to me and then ignored what I had said. They ended up replacing the mirror and it did work properly. The turn around for this project was 3 days according to the manager, Bobby and as of today (11-4-24) it has been almost 7 WEEKS and my window is still not tinted after four attempts of me brining my car 1/2 hour each way. They now told me I have to go somewhere else to get the window tinted after I was promised that they would do it. I asked Derrick for money back to cover my costs of time, gas and wear and tear on my car due to the fact that they are unable to comply with the promises that Bobby had made me and Derrick told me "you can take it up with the insurance company for your time". I just turned in a complaint with State Farm as well and the claims specialist told me "they have done many things that they should not have done, we will investigate this." All I wanted was to wash my hands of Brown's Collision in Johnstown NY. Run!, don't walk away people otherwise you could end up just like me, frustrated and taken advantage of...

My insurance partners with browns and they did an amazing job. I picked up a rental car right from…read morebrowns parking lot and when my car was finished it looked brand new again. The staff was pleasant and efficient. Thank you

Buanno's repaired our 2023 Mitsubishi Outlander following a rear end accident. The work was well…read moredone with a minor adjustment needed, which the shop did without question or hassle. I found this shop easy to work with and polite. They obviously take their craft seriously and have the cleanest body shop I have ever seen, reflecting the quality of their work and customer service. I highly recommend Buanno's Custom Body Shop.

The Mike the son was so friendly and knowledgeable. He pinpointed my car's problem. I feel blessed…read moreto have found him.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

I'm over the moon with the work the team did from Garvey Auto Body Did. This is the second car I…read morehave had work done on there. Always I will go to Garvey. E.Schafer

Excellent work from paint jobs to restorations, his finished products are true gems…read more Maybe that is why he has repeat customers and customers from far away rebuild their vintage cars, etc Carl l.

My car was repaired above my expectations and on time. He even repaired a few items that were not…read morea part of the original estimate at no additional charge. I would go there again.

It was a bad experience. I see other reviews on google stating that he is a nice guy, but…read moreunfortunately being nice is not all it takes to do good business. I had two cars, one that had an interior fire, and the other of the same year/make/model that was drive-able but old and beat up. I went to him in early June for the job, so that he can take the body of the burned car that was in excellent condition, and put it on the drive-able car. He told me that he would do the job in the second week of July, and he would like to first order the roof and quarter panel brand new rather than take it from the burned car. I gave him the deposit for that on July 7th, left him with the drive-able car, and I scheduled the burned car to be shipped to him two weeks later. Well, it turned out he didn't do the job at all. In early August, I stopped by and saw that he didn't do the initial job, and he had only swapped the hood of the car, no roof or quarter panel work. I explained to him that the roof is the most important task because the sunroof of the drive-able car had a leak in it. A few weeks later I stopped by again and I saw that he had changed the doors...so I had the same conversation with him again about the roof. A few weeks after that I stopped by and the fenders and trunk were changed, and still no roof...same conversation again. I eventually started to call him once a week, and later multiple times per week. It was going too far. His excuse in August for not doing the work was that it was too hot. In October the excuse was because it was raining all the time. Finally in November, I became flabbergasted to find out that he never attempted to order the roof until that first week of Nov. He told me that he finally attempted to order it and found out that he can't get it new anymore, so at that point he wanted to cut out the roof of the burned car. Ok, so I said let's do it. The weeks began to pass by again, and this time his excuse was that it was snowing all the time and can't cut out the roof like that. On two occasions I offered to buy him a large tent just to get the job done, but he would stay quiet. He continuously promised me he would get the job done, kept giving me new dates two weeks down the road, and when that date would come, he would do the same thing all over again. Finally after Thanksgiving I had enough and had the two cars taken away from him, to a body mechanic that was recommended to me in Gilboa. Frank was able to make good, and give me a discounted rate for the work he did, which was good enough to cover me using a triple-A tow for the drive-able car, and $350 to tow the burned car. I'm willing to give him here two stars instead of one, for his ability to attempt to make good, but the truth is that I would not have chosen him if I knew this would happen. He seemed to have good reviews when I checked him out. If I had seen a review like this, I would have chosen some one else. I had 2 other shops, not including the one in Gilboa, that wanted to do the job, but wanted to make me wait until Sept. Frank said he would do it in the second week of July, even pointed at his calendar with I was with him saying, "I'll get it done this week" as he rubbed his finger back and forth on that week on the calendar. I explained to the new mechanic in Gilboa what had happened, and he felt bad for me, and made me wait only 3 weeks instead of 3 months before getting to the job. Then, the new mechanic, all in a single day, (1) cut out the roof from the burned car, (2) cut out the roof from the drive-able car, and (3) welded the other roof into the drive-able car. He said on at least 3 occasions, "I don't know why that guy in Gloversville had so much trouble with a roof."

I just wanted to thank Ryan an his crew for continuing to keep my Landscaping business up an…read morerunning by servicing my Dodge Ram mason dump that has had several issues over the past year. Ryan an his Team have dealt with several issues including brakes, rotors, radiator and power steering leaks, and the list goes on an on. They have kept my business above ground breathing and I just wanted to Thank them for that. Jerry A Beam

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!