A no nonsense auto repair garage. I bought our two cars there for oil changes and state…read moreinspections, it did cost me more than I'd planned/wanted but the mechanic was very informative and I was very happy with the work!!

I've had no problems with this car shop until they put a rusted used catalytic converter which i…read morepaid $1231 for a new catalytic converter. They welded that with my muffler and other parts. As they welded it together they used to much heat which damaged the honeycomb inside and pieces broke off inside which caused got clogging and could have caused a fire being the gas couldn't come out the muffler. I was obviously taken advantage of being i am a woman and that was completely WRONG. I am a single mother of two children and our safety comes first and obviously they were only thinking about the money and not our safety. I also brought my car to two different mechanics that said the same thing. Thankfully they refunded me back the money yesterday 2/3/22 to be able to pay for my car to get fixed somewhere else.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

I've been here a few times, and I held off on a review until now because I was waiting for…read moresomething negative to happen (as it often does with mechanics). But there's nothing negative to report! This place has helped me out with everything from minor (and cheap) concerns to body damage and engine issues. They always give me a fair estimate (I've shopped around) and the work is always done surprisingly quickly. The past two times they even threw in some work without charging me (like a tire rotation or free diagnostic for a check engine light). And they were great at dealing with my insurance company and helping things to move smoothly and quickly after an accident. It's got that family business atmosphere, and you always interact with the same people, which helps with the trust-building. Even my uhaul rental experience was overly positive! There's the cutest little chihuaha hanging around, too. I highly recommend Rich's for any mechanic work or uhaul rental. I'm moving out of state and leaving this mechanic I trust truly disappoints me.

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Last of the true honest mechanics. Service was quick no extras, have referred several people all…read morewith the same outcome, great service at a very fair price. Mark T

Everyone needs a dependable vehicle. I believe you also need a dependable mechanic. You will find…read morethat at Dilorenzo's Automotive. They are car doctor's truly. They diagnose the issues and can figure out what your car needs and how to get it done. They are hard working and honest auto mechanics. They communicate well and will give you the best advice they have regarding your car. If you want your car up and running and in the best hands then bring it to Dilorenzo's!

I started a repair on the dreaded Ford 5.4 Triton motor. Its a time consuming venture no matter…read morewhat the job. The weather turned and I got about halfway through the job and just couldn't take the frigid temperature and wind. I had the truck towed and these gentlemen couldn't have been nicer. They got it back together and did everything I had asked if them. The pricing is fair and the work is great, and they are nice people on top of it all. I will definitely be utilizing their talents in the future.

Came highly recommended, did not disappoint. Attentive service, only wish I had found them sooner…read more Terrific. Richard L

Dale is the BEST and that says it all !! Extremely capable, honest & fair comes with the territory…read more(HIS). We are so lucky to have him in our corner. What more can I say! Ken Kavanagh

Absolutely love these guys! Family owned, they go the extra mile. I called and they got me in last…read moreminute without a complaint! I was a pain and changed my mind when I came in on things I mentioned when I made the appointment, and they went with it with no problem. Everyone is so nice and I love how they check on things with me as they go to make sure it's all good. (Keeping not keeping tires, wheels, etc.) been coming here for years and this is why!!! Consistent and wonderful each and every time. HIGHLY recommend

Love this business!! They are always so honest and trustworthy!! They are fast and reliable!!…read moreHighly recommend them!!!!

I have used DAB Towing & Recovery on multiple occasions and each time either Henry or Darian have…read morebeen very kind and respectful, and also helpful with insight and solutions moving forward. Thanks so much guys! Please note: you can request them through your insurance provider when requesting a tow/service!

Very professional, very fast response and excellent prices love dealing with these guys and girlsread more