I made an appt for 2 pm last weekend. I called this morning and asked if they could take me earlier. They promptly called back and said 1:30 pm would work. I showed up at !:20 pm and at 1:45 pm the receptionist said I would have to wait longer. I left. No apology - nothing. Very unprofessional. I went up Bank Street to Top Nails - they took me in as a walk-in, charged much less than Crazy Nails would have, and the seats and ambience was much nicer, not the racket of music CN was playing. I wont go to CN ever again. A friend just asked me for a referral - I recommended Top Nails. Stay clear of Crazy Nails - run in fact! read more

I love getting my nails done at Crazy Nails! I only trust this place for my acrylic refills, and I always make my appointment with Mary who does an amazing job. I was particularly impressed with this ombré design with a 3D flower! read more

Crazy Nails - Acrylic refill - Nail Salons Near Me - Ottawa, Ontario

Got my feet done a couple of times and they feel so much better coming out than they did coming in. It really helps when you are on your feet all day. Thank You ! read more

Amazing service every time no matter how simple or crazy you want your nails to be! Just wish I lived closer

Wow what a gem! A very awesome friend of mine bought be a Groupon in essence forcing me to go lol I'd always been too shy before. I'd heard rumblings around town of unique hidden nail salon that did 3D nail art/Japanese style nail art/Crystals and other fancy nail art. I was on a quest to find it, since my love of things Japanese runs deep. I knew that nail art would be so kawaii! It is probably the cleanest most well kept nail salon I've been in. It's spotless, bright and welcoming. I'm only getting shellac done today, but I'm determined to return for some custom nail art from Dorothy to make me feel like a princess. This is a unique and wonderful experience in Ottawa, I'm very glad or town has this. read more

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This is by far the worst spa experience ever. Although the staff are super nice and accommodating, they are not though well trained, or at least the lady who took care of me wasn't. I went there for wax and pedicure. The wax took 3 times more time than it should, very painful, and nasty experience, and I had to kindly ask her to complete it fully. Pedicure was horrible, she didn't clean or scrub well. I couldn't stay for a polish because it was a pure waste of time and money. I hope they do something about this, or at least label their trainees as such then one would know what to expect. read more

This is the final product of my "professional" manicure final result. After TWO ENTIRE HOURS being worked on. I'm quite surprised this was from an experienced tech, if this was a trainee I'd understand but also expect a cheaper rate. I'm sorry, but this really is sloppy and was painful how short the nail was trimmed and the cuticle was way overworked - with both his own nail digging into it and tools, trying to get the polish off after repeated poor application. I didn't love that they never asked what shape I prefer for my nails, but just assumed squares. Nobody told me that the drinks upstairs were free, they just said to sit. They were courteous enough to get me one when I asked. The staff definitely had their loud personal conversations instead of these customer service details. I get having fun at work, but instead of a professional business greeting and orientation to a new service, I'm hearing all their conversations. I'd made it clear I'd never been there and was pretty new to pedicures and no efforts were made to orient me or let me know how things usually go. read more

Crazy Nails - Nail Salons Near Me - Ottawa, Ontario

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First time going here and will definitely come again. The service was nice. The place is decorated nicely, 3 floors , painted well . I find that in comparison to my local salon that they have options. Will definitely return. Thank you:) read more

Crazy Nails - I got a shellac mani done. - Nail Salons Near Me - Ottawa, Ontario

Extremely UNIMPRESSED with the level of unprofessionalism from Crazy Nails. I went a few weeks ago for a manicure. The girl doing my nails was complaining in detail about how she has been sick and vomiting for the last few days, I did not need to know about that. Meanwhile, the girl doing nails next to her was coughing and sneezing and clearly had the flu. It was not a relaxing or enjoyable experience. The salon also does not look or smell the cleanest either. My nails did turn out well however, and the location is convenient, so I thought I would give them another shot. I called today to book an appointment and the girl on the phone said, "we're all booked today". I asked if she could try to squeeze me in, and she just said no. She didn't try and see if I wanted to book another day or apologize for the inconvenience, she basically just told me I'm out of luck in a rude tone. I definitely will never be going to Crazy Nails again. It doesn't seem like they're interested in getting my business anyways! read more

I've been to the bank location a few times and had some issues with waiting for my appointment to start, never being offered a drink (but hearing other clients be offered) and overhearing the manager being pretty rude to the woman who works the desk. HOWEVER, I wanted to write a review for the young woman who has done my nails the last two times, I think her name is Mairin. She is so lovely and welcoming. Both times I've felt so comfortable with her and we had good little chats. Shes very good to ask you about discomfort and make sure you like your nails as she works. I highly recommend her! read more

Amazing, accommodating staff. Very good price for the phenomenal services that they provide. I have always left happy, and excited to return. read more

I am writing this review with a heavy heart. The owner is wonderful and funny, the staff are very capable (shoutout to Shania who is always friendly and detail oriented), the colour selection is huge and the atmosphere is great. My only problem is that I have now got my shellac manicure done there 3 times and each time it never lasted 2 weeks. The first week my nails look flawless and then they start chipping. By the 2 week mark, they are so chipped that its quite noticeable and needs to be removed. It is with heavy heart that I will try to find another nail salon. read more

Recently had my nails done by Dorothy and I love the way my latest set of gels turned out! The salon is on the smaller side, but always clean and the staff is super friendly. I live downtown so the location is convenient and def. the best deal in the area. I also had my prom nails done here a few years ago, and they were very extravagant and beautiful. read more

Super cute interior. A Great group of ladies working there and they do a fab job. I had a shellac mani/pedi and she took the time with me. Definitely returning to this salon. read more

This place is awesome! I love the fact that it's so clean everything is sterilized and they offer you beverages while you're getting your nails done. I've had Dorothy as well as other nail technicians do my nails and they've all been consistent with their work! As far as the prices I would say it's average but worth it! Would recommend c: read more

Extremely rude staff. The owner is the only one who knows how to shape acrylic nails, but it really doesn't matter because she's never available anyway. The staff, like the owner herself, aren't pleasant unless you're friends with them. They will talk about you in a demeaning manner AFTER you walk out of their salon and in front of other clients (i.e. myself). Bunch of high school girls that have nothing better to do than to bad mouth others girls. Garbage establishment. Will never return. read more

I really wanted to love this place. I got a gift card so I went for a pedicure and while the polish lasted a long time which was great, I wanted a really good a scrub/cleaning and she didn't really do that even though I asked her to. I have seen their nail art manicures though and they're amazing. I just wasn't really satisfied with my service. I'm glad I had a gift card and I wasn't paying for it lol read more

I stopped in this place while visiting town and it was great! Fun decor, friendly staff, good selection of polishes. It seemed like the girl working on me was new, but she had lots of help and check-ins from the more accomplished staff, and they were all quite knowledgable. Will go back next time I'm visiting for sure. read more

Where do I even start, my nail tech was really nice I always went to her however there is a supremely rude receptionist that doesn't seem to understand her job. I usually pay the same price for what I get done sometimes pay a little bit more if they increases the prices by a dollar or 2 however when I got my nails done today and got exactly what I always get done I was charged an extra $11 and was told by one of the managers that the receptionist was charging customers the wrong prices which is not true I did dip take off from them which is $6 and dip application which is $29.. this time I paid $11 extra and was told that the dip application is $29 plus another $11 note I did not add shellac or anything else just did dip like I always do. I think its very rude to try to pull that on me and make me make extra I won't be going back again for sure .. also, good luck having them fix your nails if one breaks. I am very disappointed read more