They greet you as you walk in- and offering to assist you find what you are looking for. I knew…read morewhere I needed to look for food that my dog would eat. Both times I was helped with caring and a smile. I always find what I need and always leave with more!

Love ordering from Pet Supplies Plus! Easy to order, always get quick delivery. Order process is…read moresimple and I'm not waiting days for delivery from the "A" place.

Always do an amazing job with our dogs. They are gentle and caring with your pet ! People Friendly…read moretoo ! :)

I was looking for a little finch and they were so kind and order one for me…read more Thank you so very much Just for pet for doing that for me the bird is beautiful and doing so good with my other birds.

This is probably the place to go to actually support the ethical pet buisness. Instead of pet smart…read moreor petco go meet the friendly staff here who take on 100's of rescues and actually care for the animals they show. Simpily compare the living standards of the animals in the store to the barebones conditions of big box stores and its no contest. Not to mention, but the prices are fair or in most cases better then competitors. Their selection varies a bit from time to time, but I have no doubt if you inquired they could find you your dream pet. Note. The mostly have in house reptiles for sale instead of cats/dogs.

New to the area about 6mos ago. Only come here for big bags of Oxbow hay (and bunny things) which I…read morecan't seem to find anywhere else or for cheaper in this state. LOL. I drive a good 30-45mins for this place. It's a peaceful drive too so I don't mind at all. Tony is chill a guy and always working when I come to the shop. Thanks for the service. Here are their COVID hours since I seem to always come based on the times listed by GPS/Maps on my phone and it's closed...

Very unprofessional people , gave me the wrong information about my dog, first they said it would…read moretake 3 hours to groom, I went back in 2 hours, then they said it would be 3 hours total. Very poor knowledge of knowing what they should do.

Almost everything you could want or need for your pet. Just usually not enough cashiers to check…read morepeople out. Minus 1 star Decent location that is oftentimes busy for which one cashier is not enough. Grooming section always appears busy, so they must be doing a good job in there. Dog obedience classes seem to be full as well, so it seems like this store has most it mostly together. Email coupons and specials are what really get me to go here, but sometimes saving a buck or two doesn't matter if you need litter or food right away. Otherwise there is a huge variety of pet supplies for nearly any domesticated pet. They also have an adoption center and I like to see the kitties once in a while, just to see how cute they are. Convenient location and good prices are the main reasons I shop here.

Employees attitude was horrible the day i was in there. They didn't know where anything was, and…read moregot angry with customers for asking about things. The lines were long for one cashier then finally another one showed up and she had a cold and was wiping her nose the whole time she was handling the products I was buying. I asked about her having a cold and handling customers and she got angry with me. Was a bad experience.

Well organized store and plenty' of stock. No idea why a store that was busy would only have one…read morecashier. I tried to signup for a rewards card when I arrived at register and cashier said we will do this after purchase. Well since I didn't have a rewards card, the purchase was not added to the program. She advised I would need to contact the rewards department to get them added. What a mess. Additionally, the cashier put is the wrong phone number I gave hero when I went to petsmart, they couldn't find my rewards. Finally found out the number was wrong,, and amazing,, the first purchase is still not there.

I might have the pickiest cat in the world. The staff is wonderful will recommends. They are…read morepositive and welcoming and have helped me find an option that works for my picky cat.

I remember long ago when this location was at the Hoover Plaza. I recall one of the employees (a…read moreCaucasian female) watching an Asian family and accused one of the kids of stealing an item. They had to show where the items were placed to prove they hadn't stolen anything. Then they were asked to leave. I haven't returned since.

The owners are very helpful & knowledgeable about the products they carry & have a wealth of…read moreknowledge they are always willing to share. All the products they sell are exceptional as well as their customer service. Spoodles & I love this place.

Benny's PET DEPOT offers something that is invaluable to dog owners: Kindness & Trust. They are…read morealso excellent groomers & bathers. Our little Scottie is not easily impressed with baths and Benny's does not change his opinion. BUT, a Benny's visit is NOT traumatic for the little guy. And, he cleans up well. :-)) If washing your pet....or, trimming their hair or nails....Benny's will treat you well.

They put down my baby girl Callie, 18 years young but she had lost more than half her weight and…read morehad trouble getting around. They were a great comfort at a difficult time for us.

Don't know where to start but what a wonderful company. We had to have our cat euthanized this week…read moreand this was the 3rd pet we used them for. They make the whole experience as good as it can be under the circumstances. The pet doesn't even know what happened. No stress taking them to the vet and much easier on the family as well. No crying in front of a bunch of strangers. Mary was who came (for the second time we used them) and she is so caring and compassionate. They are more expensive than a vet but worth every penny. If I could get them 100 stars I would.

I reached out to Peaceful Pet Passage last week when my 12 year old lab rapidly declined. They were…read morekind and compassionate and I was able to schedule a time for Dr. Mary to come out and help him pass peacefully. The logistics were a bit odd because I live out of state (but was coming back to ensure I was there) and we were having him euthanized at my parents' home. Dr. Mary came out, explained the process, was patient and gave me all the time I needed. It was far more peaceful than I expected, and both she and the gentleman who did the transport were immensely kind and gentle with my sweet boy. I have nothing but great things to say about the service and compassion given by Peaceful Pet Passage. I feel lucky to have found folks who helped me give Brody this last kindness.

Compassionate and very accommodating service. My family could not have asked for more.read more

I was contacted by management from the store about the experience we had. She listened to my…read morecomplaint and was sympathetic also understood the situation. Gave us a full refund on the grooming which was a total surprise to us. If not for her I would have never stepped foot in that store again, nor would I be giving a 5 star. Thank you and because of what she did, I will continue to get my supplies there. Now that is how you treat your loyal customers.

I was shopping in the store and kept hearing the groomer yelling at the dog. Perhaps if she had a…read morebetter attitude the dog would as well.