They greet you as you walk in- and offering to assist you find what you are looking for. I knew…read morewhere I needed to look for food that my dog would eat. Both times I was helped with caring and a smile. I always find what I need and always leave with more!

Love ordering from Pet Supplies Plus! Easy to order, always get quick delivery. Order process is…read moresimple and I'm not waiting days for delivery from the "A" place.

Always do an amazing job with our dogs. They are gentle and caring with your pet ! People Friendly…read moretoo ! :)

I was looking for a little finch and they were so kind and order one for me…read more Thank you so very much Just for pet for doing that for me the bird is beautiful and doing so good with my other birds.

New to the area about 6mos ago. Only come here for big bags of Oxbow hay (and bunny things) which I…read morecan't seem to find anywhere else or for cheaper in this state. LOL. I drive a good 30-45mins for this place. It's a peaceful drive too so I don't mind at all. Tony is chill a guy and always working when I come to the shop. Thanks for the service. Here are their COVID hours since I seem to always come based on the times listed by GPS/Maps on my phone and it's closed...

5/30/26 I thought from the outside it had great potential…read more It looked nice. Inside is a little disappointing. A good number of the fish tanks were dirty looking with algae. I bought worms and when I got home and wanted to feed my bearded dragon some, a good amount of the worms were dead.

Very unprofessional people , gave me the wrong information about my dog, first they said it would…read moretake 3 hours to groom, I went back in 2 hours, then they said it would be 3 hours total. Very poor knowledge of knowing what they should do.

Almost everything you could want or need for your pet. Just usually not enough cashiers to check…read morepeople out. Minus 1 star Decent location that is oftentimes busy for which one cashier is not enough. Grooming section always appears busy, so they must be doing a good job in there. Dog obedience classes seem to be full as well, so it seems like this store has most it mostly together. Email coupons and specials are what really get me to go here, but sometimes saving a buck or two doesn't matter if you need litter or food right away. Otherwise there is a huge variety of pet supplies for nearly any domesticated pet. They also have an adoption center and I like to see the kitties once in a while, just to see how cute they are. Convenient location and good prices are the main reasons I shop here.

The PetSmart chain is usually pretty consistent and this location is no exception. It is clean and…read morewell organized. The staff is very helpful and always willing to help you find what you are looking for. I have seen the same employees for several years so it must be a pretty good place to work! I have 2 dogs, 2 cats and 2 chinchillas and buy food, housing, beds, toys, etc from here when I don't have time to buy online. PetSmart almost always has what I am looking for but the prices are a bit higher than what you can pay on Amazon except for food and cat litter. When the brand of dog food I buy goes on sale, which is frequently, I stock up because i can't get it cheaper anywhere else. I have taken my dogs to the grooming salon and I have been pretty happy with the results. I have never had a bad experience but I do notice that different groomers seem to do a better job than others. Either way paying $30 to get my 75 pound lab bathed, brushed, nails trimmed and smelling great is worth it! They do base the price on the breed of the dog and make sure you have a copy of the pet's rabies certificate. Having the rabies vaccines information on file is standard protocol for any groomer. Yes, I would recommend PetSmart for dog and cat owners. I haven't had enough experience to comment on the fish, birds, reptiles or other small animals they sell.

Their prices for one thing. They charge more than any other groomer in the area. $60 bath and…read moreclipped. Then the Friday before July 4th, they charged me an extra $6 for a holiday weekend fee. That is not stated when you schedule online or no sign in the store. They said this applies to ALL weekends as well. That Sunday after this visit, my dog stopped eating, was hiding, and scratching under her armpit. I looked under her armpit on Monday. It was oozing a clear smelly liquid, it was red and smelled weird. Tuesday, I took her to the vet. She had a nasty cut under her armpit and on the inside of the ear. They are infected. She has two oral medications and two topical. The vet said it was most likely the groomer but, of course, couldn't guarantee that. The bill was $250. I called the grooming department yesterday. They said to call back today for the store msnager. So I did. She said I could file an incident report through the company but they would have to contact the vet. I told them, never mind, I won't be back.

I might have the pickiest cat in the world. The staff is wonderful will recommends. They are…read morepositive and welcoming and have helped me find an option that works for my picky cat.

I remember long ago when this location was at the Hoover Plaza. I recall one of the employees (a…read moreCaucasian female) watching an Asian family and accused one of the kids of stealing an item. They had to show where the items were placed to prove they hadn't stolen anything. Then they were asked to leave. I haven't returned since.

The owners have been amazing and provided lots of help and knowledge for me. They go out of their…read moreway to help with the best care for my dogs. My last rescue wouldn't eat and they gave me a lot of different samples to try until we found the food he likes best. I can't express enough how much I appreciate the friendly, knowledgeable service.

The owners are very helpful & knowledgeable about the products they carry & have a wealth of…read moreknowledge they are always willing to share. All the products they sell are exceptional as well as their customer service. Spoodles & I love this place.

They put down my baby girl Callie, 18 years young but she had lost more than half her weight and…read morehad trouble getting around. They were a great comfort at a difficult time for us.

Don't know where to start but what a wonderful company. We had to have our cat euthanized this week…read moreand this was the 3rd pet we used them for. They make the whole experience as good as it can be under the circumstances. The pet doesn't even know what happened. No stress taking them to the vet and much easier on the family as well. No crying in front of a bunch of strangers. Mary was who came (for the second time we used them) and she is so caring and compassionate. They are more expensive than a vet but worth every penny. If I could get them 100 stars I would.

I cannot recommend this service enough. From the time I made the difficult decision and made an…read moreappointment until the day their amazing vet arrived, I knew I had made the right choice. As heartbreaking as this was, I experienced a level of compassion that was just amazing. I received a call the day before to make sure I didn't have any questions and Dr Mike showed up right on time. There was no rush and he allowed plenty of time to talk about my beautiful boy and shared such kind words. When the time comes for you to make this hard choice, this is the place to contact.

I reached out to Peaceful Pet Passage last week when my 12 year old lab rapidly declined. They were…read morekind and compassionate and I was able to schedule a time for Dr. Mary to come out and help him pass peacefully. The logistics were a bit odd because I live out of state (but was coming back to ensure I was there) and we were having him euthanized at my parents' home. Dr. Mary came out, explained the process, was patient and gave me all the time I needed. It was far more peaceful than I expected, and both she and the gentleman who did the transport were immensely kind and gentle with my sweet boy. I have nothing but great things to say about the service and compassion given by Peaceful Pet Passage. I feel lucky to have found folks who helped me give Brody this last kindness.

Took out two cats for nails cut! Girl was wonderful and very reasonable! Will take them again!read more

I was shopping in the store and kept hearing the groomer yelling at the dog. Perhaps if she had a…read morebetter attitude the dog would as well.