Stockbridge, GA office: Newbie parent of daughter with first-time braces. Beginning process for…read moretop set went smoothly. Bottom set put on today, and 1 brace broke 2 1/2 hours later. I appreciate the fact that they accommodated her and fixed it at the end of the day. One suggestion - a simple apology and explanation go a long way. Hats off to Lyn (the orthodontic hygienist) who explained everything to me - and my daughter wasn't even her patient! Pillow bracket was needed.

I was left standing outside in the hot sun for over 5 mins. No one was manning the front desk or…read moreoffice area. I knocked a couple of times with no response. I could see a room full of people working on patients. Someone in a uniform working on a patient raised their hand to acknowledge hearing ther knocking but never came to the door or made eye contact... just left me waiting and standing outside the door without a word. Then someone came to the door without saying hello or apologizing for ther wait, asked me if I had an appt. Without another word she said she would 'be back' ..took a child outside to her mother then walked by me without a word. She never returned. I left. I will never, ever return. I am appalled at how poorly I was treated. Then I when I called to soak to someone about my experience I was left on hold for over 15 mins until I hung up. This type of customer service is NOT customer service.. it is neither professional nor neighborly. It is down right RUDE!! NO business should operate this during a pandemic or any other time. This is a time when we should be kinder and show human compassion for others. This FAMILY orthodontics is not family oriented at all!

They never answer the phone. So you can never make an appointment or ask a question. Regular…read moredentistry or ortho, they both suck. The dentists are nice and do good work, but the staff are lacking. Orthodontics tried to overcharge me twice!! Had to cancel the services prematurely because they wanted more money than what was agreed upon in the treatment plan.

I truly wish I could give zero stars. This is the slowest, rudest, bunch of non professionals I…read morehave ever encountered. They rarely answer the phone and when they do, they seem annoyed that you called. I will never spend a single dime with them ever. Save yourselves the headaches and spend your money elsewhere.

I had a great experience at this location the front desk lady was so sweet I loved my experience…read more I am switching my home office to this location I would recommend this office to anyone that needs braces.

Went in there at 1:58 and to ask the front desk if they were hiring and the light skin lady sitting…read morebesides the brown skin lady had the NASTYS ATTITUDE and cut me off and abruptly told me no they were not hiring and continued carrying on her conversation. I could imagine how she behaves to patients she interacts with!

Billing department doesn't follow up and office manager doesn't respond to calls. Office is very…read morenice and everyone was pleasant in the beginning. Once it was issues with insurance noone can answer any questions or the manager isn't available. Just terrible

I absolutely love this facility and the staff is remarkable. I never have to wait long and my…read moreresults of my teeth are amazing. I highly recommend this location and National Orthodontics as a whole. Trust me you won't be disappointed and they're very professional. Ms. Fransoir Anderson

My sister told me about this office so I ended up making an appt. on a Sat which was a plus for me…read more I was shock how affordable my son braces were. The staff was great! I am real big on CUSTOMER SERVICE and theirs were awesome. I was glad the consult was free because I was able to start on the same day, that really made my son happy. If I could give more stars I would, but overall a great experience!!!!!

If I could give zero stars, I would. I have been sent the wrong X-rays for twice. They do not…read moreanswer the phone even though they don't close until 5:30. I called at 5:00. The operator even called and they didn't answer. Three days to get X-rays is ridiculous. I won't be returning.

I had a very poor experience during my visit to Mint Dentistry in Morrow. I ended up waiting over…read more50 minutes past my appointment time, which was really frustrating and unprofessional. The staff didn't give clear updates or show much urgency about the delay. I expected a smoother and more organized experience, especially from a place that advertises luxury service. Unfortunately, this visit did not meet those expectations at all.

This Dentist office is a Rip-off BEWARE... I went to this office after there staff Lied and stated…read morethat the were in Network with my insurance. After signing a contract and making a $500.00 deposit towards Braces for my son . The next day I called my insurance and they told Me They Lied they were outta network. I immediately contacted the Dentist office and canceled. And they refused to return the money they made excuses after Lisa clearly told me FREE CONSULTATIONS and that they would refund me my money ... what the payment was for was clear it states in the contract it said it was a down payment for braces. Which I never got from this office. so they keep my money didn't provide a service and then claimed it was for pictures..STAY AWAY of my experience. MY Experience was Horrible.. run

From the owner: Dr. Liliana Mejia is a highly experienced orthodontist with a dental degree from Colombia and…read moreadvanced orthodontic training from Emory University in Atlanta. She has been serving the Henry County and Eagle's Landing community since 1992, making her one of the area's pioneering orthodontists. With a private practice dating back to 1987, Dr. Mejia is dedicated to providing the latest, most effective orthodontic treatments using cutting-edge technology. She is an active member of several professional organizations, including the American Association of Orthodontists and the World Federation of Orthodontists. A proud local resident, Dr. Mejia supports numerous charities, schools, and sports activities in Henry County and nearby communities. Outside of her practice, she enjoys spending time with her husband and their dogs, hiking, biking, and creating beautiful smiles for her patients.

Smh the service here is terrible the phone etiquette is bad sad to say the office manager - Marissa…read moreis very rude on the phone and would not let me get out my concerns about the policy. I don't understand why this is happening when i have been using them for years now it's time to get my braces off and they are overcharging everything and now showing their true colors. Rude

absolute shit waiting bad fragile retainers overpricing easy processes make you wait for anything.read more

Super friendly staff. Throughout the entire exam, the hygienist and dentist explained what they…read morewere doing and why. They seemed to care about educating the patient and provided full dental/health of the patient. After the exam, a treatment plan was given and each line item was explained. I also liked that it didn't seem like it was a money/insurance grab. The staff let me know all of my options financially (not just the most expensive).

Dr. Gillespie's team of young professionals offers the rare dental spa in south metro-area. What…read moresets her apart from the rest? The high-tech equipment and insistence that even for healthy cleanings Dr. Gillespie sets eyes on your teeth at least every two visits. Excited about professionalism and excellent service on the Southside of Atlanta.

Everything was great except the wait time. They were very kind and gentle with my 5 year-old…read more However, we waited over an hour in the dental waiting room after a brief wait in the front office. Our appointment was at 2:30. I had to get my child out of school early because you can't be late. We waited about 30 minutes for the dental hygienist who was very sweet, named Barbara. She took time to let my son look at her tools before using them, she even offer a choice of flavored for the toothpaste. Another, thirty minutes before we saw the the Dr., who was very nice and very professional, but we were kept waiting too long in an empty room. We read all of the books I brought with us multiple times. My child was tired and hungry by the time he was seen. I don't blame the service providers, as much as The scheduling , but it would have been much better to just make an appointment for 3 or 3:30pm if we when we didn't leave the office until after 4:30pm. I requested a private room, but I expected to be seen promptly. We will return, because it was very clean and organized. The doctors and staff were all very good with children.

Safety concerns for sharps container on ground that was easily accessible to a child especially…read morewith it being a pediatric facility not to mention all the exposed electrical outlet. As far as the car staff and doctors are nice but the safety of my child comes first and was lucky when he grabbed a needle out of the sharps container he didn't get poked.