When I moved to Ames I needed a new dentistry to get my annual cleaning done. A couple of my…read morecoworkers highly recommended Pollard Dentistry. I went on their website to ask if they accepted my insurance and they got back with me right away to set up an appointment. Dr Pollard and his staff are all so friendly and informative. After lockdown restrictions lifted, the whole staff wore face masks and followed a thorough procedure to make sure everyone coming in was healthy and felt safe. If you're new Ames/ISU resident looking for a place to get a checkup/cleaning, I recommend Pollard.

Great friendly staff and lovely dentistry work. They did great work for both myself and my child…read more Family definitely belongs in the name.

Price: I was referred by my dentist for a root canal after having intense pain in a tooth for a…read moreweek. When I went I knew exactly what tooth needed work, I was asked to make a payment up front before they billed my insurance. I just got a bill in the mail (almost three months after the date of service). I'm almost offended by this bill. The root canal in itself is a huge expense, add in the x-rays and we're already well over a grand. There is an extra $104 oral evaluation charge and random "service charges" added on that date several months after treatment. The examination charge would have seemed fine other than that I had maybe a 2 minute discussion where Dr. Schaeffer checked to make sure I did have the correct tooth, and then very quickly there were needles in my mouth and my treatment started. Care: I am a busy person. I work full time and was told by my dentist that she was "fast," so I was already appreciating that. I'm not a scared dental patient. I have had some work done before, but I honestly was so anxious and on edge during the treatment. I was actually in and out in less than 40 minutes with completely paperwork and paying. Her work was so fast and aggressive and she began working immediately after shooting me up with the numbing agent. It was a very uncomfortable experience. I have never felt like so much like a dollar sign than a patient. The good news is she seemed to do good work and I had no issues since then. I'm just not thankful for this obscene bill right before Christmas.

My dentist made a referral here and pretty much said they were the best - he was right…read more Two business days before my appointment, I was given a call with confirmation of the time, what to bring, and the amount that was due the day of the appointment. I showed up, filled out paperwork on the fancy tablet and e-pen they gave me, and I was briefed on my root canal. The procedure was pretty much painless and Dr. Schaeffer is great at what she does. I highly recommend them.

My husband and I have been going here for about 10 years and we always vote for them for the best…read moredentist and clinic. We have had problems with my husband's dental care here. Dr Hampton pulled one of his teeth and left a section of root in his gum causing infection and pain until the root finally worked it's way out of the gum. In the mean time, Dr Hampton prescribed several antibiotics that really messed up Larry's digestive system so he still has chronic diarrhea. I generally just go for cleaning every 6 months and although I have some problems I'm hesitant to share and get the care I need. The hygienist doesn't clean the front of my teeth at all. Apparently I am troublesome and in need of punishment for my very existence. I guess we need a new dentist.

I have an unusual, but not contagious mouth condition. After having a biopsy at Mayo it was…read moredetermined that it could possibly be from materials used in dental work. The one listed was gold. I have a gold crown. After my biopsy, my pain was unbearable. If anyone has had a toothache, they understand the pain can make one crazy. I called Northgrand dental to see if they would remove the gold crown, fill any cavities and put a temporary crown on my tooth. I didn'T want to make future plans at this time. While the receptionist was polite, her concern was getting paid and the next step, and the next step and the next step. I just wanted this crown removed to see if the pain would stop, I was thinking I would make future plans after I had this done. Possibly remove other crowns and have them replaced. I just wanted to take things one step at a time. She decided to put me on hold to speak to the dentist. No one ever came back on the phone. I hung up, waited a few minutes and called back. it went to voicemail.That was my one and only experience with Northgrand Dental.

I don't know if I ever want to come back. They never quote me unless it's an afterthought or I…read moreinsist. They made it seem like I didn't owe anything and that insurance covered everything. Well, that wasn't the case at all. I was walking out on my second appointment (out of three that I needed for a mouth guard). As I checked out, the receptionist informed me that I owed around $200 for my last two appointments, one being from when I was in high school and wasn't even paying my own dental bills. No one quoted me anything at those appointments. Wouldn't that send the message that I don't owe anything because of my insurance? I sat and cried in my car afterwards because I'm a college student and don't have extra to spend. I called to ask about it before my third appointment because I have not been quoted anything for my mouth guard at this point. The people in the office couldn't tell me what my bill was because there is only one person that can do that and they weren't in. Upon finally getting my mouth guard, I now owe around $500 and again, was not told how much it would cost in advance. Isn't that important to tell a patient before getting something done? I'm disappointed because they have always been great as a dental office. But, now I almost feel cheated for the lack of communication about what appointments and procedures cost and what will and won't come out of my insurance.

They give you a new patient gift bag and are genuinely nice people although, they seem…read moreinexperienced at times. I went in to get a filling drilled out and a new one put in and I was numbed 3 separate occasions throughout the service. They couldn't figure out why I could still feel everything so they told me they were almost done and I had to push through. I can honestly say I am scared to go back to any dentist at this point. My jaw and nerves were shot for more than a week from just a routine filling. After the fact when the bill came it was way over what we discussed and they admit that the bill they sent was wrong. Won't go back.

I was referred to Dr. Erickson a few weeks ago due to a root canal that was too complicated for my…read moreregular dentist. No fault to the dentist, I just have longer roots than the average human apparently. First of all, he was able to see me the same day. My past experiences with being referred to endodontist usually meant waiting another week or more before I could be seen. Dr Erickson and his team were able to get me numb enough to finish the root canal. I didn't feel any pain and they even gave me a blanket and some apple juice because I was cold and shaking from the additional numbing they did. Afterwards they provided after hours number in case I had any issues. I was able to text him and he would always respond promptly and put up with my constant worries and questions. Unfortunately I did have to go back and have an apicoectomy on the same tooth. Due to the complications from the initial root canal and my lovely long root! Now I've had countless work done on my mouth but this procedure scared me to death. The team there were very patient with me and put me at ease. I'm recovering from it now and so far everything is going good. It's definitely reassuring to know if I do have anymore problems that he will be there. I wish he was an oral surgeon. I'd go to him in a heartbeat to have implants done. If I ever do need anymore endodontic treatment, he is the only endodontist I'll go to as well as if any of my family will require it.

From the owner: Thank you for your interest in Erickson Endodontics, PC. Dr. Erickson is a specialist member of the…read moreAmerican Association of Endodontists and the American Dental Association. He is board certified holding a Diplomate status certified by the American Association of Endodontists. We look forward to being of service to you. Dr. Erickson, along with his experienced endodontic staff, pride themselves in providing the highest standard of professional care in a friendly, comfortable environment.By referring you to our office, your general dentist has shown their concern that you receive the finest endodontic care possible. Our goal is to provide unsurpassed quality in a compassionate environment of professionalism and clinical excellence. We hope to exceed your expectations.

I was referred to Dr Chan by my dentist. I was a little concerned when I looked at his plaque on…read morethe wall graduating from a school other than the University of Iowa, my alma mater. But he turned out to be this cute little funny doctor. He overexplains everything. Tells you everything he's doing every step of the way and sings to you. I was finagling appointments between the endodontist and dentist office. The dentist numbed me up for the endodontist office because my procedure at the dentist office made me slightly late for Dr. Chan. Dr. Chan was still overly concerned to make sure that I wouldn't experience any pain. This is an endodontist that thoroughly checks, rechecks, and rechecks again his work. It's too bad that I'm his first reviewer, but if it makes you feel any better I am an RN who has worked in over 60 hospitals across the USA. I know the good from the bad doctors. He must be a great endodontist anyway because he gave up a life in NYC to serve the people of the DMI, right?

From the owner: Procedures:Root Canal TherapyEndodontic RetreatmentApicoectomyCracked TeethTraumatic InjuriesDr…read more Andrew W. Chan was born and raised in New York City, NY. He earned his Bachelor of Arts in Economics from New York University in 1991. From there he worked as a Research Associate/Fund Accountant in a capital management firm in New York City. In 1994, Dr. Chan attended Columbia University, College of Dental Medicine and graduated in 1998 with his Doctor of Dental Surgery. He then completed a one year General Practice Residency at Long Island Jewish Medical Center in New Hyde Park, NY. He then went on and completed his two year Endodontic Residency at Temple University in Philadelphia, PA in 2001. Afterwards he then joined a group practice in Jenkintown, PA practicing until March 2003 when he moved to Iowa and opened his own practice, Central Iowa Endodontics in Des Moines and Marshalltown, IA.

The dental office is accessible since they do have an elevator…read more We have been going to this office for a number of years. We previously saw Dr. Spragg who has retired. My husband sees Dr. Squires and I see Dr. Bohr. We always ask for Emily as our dental hygienist and have been very pleased with the care we receive at Southridge Dental. The staff is always friendly and very professional.

Wonderful staff, building and location. They explained everything and they are so kind and nice!read more

Very professional. Dental technician/assistant was very kind and talked to me calmly to help me…read morerelax. as I was very nervous about having my phone tooth pulled. The doctor was very friendly and it was all over with relatively painlessly and quickly. I will be returning for future cleanings etc. Would highly recommend.

I've been a patient at Lakeside Dental for roughly 3 or 4 years now and have nothing but the best…read moreto say! The staff is amazing, friendly and very accommodating. I've been through routine cleanings and have been very happy with all of the hygienists as well as Dr. Jason Brown. I have also completed the invisalign program while a patient with Lakeside Dental and am extremely happy with my results. For me, the program took about 2 years to complete and Dr. Brown made sure all of the concerns about my teeth were addressed and corrected. He was very diligent and knowledgeable in this area. I was very impressed with the technology available with the invisalign impressions. Here, rather than the old school dental impressions, they used the iTero instrument that takes real-time 3D images of your teeth. I was in the office today for a routine cleaning and met Dr. Jones, who seems very knowledgeable and friendly. Thank you all for everything you do to give me a beautiful smile!

I got Botox done today for my TMJ and headaches and i had an amazing experience!!! Thank you do muchread more