HORRIBLE! We made an appt for 12. Arrived 1/2 hour early. Waited 3 HOURS & DID NOT SEE A DOCTOR…read more Why allow for appts when only 1 Dr. is on staff (DR. Chuck?). NO COMMUNICATION. We asked for our money back. This facility has terrible customer service & disrespect for the sick.

Had a appointment for 12:45 pm, arrived on time, their was NO seats at all, the young lady said…read moretake a seat, we mention their was no seats, said we had a appointment, she said their was alot of walkins, she said again take a seat, we said again their is no seats, she never replyed. Ask how long said, could be 2-3 hours, we said we had a appointment ,said does not matter, ask why make a appointment, did not answer me, WE WALK OUT, NEVER AGAIN, APPOINTMENT IS A SCAM WITH CARE SPOT,VERO BEACH,FL

I waited approximately 5 months for my appointment with Dr. Kelly at Vero Family Medicine. It was…read morewell worth the wait. She & her staff are very friendly, open & helpful. I did not feel rushed or hurried at anytime. This practice runs with some great team work & communication. Dr. Kelly & her staff are a great find. Please keep up the great work.

I started to see Dr. Garcia Rodriguez last April. I have been struggling with weight loss for the…read morelast decade trying everything, but ultimately gaining back the weight. Dr. Garcia's approach is more holistic. It's not about losing weight but finding a healthy weight and lifestyle. She prescribed me Zepbound and within two months reduced the amount as she wanted slower progress. She wanted me to focus on weight training, exercise and changing my eating habits. After some research I found that many who use GLP-1 medication lose weight too quickly and get what is known as Ozempic Face or lose a lot of muscle because they aren't providing the nutrition their body needs. They may be thinner, but they don't look healthy, Dr. Garcia had me focus on my protein intake rather than calories which made it easier for me to choose better meals and snacks. I am happy to say I lost the desired weight by the end of four months and am actually now focused on NOT losing more weight, but rather finding a sustainable exercise routine and focusing on being healthy rather than skinny. I will stay on Zepbound for several months as I learn to keep out the food noise and make exercising a habit rather than a chore. I strongly recommend Dr. Garcia Rodriquez to anyone who is looking for a long-term weight loss solution. It's more than just numbers on a scale and she taught me that over the last 10 months.

Dr. Greta Rodriguez Garcia is pleasant and very interested in helping you reach your goal of a…read morehealthy weight . Which improves your general health through this weight loss. It is nice to find a doctor that actually listens to you. She offers reasonable advice and gives you obtainable goals. She suggests ways to increase your protein intake. This is not a race or a fad diet to lose the pounds but rather she gives you a healthy and helpful route to take. It might take a bit longer but it works much better as the weight stays off. I am down over seventy pounds with Dr Garcia's help. She has a lovely office with a pleasant young lady who is sweet and very helpful at her reception desk. Obviously I am very happy with my journey with Dr. Garcia.

Terrible care of my 86 year old mother She's…read moreextraordinarily healthy, but when she does have concerns, she's dismissed with no quality of care. When she has a question or needs a prescription renewed, they never return her calls or communicate with the pharmacy to fix the problem. Now the office is going to high end VIP service of 3,000 a year. Are you kidding me? They can't even coordinate low care service! it's a joke.

Love Dr. Cocks, he has been our family doctor for years. He listens and is knowledgeable and is a…read moregood man.

I would never recommend anyone to see any of the doctors at this office. There are four doctors…read moresharing a small office, paper files to the ceiling, the office workers are all crammed into a tiny office. Everything is handwritten and too many mistakes are made. There are two Dr. Grays, a father and son which adds to the confusion. I had seen Dr. Gray, the father, a few times. He should be retired by now. No confidence in his ability to diagnose anything serious, after he had no idea what a wart looked like! The practice sees too many patients. Never can get through or have a call returned at all! Or a week later! The visit when they gave me a year-old order they pulled out of a drawer for blood work under someone else's name really cemented my opinion.

From the owner: Specializing in: - Physicians & Surgeons, Family Medicine &…read moreGeneral Practice - Physicians & Surgeons

Dr. Lewis is an excellent physician who has great interest in and compassion for his patients. He…read moreresponds promptly to communications and always takes time to hear your complaints. Equally important he is a very skilled diagnostician.

Ever since this practice was acquired by Cleveland clinic they abuse the doctors and they quit…read more Then you have to pick a different doctor and they refuse to renew your prescriptions unless you see them specifically even if you were just there with the doctor who quit. Dr. Toor just did this to me. I'm done with the entire lousy hospital and now refuse to use any of their services or clinics - even though I have to pay for it on my property taxes. The county should get a different hospital company.

Just terrible medical care and incompetence. In May, I saw Dr. Rosen for the first visit who did…read morenot impress me, he seemed uninterested and gave me no feedback regarding my health when I asked questions. Waste of time seeing him. However, he was going to do a referral to another doctor in the office, Dr Grettel Rodriguez Garcia. Never heard back from anyone. Now it is November, SIX months later!! and I get a call from them wanting to schedule me with Dr. Rodriguez!! When I questioned why they are first calling me now, 6 months later, she said that I "fell through the cracks" Unbelievable! Do not recommend anyone to see any of the doctors this office.

* RACIAL PROFILING* My father was a patient of Dr. Lobo ~5-6 years ago. He went in to register…read moreagain as a new patient as his current doctor is retiring. The first thing the woman at the front desk said to him was, "you need to check in next door" (the walk in clinic). A few associates behind her just smiled and laughed. This was before my dad even said what he was there for. He continued to explain his reasoning for being there and they proceeded to say "Dr. lobo is no longer seeing new patients and is also retiring". However on their website it clearly states that the practice is welcoming new patients. My father also tried to reach the practice to speak to a manager following this incident and no one answered. Based off of previous reviews I've seen from their front desk I am very surprised this practice has not done anything to improve their customer service.

They have too many patients to provide quality care for each patient. Their staff at the front are…read morequite unprofessional and short tempered. They respond rudely to questions or to patient issues. They have been heard in the waiting room talking rudely to people over the phone and then talking negatively about it to their coworkers after. Their doctors are on vacations quite a lot which pushes back needed appointments.