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Craven James M, MD

5.0 (1 review)

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8 years ago

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Mirante Joseph P, MD

Mirante Joseph P, MD

(3 reviews)

My appointment was canceled by the office and I was informed by a letter in the mail a month and a…read morehalf before the appointment. I did not receive the letter because I was traveling. After the letter was sent, I received multiple emails and text messages confirming the appointment. Just to be sure, I called the office in the morning of the appointment day and I was told the appointment had been canceled. I spoke to an extremely cold and uncaring representative. Later on that day, my credit card was charged a no-show fee. I called back and spoke to the same cold and uncaring representative. She didn't help. The no-show charge went through and I needed to dispute it with my credit card company. I called and asked to speak to the office manager. A message was left and I never received a phone call. I called the office back two more times over the next 10 days and spoke to the same cold and uncaring representative, reminding her that I was waiting for a call from the office manager. It is now almost a month later and that call has still not come.

Both I and my son have been to this location for issues. Both of us have received excellent care…read morefrom the very beginning. The phone person making appointments was able to get us in within a reasonable time for a specialist. Dr. Mirante saw us on our individual appointments and explained what was being done and the procedures were quick and easy. Great place and the only ENT I will go to.

Jeffrey J Lehman, MD - Dr. Jeffrey J. Lehman

Jeffrey J Lehman, MD

(1 review)

Am I seriously the first person to review Dr. Lehman on Yelp? Well, good ... because I think he…read moreand his staff are terrific so I'm happy to go first. I visited his office on Michigan St. recently (7/3/17) for issues with my vocal stamina as well as recurring headaches. When I arrived, I had come unprepared as I had left information they had requested at home. (Derp.) The wonderful lady at the front desk was very polite with me and made phone calls to gather the information. I can only imagine how annoying people like myself must be when they forget EVERYTHING, however, she never blinked and eye and I was back to see Dr. Lehman in no time. The nurse who assisted with Dr. Lehman was extremely nice as was the doctor. I felt like they both listened to my issues and asked detailed questions. I was also very impressed with the questions about my recurring headaches. I have spoken with two other doctors prior who brushed these weekly episodes off as allergies/sinus issues. Luckily, Dr. Lehman ordered a CT scan of the area the headaches keep affecting so we can see what is going on inside this head of mine. Someone took me seriously! Thank you! Seriously, thank YOU. As with the vocal issues, I was sent to see a vocal therapist in the building during the same appointment who did a scope and found my problem which is a polyp. Again, wow! One appointment and I know why my voice is strained. I love it! He even showed me a few techniques to utilize in order to help this issue as it heals. I have a couple of follow up appointments with Dr. Lehman and his staff in the coming months and I'm happy to go. Yes, HAPPY to go. I felt respected and validated with my concerns with the first visit. I wish all doctors treated their patients so well. I feel like one of the "lucky ones!"

Craven James M, MD - earnosethroat - Updated May 2026

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