What an amazing spot! The character of this building and history alone is next level. Also…read moresurprisingly affordable for such a nice venue (approx $20 for three courses). This was my first time here and we went for a birthday celebration. The service was interesting but not bad just different from a normal service. The drinks came quick but refills came only when the food arrived and then once more before dessert. Which is different than the usual when the glass is empty it is noticed and addressed. We asked for recommendations to which we received the generic well everything is my favorite though we were hoping for some more stand out options the menu will offer. With that said we all got something different and we did indeed all love it...so they may be on to something. I got the chicken Marsala, my husband had the chicken Alfredo, my mother got the manager favorite (choose two separate sauces), and my sister got the chicken piccata. Honestly all was very delicious! The minestrone soup is hearty, and if you opt for the salad I urge you to try some of the house dressings both were really yummy! We all tried the spumoni ice cream but also shared the tiramisu and it was phenomenal! Please note: Wheelchair accessibility is very minimal here and the bathrooms would be very difficult to navigate, and they also have no handicapped assistance with the doors of the entrance.

We made a reservation for 11:30 AM, right when The Old Spaghetti Factory opened. At first, I…read morewondered if making a reservation was even necessary since the restaurant was almost empty when we arrived. But as time went by, the tables quickly filled up, so I definitely understood why reservations are a good idea. Everyone in our group ordered one of the creamy pasta dishes, and they were all delicious. However, even though we ordered different dishes, they tasted quite similar. I think each dish could have had a little more of its own character and flavor. There was also a small mix-up with my order. When the server took our order, I actually pointed to the item on the menu, but a different dish came out. Mistakes happen, so I told them not to worry about it and that I would just enjoy what was brought to me. Our server was very nice and did their best throughout the meal. But honestly, the atmosphere was the highlight for me. The interior has a unique, classic feel that I think is one of the best restaurant atmospheres in Louisville. If you haven't been to The Old Spaghetti Factory yet, I definitely recommend stopping by--not just for the food, but for the experience and atmosphere.

Aggressively rude attitude from baristas. Gruff and frankly seemed angry to be botheredread more

Rude customer service! Girl at register seemed like she'd rather be getting a root canal than talk…read moreto people!

Only reason it isn't 5 stars is because the driver knocked on the wrong door lol. That mistake…read morehappens all the time because my apartment building is extremely confusing. BERT delivers might as well be on speed dial on my phone. The service is great, the food is hot, the delivery is on time, I use this delivery service all the time as so my co-workers

From the owner: Bert Delivers your favorite food from Louisville Restaurants that don't deliver. We also offer…read moreadditional courier and business solutions services for organizations in the Louisville area that need a third party delivery service. Our mission is to increase local business revenue by offering a delivery service that provides a custom delivery service according to your company's needs or requirements.

I was very happy with the service I received from the people at Be Right There Delivery! They not…read moreonly had my food delivered to my house within 45 mins of me placing order, but it was hot and the order was correct which is something I've had issues with while ordering from other companies. The driver was very professional and brought the food to my door with a smile on his face. I will def be using this company again!! Will be recommending to all my friends!!

Over an hour late. Didn't bother to contact me but I had to contact them and not once but 4 times…read moreand still all I got was sorry for the inconvenience along with the food being COLD! Gave me the run around so I contacted the restaurant and shared my experience and asked if they had any problems. They were NOT pleased.

Postmates is a great service. They'll deliver virtually anything to you if you can't get out to get…read moreit yourself, or you just don't want to get out and get it yourself. Whatever the reason, Postmates is there for you. Most people (self included) use it to have food delivered to them from restaurants that do not deliver. Be it fast food or virtually any sit down restaurant that doesn't serve pizza. But you can also order things from the store, whatever it is. Groceries, hardware, whatever. The delivery fee can be a little steep. You pay based on how far the deliver driver has to drive from the location of the restaurant to where you are. And if it's a long drive, you're paying some money. But that's the cost of convenience, I guess. The good thing is, they almost always have specials on free deliveries etc. 3* because customer service needs some help and the price is a little high. But no lower than 3* because virtually nobody else is providing this type of service. And use my code to get $10 in credit. JTINDLE :)

Hi used postmates for the first time, I ordered a salmon dinner from a very nice restaurant that…read morewasn't cheap!! I received a California roll order from a totally different restaurant. No refunds, only credit!! Beware! Not fair!

I got the brisket grilled cheese. It was not toasted completely the meat was not seasoned and the…read morebaked beans on the side were cold and from a can with no seasoning added. Worst lunch ever. The meat when I looked through the sandwich trying to salvage the good parts was full of fat. Some people may like this but I do not.

They showed up to our place of business at 11:00 and was sold out items by 11:20. They only had…read morelike 15 people in line so they didn't bring much food. Also the food that we did get was terrible and one of the sandwiches was wrong. Never going to visit them again.

Some years ago when I started to eke my way out of poverty I got some good advice about donating…read moretime and money to nonprofits, and it went something like this. Get involved with a few causes that you are passionate about, become intimate with the strategy and impact those nonprofits make, and then not only will you be invested in those causes, you won't ever have to wonder where that time and money goes. I'm delighted to be able to say I have an 11-year history with New Roots and I see every year how gutsy and passionate and impactful this little operation is. The chieftain, Karyn, is a one-person wrecking crew who has a knack for finding a way to keep this thing going, but she's also learned to recruit a great band of impassioned acolytes to keep the cause afloat. In short, New Roots connects local farmers to lower income communities, the sort that the Krogers don't want to serve, and they promote and subsidize healthy eating throughout the entire growing season. New Roots has grown and flourished, survived a pandemic, and has served the underserved dating back to the time when Louisville had just a couple of small farmer's markets. Me? Yeah, I've given a lot of time and a little money to the cause, but that's only a small thing compared to all the great fresh veggies and tremendous community engagement I've enjoyed in return. I can't think of a better review to write on a #ThankYouThursday.

I love supporting these folks! Being part of an…read moreorganization that helps farmers and folks in food-insecure areas get together is wonderful. The food is great and I love giving back to the community.

We were thrilled to have the opportunity to check out a meal prep program for the first time and,…read moreeven better, it's local. Fresh and not frozen. Generous portions. Convenient. Customizable. Delicious! Appreciated the participation in the Apron charitable organization supporting the restaurant industry. We were also able to pick up our order at a nearby local specialty grocery when it was ready and staff were efficient and helpful. So convenient!

I have tried both Classic and Paleo meal plans and everything has been delicious! I had the turkey…read moreburger meal last night and LOVED it! Everything was perfectly seasoned and just right. The meals have helped to kickstart my weight loss journey. It is so nice to have something ready to eat that is nutritious and tastes as good or better than any restaurant carry out options. Thank you so much to your team for providing this service! Pick ups at Rainbow Blossom are super easy and fast too.

We stopped by Chefferguys Food Trailer, on the grounds of The Riverboat Inn, & thought we'd just…read moregrab a "snack". We got the combo with Chef Q's Madison Smashburger, & pretzel bites with beer cheese. Our thought was to just split it...we ended up getting another burger because it was SO GOOD! I struggle eating beef, but I'm pretty sure I could eat these several times a week! The sauce, the meat and even the bun, combined to make the best burger I think I have ever eaten. I don't leave reviews or give shout outs, but here I am, telling you to get this burger in your belly, now!

Ordered for catering for party. Contact said they would provide an attendant but someone only came…read moreto drop off and fraternize with bartender then left. There was no one to restock multiple pans of food despite what was promised via email. Representative showed 15 min before party started so food was not hot in time for party. Representative said they would provide plates/platic ware but provided none. Appetizer bruschetta was stale bread with the equivalent of italian "salsa" to build your own...."stuffed mushrooms" were button mushrooms not cleaned with corn bread dressing on top served as a casserole dish. Green beans were obviously reheated out of a can. Food was not seasoned. Would not recommend. Will not use again.