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Be Right There Delivery

2.5 (2 reviews)
Closed • 11:00 am - 1:00 AM (Next day)

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11 years ago

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Takeout Taxi

Takeout Taxi

1.8(72 reviews)
4.0 mi
•$$$$

Be Warned!!!! You will get NO CUSTOMER SERVICE if something goes wrong, say... your food is two…read morehours late and cold and gross! See my email below to the supposed local contact and be warned. DO NOT USE!!!! Mr. Delivery and Takeout Taxi are the same thing and deliver the same lack of service. T.wheelock@mrdelivery.com We use Mr Delivery a lot. Or we did. After this past experience I cannot imagine using it ever again, given the level of customer service that I received last week. Our food arrived two hours after we ordered it and it was nasty and inedible. Order #1757618 We placed an order at 7:19 and expected the hour estimated delivery time. We got a text after that hour had since elapsed that it would be another 20/30 minutes. Ok, I guess. But we were starting to not really want the food anymore. After that text time had elapsed, I called to cancel the order. We did not want the food anymore. I just wanted a refund. I was refused (customer svc: Pride?). I was told I could not cancel and that I could not get a refund. I asked to speak to a manager (Daylin?). Same thing. No refund. No cancel. Nothing he could do. He said that he would escalate the issue to my local office. I asked for that number/email to follow up in case they didn't get back to me. I was refused this info and told to just call the same number back. The food arrived two hours after ordering. The pasta was soggy and gross. It went into the garbage. Well... no contact. So I called back the next night. I spoke to a girl (Kim?) that was really helpful and understanding. She said I should have gotten a refund that night. Unfortunately since it was the next night she could not do it but would get her manager. Daylin came back on. Was somewhat nicer this time and said he would escalate (again). This time he did give me this email address. No contact again. No surprise either. It is absolutely the worst customer service I have experienced for something like this. There are a lot of Delivery options available. The fact that I couldn't cancel my order or get a refund for food that was late and bad is inexcusable. Especially in a new and competitive market. I'm wondering if this is even a valid email. I will continue to try to make contact just on principle. And I will be spreading the word on this service to every venue that I can.

This is out of control wrong!!!!! We have used takeout taxi before and our food has always arrived…read more Today 4-2-15 our stomachs remain empty and our card was charged/ with a delivery charge and we were given an arrival time. We have nothing to show for it. After noticing that it had been a really really long time we went to call takeout taxi and they are now closed. They close at ten and we put our order in at 9:10. It is now 11:10. We called to the restaurant ( ramsies) to see if the food was picked up only to find out there have been no takeout orders in the past few hours put in. Not only does this company have our info but we are so angry. We had to call the restaurant and order our food again and Pay for it again and go and pick it up hours later! This is bad service and faulty. Never ever again! Take note and just drive there yourselves. There is nothing worse than and lie regarding food.

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Takeout Taxi
Takeout Taxi - BJ's Restaurant has so many choices!

BJ's Restaurant has so many choices!

Takeout Taxi - THIS IS A JOKE. ON TOP OF THE NUMEROUS RIDIC "delivery fees", they SNEAKILY INCREASE the cost of the food from the restaurant!!

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THIS IS A JOKE. ON TOP OF THE NUMEROUS RIDIC "delivery fees", they SNEAKILY INCREASE the cost of the food from the restaurant!!

Be Right There Delivery - fooddeliveryservices - Updated May 2026

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