Since moving to San Diego last year, I have been searching for a reliable auto service company to…read moretake my Hondas to locally, and Western Auto Service is hands down the go to place. At the beginning of the year my Honda Civic was experiencing electrical issues and I needed a quick, reliable fix due to having to commute more than an hour daily for work. I saw the positive reviews for Western Auto and gave them a call as soon as they opened. I spoke with Andy and he was very knowledgeable and was kind enough to get me in the same day for a diagnostic check. The quote was fair and I was initially told that the car would be done by Monday since a part needed to be ordered. I was surprised to hear from Andy the following day that the car was done, before the weekend! Had an awesome experience here. Fair prices, good work, and great customer service. I will definitely be coming back again for any future maintenance etc.

Andy worked on my dad's cars and now he works on my Honda element. I have never trusted someone…read morewith my car so much. He is always honest and super fair with pricing. I will be going to his shop until the day he retires.

I was working help set up the polls at the Columbus club, and as I pulled in to park my tire…read morewarning light came on... I looked and found a piece of metal in my back tire. I had noticed their place across the street... I pulled in and they looked at it, said I was working across the street... Not only did they patch it, only charged me $10, and drove it back to drop it off! Highly recommend!!!!!

I don't usually leave reviews but this one's earned. Honest, straightforward, and no upselling or…read morescare tactics. They explained what mattered, finished when they said they would, and the pricing was clear. I left feeling confident instead of suspicious ... which says a lot for a mechanic. I'll definitely be back.

I trust my cars here. I know they will only fix what's necessary and what I authorize.read more

Their always polite and prices are fair. They took the time to explain everything as well. I have…read morebeen a long time customer and will continue to be so.

this review is for: https://www.edricmobilemechanic.com/ of San Marcos…read more He did a great job at a fair price, saving me lots of money not having to do to the dealer, I was impressed with his knowledge and he didn't try sell me stuff I didn't need.

We paid Eric a total of $5,000 in 2023 to repair our truck after it broke down near the Mexico…read moreborder. He initially seemed responsive and professional, and we trusted him with the job. Unfortunately, after receiving full payment (via cash and Apple Cash), he stopped providing updates and never returned the vehicle. It has now been over a year, and we still have no idea where the truck is or what condition it's in. We've tried contacting him multiple times via text and phone, with no meaningful response. Eric -- if you see this, we'd appreciate a direct conversation so we can resolve this situation fairly. We'd much prefer to settle this amicably rather than escalate it further. UPDATE July 28, 2025 - Eric has since responded and sent us photos of the truck, which he claims is located in Campo, CA (although he hasn't provided the address). He confirmed it is intact, though it appears the repairs we paid for were never completed. His communication has been inconsistent. He has threatened to leave the truck on the side of the road unless we pick it up immediately. We're currently working to recover the vehicle and are still hoping Eric will cooperate fully and resolve this like a professional. We're open to resolving this fairly and avoiding further escalation if he's willing to communicate and provide a refund for the incomplete work.

This is the second time I go to this shop for a car repair. Loan quoted a reasonable price for…read morerepainting

It's unfortunate because I really wanted to give this place a try, it would've been convenient for…read moreus since we manage multiple vehicles, and I was hoping to build a solid business relationship. On 4/14 I brought in an Escalade after replacing the rear brakes because it started throwing multiple warning lights, even though the ABS sensor and brakes were already replaced. I understand newer vehicle technology can sometimes cause glitches even with simple repairs, so I trusted they'd be able to diagnose and fix it. They charged a $130 diagnostic fee, which I was completely fine with. The next day, they said they needed to reset the computer for $390. Since I had already paid for the diagnostic and was told it would go toward the repair, I agreed. The following day, I was told they couldn't reset it and that I'd need a new module for $3,468.54. I declined and decided to get a second opinion from our regular mechanic. I still paid the $390 plus a $13.65 service charge, which I later found out was a credit card fee. The next day, I took the vehicle to our regular mechanic. Within 2 hours, they cleared the stored codes and the vehicle was ready, total cost: $120. No waiting days, no module replacement, and no unnecessary upsell. I waited a couple of weeks before writing this review to make sure the issue didn't come back, and also spoke with Barry to see if anything could be done about the $403.65 I paid. I felt it was unfair to be charged for a service that ultimately wasn't completed. I would've been completely fine just paying the $130 diagnostic fee. Unfortunately, he declined, stating the charge was for their time. I understand time was spent, but from a business standpoint, I wouldn't feel right charging a client for a repair that wasn't successfully completed, especially when the vehicle left in the same condition it arrived. Because of this experience, I wouldn't return or recommend this shop to others. I think it's important for people to know that you may end up paying for work that doesn't actually resolve the issue.

I had an amazing experience at Frank Honda and Toyota Auto Repair, and I genuinely can't recommend…read morethem enough. I originally needed just an oil change, but every place around me was quoting anywhere from $100-$120. I messaged Tomas on Yelp, and he got back to me immediately -- even in the middle of the night -- letting me know they could do it for $79.98. We set up an appointment right away, and I went in the very next day. When I arrived, I was greeted by Mike, who was super kind, welcoming, and informative. He got me checked in and started with no hassle at all. Their waiting room is very comfortable (nice couch, clean, and welcoming), and the whole process was quick -- about 45 minutes or less. While they were working on my car, Frank came in personally to check on me, offered me a cold drink, and made sure I was comfortable. That really stood out to me -- you don't see that level of care often anymore. At the end, Frank took the time to explain everything about my car in a way that was easy to understand. He even turned his computer screen toward me so I could see exactly what he was talking about. He let me know there were a few things I should eventually take care of, but there was zero pressure to buy anything or do additional work that day. No sales pitch, no prices being pushed -- just honest information. We even shared some laughs. I had mentioned on Yelp that money is tight right now, and he explained that the original price was closer to $90, but they discounted it to $79.98 for me. When it came time to pay, it actually rang up as $79.93. I gave him $80 cash, and he tried to give me change back because I didn't have smaller bills. I told him it was fine since he already gave me a discount, and we joked back and forth about it. The whole environment was light, friendly, and genuinely welcoming. Everyone there was kind, professional, knowledgeable, and respectful. You can tell they truly care about their customers. I also really appreciate that when they receive negative reviews, they actually reach out to customers to make things right -- that says a lot about their integrity. On top of that, Frank has been working on cars since he was 11 years old and spent 12 years in a higher-up position at Toyota, so you're truly dealing with someone who knows what they're doing. If you're looking for honest work, fair pricing, and excellent customer service, this is the place to go. I will absolutely be coming back and recommending them to everyone I know.

This place is a wonderful. As a woman I am very cautious on mechanics and after getting several…read morequotes regarding the services for my car this was the one that stood out the most mainly because of thier excellent customer service and follow through and fair pricing. This is the best value for your money. Experienced mechanics who know what they are doing. They are like a breath of fresh air. I got normal maintenance 120k for my 2013 Honda CRV they also found an oil leak and were able to fix it. Definetly recommend these guys if you have a Toyota or Honda and want it done right the first time!

My family has been coming here for the past decade and will continue to do so! The service is…read morealways good and the turnaround time on repairs is always quick. The quality of their work is amazing and I've never had to go twice for the same repair. Philip is always ready to help and it's super easy to get a quote over the phone. I will always recommend this shop to anyone who wants to get a quality job done on their car!

Hong Auto Service in San Diego was a lifesaver. My daughter, away at college, had an electrical…read moreissue with her car and I was worried about getting it handled correctly from a distance. Philip diagnosed the problem quickly and accurately -- it turned out not to be a complex electrical failure but a battery installation mistake made by a Ford dealership. Philip was honest, thorough, and clearly trustworthy throughout the process. The price was fair and represented great value for the quality of work. He exceeded expectations in communication and follow-through, which gave me real peace of mind. I highly recommend Hong Auto Service!

Life Savor! I'm from Sacramento and came to visit family in the area and my car was leaking coolant…read morelike crazy getting to San Diego and He fixed the issues less than a day. So far so great, I haven't had anymore issues going back home.

My go to Auto shop. The owner/mechanic is a great honest guy. I go to him for several years now…read more He is very attentive and welcoming. Would recommend.

If you need any services from an oil change to comprehensive car repairs like spark plugs and…read moreignition coils, you are in GOOD hands with Ricardo! He's incredibly professional, prioritizing QUALITY over quantity every time. Ricardo uses high-end tools and offers exceptional customer service. Not only did he fix my car flawlessly, but he also took the time to address other concerns I had without any additional charge. His attention to detail and willingness to go the extra mile set him apart from other mechanics. Ricardo's expertise and dedication provide tremendous value, saving you both time and money. His mobile service means you get top-notch repairs right at your doorstep, eliminating the hassle of going to a shop. Ricardo is, without a doubt, the best mobile mechanic in San Diego. Highly recommend!

Absolutely awesome! Had my brakes changed within 40 minutes and made sure everything was good. I…read morehighly recommend this company to anyone who needs house calls for their car! 100/10

This place is great. They were very friendly, professional and honest. Went for my AC and left very…read morehappy. I would definitely recommend these guys. I will be going back them for sure.

"I've taken my car here multiple times and the service has always been top-notch. The staff is…read morehonest, knowledgeable, and they never try to upsell unnecessary repairs. Fair pricing and quick turnaround--highly recommend!"