Excellent customer service, response time, and eased my stress with the employee's efficiency and…read morecare. Sorry I didn't get his name. Helped me so much getting my car out of the driveway and to storage for our move. Referred by our roadside service policy.

If I could give no stars, I'd give this place no stars. I needed tow service and in transporting my…read morecar, my steering wheel and front tires were detached making the car inoperable. I've made several attempts to contact the manager Mike and he refuses to answer my phone calls. This repair cost me $7000 and they've completely ignored the damage they've caused my car.

Courtesy. Reliability. That's what I got from West Coast Tow. Here's the story behind my review:…read more The clutch on my husband's Honda Civic went out about 10 miles from the Mineral King Ranger Station, about 2 hours from Visalia. He was able to get to the trailhead and start his 3-night,4-day backpacking trip. Since he didn't have cell service, he messaged me via Garmin asking if I could find a mobile mechanic or a tow in the meantime. And thus began my odyssey. If the car couldn't be repaired on the spot, I'd have to get a tow anyway, so I got in touch with AAA. Set up the tow for a Friday. Then they called me to cancel because they said the last 14 miles of the road were unpaved. And they don't do that. Well, only the last 2 miles of the road were unpaved, but I was out of luck. Called a towing company in Visalia; it was a one-man shop and he didn't want to deal with the drive. Called West Coast Tow, and they were awesome. The woman on dispatch was courteous and efficient. Tow truck driver called me from the road to verify the details. And he showed up on time and got the car back to a mechanic's. Towing cost $850, but I was quoted about $200 an hour, so it was no surprise. Anyway, super pleased with how professional West Coast Tow was.

Fantastic service 's. They picked up the phone and responded promptly. Courtesy driver.read more

Awesome towing company. Rick the owner went out of his way. Our truck got stranded in Fresno, we…read moreneeded it towed back to Visalia. He went above and beyond to help us get it home. Excellent value, great service

Im not even sure who helped me today.. I want to say Ray?? but I THOUGHT I needed a tow and he took…read morehis time to look under the hood and figured out it was just loose battery cables. he tightened them and even got my hood shut that I had been having trouble with. I so deeply appreciated it. my car has been giving me a lot of trouble, and I feel so much relief from his help today. I thought my car was toast and maybe any other place would have just towed it back to my house without chekcing if it was an easy fix. I am so grateful he took that time. and he was so kind about it all and just smiled and said "next time call me when you actually need me". so so very grateful!! Thank you again

Right on time....and if you're lucky, they just might save the day!!! Thank you so much.read more

My sister had an accident and her totalled car was towed by ASAP. I called them about coming to…read morepick up the contents of the car and sign off for State Farm to pick up the car. Friendly on the phone and immediately helpful when we arrived. Asked how she was and were very kind and made it easy for us. Eric is is sweetheart. My sister was very grateful.

They went to Tehachapi to pick up my car that broke down. They answered the call for help quickly…read moreand got us home safely. The driver was friendly and did a great job. Thank you!

Fast and reliable service !! I have had to call them out a few times and they are awesome!read more

Took my brand new Lexus is350 to be repaired at Above and Beyond for damages to my left front…read morebumper (20k in damages) Process was 7-8 months, I completely understood. Gave me an estimated day on when I would receive the car, and called to tell me they burnt through the hood buffing it, so it would be a couple days longer.... Finally got the car back and immediately retuned for scratches everywhere. A couple months go along and I finally get to my first service appt at my dealership and the front left control arm (where damage were "repaired") literally falls out. Cotter pin was missing from the ball joint. The dealership says that if I would've hit a speed bump high enough, my control arm would have fell out on the road..... ABOVE AND BEYOND CLAIMED FIX AUTO "repaired".... Not even a year later...my front bumper is sagging because the bumper was GLUED. Fix auto claims to have never touched the car since they've have no record of it, it was ABOVE AND BEYOND who did not want to take credit for their terrible work!!! 0/10 if I could.

First off I would have never choose them but this was a AAA tow. Set up about 10 ish am. Or so…read more First expected arrival was at 11:30. After requesting almost 6 updates. Finally cancels the tow at 4pm. They would not respond to my texts. I don't know if it's automated or what. But the shop I was trying to tow it to was not taking cars anymore that late. I was told we could try again the next day. I called this shop to verify the name as to not leave this on the wrong shop and all he said was you the guy for the tow. I told him I canceled it and my reasoning for calling and he just said ok and hung up. Or stopped talking. Either way they were done with me. After reading other reviews. I'm not alone. Thank god my kid or wife wasn't on the side of the freeway. This shop is a joke. See picture of text. It's timed stamped of then they got the request and when I finally started trying to get someone on the phone.

I needed AAA battery service. The technician arrived very quickly. He did a very complete job…read moreexplaining the battery computer reading before and after installation of a new battery. Very cordial and efficient roadside service. Highly recommend.

Went through AAA and Cory from Central Valley Towing got the keys I locked in my car out within…read moreabout 1/2 hour, thank you! Very good communication and updates.

They worked with our schedule and did a great job! We have used Cesare's multiple times!read more

I have taken a few cars here and the work is outstanding. The people here are friendly and…read morecommunicative. I would highly recommend Cesare's to anyone needing auto body repairs.