Courtesy. Reliability. That's what I got from West Coast Tow. Here's the story behind my review:…read more The clutch on my husband's Honda Civic went out about 10 miles from the Mineral King Ranger Station, about 2 hours from Visalia. He was able to get to the trailhead and start his 3-night,4-day backpacking trip. Since he didn't have cell service, he messaged me via Garmin asking if I could find a mobile mechanic or a tow in the meantime. And thus began my odyssey. If the car couldn't be repaired on the spot, I'd have to get a tow anyway, so I got in touch with AAA. Set up the tow for a Friday. Then they called me to cancel because they said the last 14 miles of the road were unpaved. And they don't do that. Well, only the last 2 miles of the road were unpaved, but I was out of luck. Called a towing company in Visalia; it was a one-man shop and he didn't want to deal with the drive. Called West Coast Tow, and they were awesome. The woman on dispatch was courteous and efficient. Tow truck driver called me from the road to verify the details. And he showed up on time and got the car back to a mechanic's. Towing cost $850, but I was quoted about $200 an hour, so it was no surprise. Anyway, super pleased with how professional West Coast Tow was.

Fantastic service 's. They picked up the phone and responded promptly. Courtesy driver.read more

If I could give no stars, I'd give this place no stars. I needed tow service and in transporting my…read morecar, my steering wheel and front tires were detached making the car inoperable. I've made several attempts to contact the manager Mike and he refuses to answer my phone calls. This repair cost me $7000 and they've completely ignored the damage they've caused my car.

Daniel was dispatched to help us with a flat tire. He was very professional and fast. He was very…read morenice and helpful as well. Really appreciate it since my daughter was a bit nervous about her tire. Thanks again for your help!!

No customer service skills at all !! I spoke to someone on…read more6-5-2026 they said they were coming to pick up my vehicle have text messages to prove it 3 hours later nobody showed up I Called them they had no idea what I was talking about didn't take responsibility even though whoever could read the text messages!!! He said call them the next morning against my better judgment I called this morning they treated me so horribly. He asked me you were supposed to call me at nine. I explained to him why I didn't call him at 9am and apologize for calling an hour later he insults me and hangs up on me I really thought that small businesses were supposed to help other small businesses obviously, these guys don't know anything about customer service or how to speak to women correctly?

Great battery service and even checked alternator since battery was only nine months old. Battery…read moreneeded to be replaced after they left. Quick service call and cordial drivers. Same company jumped my other car years ago and same great service.

Great service. Really expensive. I went in for one thing and was highly disappointed when they…read moretried to up sales me.

I recently had my car serviced at Franks, and I told them to check my brakes as well as oil change…read more I fully expected them to tell me that I needed new brakes, not so! They told me their technician said both front and back brakes were fine. I will continue to give my future business to Franks Automotive!

I needed AAA battery service. The technician arrived very quickly. He did a very complete job…read moreexplaining the battery computer reading before and after installation of a new battery. Very cordial and efficient roadside service. Highly recommend.

Nathan was prompt, kind and efficient. Very professional and got the old car running for us!read more

Superb business and great to deal with. We had a car that got the lift gate bent out of shape due…read moreto computer malfunction. These people fixed it and the car looked brand new!!! Thanks!!!

Very good repair on bodywork, the warranty is good, but the buffing that was done after left a lot…read moreof swirl marks on the paint. Only reason I didn't go back was that my truck was already in there for over a month. Would get body work again but would spend more time inspecting on pickup.

I came for a tonneau for my 2016 Tacoma. But the manufacturers didn't have the new 2016 versions…read moremanufactured just yet. Melissa stowed my info by her desk and alerted me weeks later when the product was available. She answered every crazy inquiry I tossed her way in my indecision of snug shell versus tonneau bak flip. The customer service is fantastic. The installation and product smooth as silk. They even called me in early to have the installation once the product arrived. Thank you Melissa and your entire supportive crew!!

Took my brand new Lexus is350 to be repaired at Above and Beyond for damages to my left front…read morebumper (20k in damages) Process was 7-8 months, I completely understood. Gave me an estimated day on when I would receive the car, and called to tell me they burnt through the hood buffing it, so it would be a couple days longer.... Finally got the car back and immediately retuned for scratches everywhere. A couple months go along and I finally get to my first service appt at my dealership and the front left control arm (where damage were "repaired") literally falls out. Cotter pin was missing from the ball joint. The dealership says that if I would've hit a speed bump high enough, my control arm would have fell out on the road..... ABOVE AND BEYOND CLAIMED FIX AUTO "repaired".... Not even a year later...my front bumper is sagging because the bumper was GLUED. Fix auto claims to have never touched the car since they've have no record of it, it was ABOVE AND BEYOND who did not want to take credit for their terrible work!!! 0/10 if I could.

Buddy and everybody art Porterville Auto are great!…read more They were able to get my control arms replaced in a timely manner and were transparent with the cost and the process. They were able to beat other quotes by a few hundred dollars. This is the second repair I've done at their shop and I'm thankful my sister recommended them to me!

excellent service and fast! Buddy is the go to guy for the…read morejob, his team is amazing as well. great communication and knowledg. Very affordable as well.