Thomas was friendly and easy to work with. We contracted him to renovate our front patio and he did…read morea good job. His bid was reasonable and he explained the whole process up front. The project ended up taking slightly longer than expected and there was more demolition required than originally estimated, but Thomas continued with the project and did not re-quote us. He was very communicative throughout the experience, sending me photos of his progress while I was at work. We appreciate the work he did!

I know this man and he's an ethical and moral person that works his butt off for people. Can't go…read morewrong here.

Warning do not use this company! We had them remodeled our bathroom 5yrs ago. The shower water line…read morefailed. Due to low quality work and parts. I called them to come out to repair the work. The works wanted us to pay them cash to only reroute the shower. We chose to use another company. When they opened everything up they were shocked to see the work was done so poorly. Everything had to be redone.

I DO NOT recommend this company. They cut corners, used substandard and even inappropriate…read morematerials and supplies (example white sheet rock instead of mold/mildew resistant sheetrock in the bathroom/shower and WET sheetrock they left outside my home in the rain for a week, as examples). They damaged my carpets and refused to repair them, they put holes in my walls (not walls being worked on) and said they were there before (but I have photos of before they entered my home and--no holes!), they used unqualified men whom I could not communicate with as they also did not speak english, they used non licensed guys to do plumbing from Juan's team of at least 10 different men who came and went in my home...sometimes the licensed plumbers did the work but when they were not available the contractor's "team" just "took care of it"...I have many photos of this. They had no knowledge of proper use of dust barriers and mold and mildew mitigation, and they contaminated ALL my clothing, curtains, carpets and entire home duct work (which had to be professionally cleaned) having left severe mold uncleaned and untreated OPEN to spread in my entire home for three weeks. They threw so much debris and contaminants in my yard that it ruined my grass and they contaminated my organic gardens. I am a disabled Veteran and qualified for a federal grant with Habitat for Humanity Thurston County, WA and they hired In n Out construction as the subcontractor to replace ONE small 10x5 foot bathroom for which they were paid about $35ishK. I have over 100 photos and videos of Juan and his workers at my home conducting their work and doing things wrong. I have emails, contracts and texts I am willing to show anyone who is considering using In n Out construction. I implore you NOT to use this company especially if you are elderly, disabled or otherwise disenfranchised and may be vulnerable to misinformation/being taken advantage of. I begged Habitat for Humanity many times in writing to please fire this company as they were causing so much destruction and contamination in my home; but they refused and things just got worse and worse as the 7-10 day project carried into SIX WEEKS. Habitat for Humanity spent another six months entering my home to FIX the plumbing, painting, drywall issues and problems caused by In n Out construction. Juan is very very nice fellow when you meet him and says things like; "if you are nice to me I will be nice to you". On the first week or so I made all his guys cupcakes and muffins to greet them when they arrived...thinking this would be a normal construction job. I did get an "off" feeling thought and I advised Habitat that Juan had delivered my washer and dryer from Lowes just a few months before they asked him to do construction work. I asked if he was a delivery guy or a contractor out of work that was also a Lowes delivery guy?...and if so was he qualified to work with a disabled Vet with PTSD?...everyone knew I used oxygen, had anxiety/PTSD and needed this job to go fast. BUT Juan took the job, gutted my bathroom, left all the moldy walls exposed and untreated and then his foreman went on vacation to a wedding (as I recall) for a week and noone returned to my home for about 10 days (which is when the contract was to be completed). THEN when they did return Juan told me the shower that was ordered would not be "in" until after the new year BUT he had this other one on had he could use "right away" BUT he would have to tear out a wall for it to fit. BUT he would give me a good price on a new vanity (that I did not need) as long as I kept it between him and me and did not tell Habitat for Humanity. Of course I told Habitat and they agreed to pay for it because I felt I had NO CHOICE but to use the shower Juan had because he (everyone) knew I did not have another working shower/bath so I would have to go two months without a shower/bath. In retrospect I believe Juan never even ordered the correct shower insert that fit the spot and that he just wanted to increase his contract $$$ with Habitat by tearing out walls...NEVER considering even one time that it would take more time and create mental health/anxiety issues for me. Juan just wanted the contract and did not consider even once how it may impact the homeowner and my pets. Juan took this job with a vulnerable person (me) without ever considering my needs...he just wanted the job and ripped everything out of my bath then walked away for 10 days and when they returned even more problems began. Pictures show the window they replaced poorly and placed the window UNDER the electrical conduit that ran outside my home (which did NOT pass LNI inspection), venting debris into my gardens, ripped carpets, debris in my yard, wet sheetrock, exposed and untreated mold, debris they left everywhere every nite and a shower in yard for a week. Both Habitat for Humanity of Thurston County and In N Out construction should be ashamed of themselves.

Jordan Gritton was the general contractor for the construction of our home in Olympia. My wife and…read moreI have now occupied the house for more than three years. We love it! The whole experience could hardly have been improved upon. My son and his wife had the same experience a couple years prior when Jordan built their house. His team and his subcontractors are all extremely capable and stuck with us during, and as needed, after the construction (clearing land, constructing driveway, drilling well, pouring foundation, framing, plus all that goes with electricity, plumbing, plaster, septic system, HVAC, painting, tile, windows, and more). Here's a recent example of Jordan's service: A couple months ago my son discovered a water leak from a pipe in his garage -- while he and his family were leaving for the airport to fly out of town! Jordan built their house six years previously. My son immediately called Jordan who said, "Have a good trip; I'll take care of it.", which he promptly did.

The owner assigned our home to an apprentice framer with no supervision. We ended up having to hire…read moreanother group to come in and fix their issues. Walls more than a 1/2" out of square, put the wrong deck on(hot tub deck, would not have supported the hot tub)We called the owner many times with no follow up. They did not follow the house plans for the deck, so we had to pay someone else to take it off and redo it. Very POOR customer service.

Before listing my property on the market, I hired David to help out with the remodeling. He was…read morecontracted to install backsplash & floor tiling for the kitchen & bathroom. David also was tasked to replace the tub/shower and reconnect the plumbing for the kitchen & bathroom. Overall, David did an excellent job. He conveyed utmost professionalism and clear communication the entire duration. David's price was very fair and he was able to complete everything on schedule. Furthermore, David patched up a wall for free. If you are looking for a knowledgeable & honest contractor, I highly recommend giving him a try.

We had the misfortune of dealing with Tim who left us hanging while waIting for an estimate; he did…read more not respond to calls or text messages, so he lost that $5000 job. When discussing the possibility of completing handyman work, he indicated that he was NOT interested. Do not count on TIM, I you have the misfortune of meeting him.

I hired Gary to repair siding and repaint an outside wall. I also had him replace some fencing. I…read morewas pleased with his quote and the work he and his crew did. They were very considerate about our landscaping and did a good job cleaning up. 5 stars and I would use them for future projects.

Great Job. JCB just completed repainting our Lakewood/Oakbrook home exterior and they did an…read moreabsolutely spectacular job. If you want a company that's responsive, trustworthy, reliable and competent, you'll choose JCB. Aside from painting the exterior of the house, they also performed numerous repairs and painted the deck, deck benches and concrete front entryway. Everything was well done with significant attention to detail. We're looking forward to having JCB perform several other home improvement projects and repairs in the near future. The owner, Gary, is a true professional and a pleasure to do business with. He shows up on time, follows-up and delivers on his promise. Well done Gary and JCB! Thank you. (photos will be posted soon)

I cant thank Jed enough for the incredible job they did remodeling my store. When i first bought it…read morethe place was in terrible shape and couldnt run my business like that, Jed and his team completely transformed it new floor new ceiling new walls and a fresh coat of paint they handled everything from start to finish with professionalism and attention to detail, plus his employees were extremely polite always dressed in pro touch uniforms and wearing safety helmets.. i highly recommend them

My brother found Jed for a leaking toilet issue I had. Jed came to my house and repaired the issue…read more He was extremely professional and I was extremely happy with his repairs. I would be more the willing to recommend Jed to anyone looking for a handyman.

Will work with Rainier Renovations NW again! Was looking for a contractor I could really depend on…read morebecause a lot of people out there will ghost you and talk to you like you're an idiot because you don't do the work they do full time. Well Eddie had excellent customer service skills and communication with him was stellar! I needed to fix the floor in our bathroom because the people who sold it to us had hid rot that existed in the bathroom floor and was covered up. I was going to replace the sub-flooring and retile the bathroom myself till I found that little gem. I felt it could possibly be hiding more than I felt capable of handling. So I had reached out to Eddie and he gave us a real decent quote that worked with our budget. Not only that but he and his team were able to use the tiles I had already purchased; they were very flexible and I appreciated that so much. When the job was done the bathroom looked AMAZING!! I was giddy. Even our plumber was in awe because of the quality of the tile and floor work! Now we have a bathroom that is bold and functional. Thank goodness for Rainier Renovations NW!

I called what felt like a million contractors before I found Michael. It was frustrating to be…read more"ghosted" so many times! After contacting him, he called me right back and we spent time talking about my project. He asked lots of questions so he would have everything he needed prepared to come out the next day. What really impressed me with Michael was his communication and responsiveness. He is very professional, detailed and explains things well. His pricing is reasonable and he knows how to fix everything. I would highly recommend him to my family and friends! I have already had him back out for another project! Thanks again, Michael!!

Michael can do anything! He has helped with several projects in my place. He's always on time,…read moreprofessional and he knows what he's doing!!