Been going to this place for YEARS and they never disappoint. Angela is always nice and very…read moreattentive. They make sure to remove all stains and make sure your clothes are nicely ironed.

Highly recommend Ivy Cleaners for any dry cleaning needs! I've been using them for over a year and…read moretheir turnaround time is amazing and definitely faster than the other businesses I have tried in the Dallas area. I also want to add that I have sent them my king size comforter and the pricing is very reasonable which is hard to find for such a large item plus they even put it nicely folded in a travel bag you can keep to reuse yourself! I know if you live downtown they offer pick up and drop off at certain locations such as the Mosaic Apartments. Lastly, any time I have had a question or payment change the customer service has been great. I only have good things to say about this business.

The quality of their work has declined over the years, yet they demand the same compensation. The…read moregirl at the register was excellent, but their dry cleaners need to take greater pride in their craftsmanship.

Free pickup and delivery to Forney Sunnyvale Terrell and Rockwall . Other services we offer are…read moreBoot and shoe repair , wedding dress preservation and alterations.

Very Disappointing First Experience…read more This was my first experience with LOTTS Cleaners in Terrell, and unfortunately, it was very disappointing. The posted hours indicate that the business closes at 6:00 p.m. I arrived in the parking lot at approximately 5:54 p.m. to pick up my clothes, only to find the doors already locked and employees preparing to leave. One of the employees rolled down the window and asked if she could help me. I explained that I had just driven from Dallas and needed to pick up my clothes. I was told, "Sorry. When it gets hot like this, we leave early, and you'll have to come back another time." I understand that working in extreme heat can be difficult, and I appreciate that employees have to deal with challenging conditions. However, if a business posts hours of operation until 6:00 p.m., customers should reasonably expect the business to remain open until that time--or the hours should be adjusted and clearly communicated. As a first-time customer, I was particularly disappointed by the lack of consideration for the time, fuel, and effort involved in making the trip to pick up my clothing. I also feel that management should be made aware that the posted hours are not being followed. I hope the manager will address this with the staff and ensure that customers are not turned away before the advertised closing time. Unfortunately, this experience does not give me confidence in returning as a customer. Very poor customer service.

I've been using Lott Cleaners since 2019. Their work is exceptional. They are true masters at their…read morecraft. Shirts I had with stains I could never get out came back looking new. Plus they are super nice folks. Keep up the great work Louie Cruz Lord Market Holdings, llc

They are quick and professional. I have never had an issue. I would recommend to anyone . It was…read morecheaper than any service I have used. $50 cheaper at least. I needed a service request that normally they charge an arm and. Leg for and it was done at no extra charge. Awesome place . Plus they had my stuff back to me before a week.

They were able to steam a dress that I just couldn't get the wrinkles out, and they got stains out…read moreof clothing that I've washed multiple times . They are timely, friendly, and phenomenal. The only critique I have is that they update their payment system. They only take cash or check. These days I don't carry either, but they do quality work so out was worth a trip to the bank. 10 out of 10 i recommend.

They are currently closed early. We dropped clothing off today saying we needed it same day and…read morethey assured us that it would be ready by 3. My husband went back a bit after 3, they said it wouldn't be ready until tomorrow. He told them he needed it anyways and they refused to give our clothes back to him. I drove here and arrived 10 minutes prior to close and they had already locked up. So our clothes are not only not clean, they are being held hostage and they are closed until Monday. Horrifying customer service.

The cleaners provided me with the service I requested. Every time I called to check on my clothes…read morethey were always polite and provided valuable service and advice!!!

Brought my white lab coat in for sprucing up. You know those crisp lines down the sleeves really…read morebring out that top notch look. There were pen stains on the coat pocket and some sleeve stains I had mentioned prior to dropping my coat off which I would like some extra attention to. Unfortunately, upon retrieval of my cleaned coat, the stains remain and the sleeves were not much cleaner appearing. There were also some wrinkles down the backside of the coat, assuming it did not go through the cleaning process positioned properly. Turnaround time was quick. I brought my coat in on Friday. Coat was ready the following day before 5pm. The price was fair, between $3-4, however given the overall results of the clean I probably will not return.

Been going to this cleaners for many years now. Their prices are relatively cheap, of course there…read moreare cheaper cleaners, but the service level drops off. They have a drive-thru window, which is cool. The window is a house sliding glass door, and they come out to pick up and drop off your clothes which makes for speedy service. One time I needed some slacks hemmed up, the small lady took me into a side room that was bursting with clothes bundled everywhere and marked my new slacks up with chalk and straight pins. Picked up the slacks a couple days later and they fitted perfectly. I've been to some cleaners where the idea of "light starch" is the ability for your jeans to stand on their own. This isn't one of those places. Unless you ask for "heavy", then so it is.

Olga is amazing, she helped us with everything and our laundry was done quickly and perfectly! We…read morehave visited other nearby laundry mats and they do not compare! I will be back with all our rugs and large loads. This place was clean and comfortable and nice and cool.

Very racist Hispanic Attendant towards White Customers and one black customer. Told us she would…read morenot stay late and that we she leave because she was not going to stay there late for us. This was told to us at 7:30 pm on 6/02/2026. They close at 10:00 pm. Also, refused to give us their WiFi password. If you are White, stay away! Very, very rude!

Great customer service! Followed them to the new location and as always satisfied with the service…read moreprovided on my work clothes!

This business named Fine Cleaners is an excellent business: I've used many dry cleaning places…read moreincluding this place, & this specific 1 has always performed excellent for me. I recommend use this place for anyone's dry cleaning needs! And, when I was here today 9-17-26 (picking up some laundered shirts) I asked gal at the counter if they do any tailoring, she answered Yes they do. I wish I knew that before recently I took many shirts to a nearby tailor up the street which turned out to be an insane "tailor" wasted my money.