I told this dealership I was out of town and that my wife would make a 3 hour drive the following…read moreday to look at a truck. The next day, as my wife was pulling in, the truck we were looking at was being parked by another couple interested as well. There was also another interested customer earlier that day, apparently waited to hit the bank to buy the truck. Albany Quality Cars had told both parties they had to wait on my wife to make a decision. In short, this dealership has integrity and morals that I can't say I have seen in all my car buying years. It was very admirable. I did not get a chance to meet them in person, but they were the nicest people over the phone and so helpful. My wife enjoyed her experience so much she wants to buy our next car from them in the near future! WE LOVE THE TRUCK!

I recently purchased a vehicle from Albany Quality Cars, and found the experience to be quite…read morestraight forward and easy. They treated me very well, were knowledgeable about the vehicle and I found good value in the price, a very pleasant experience. I would do business with these fellows again, without a second thought.

been waiting on a Title for 4 months. Dealership always closed and horrible communication.read more

From the owner: We services buy here pay here, finance, and cash deals. read more

They are not honest, most of them rude and don't explain things to you when you ask. They add on…read moremoney to your balance at their will. Stay away from them. Wish I could give a 0.

I recently came used car shopping and was greeted by Brandon Robinson. He was a great charismatic…read moresalesman; showed me everything I requested. I definitely will be in touch with him in the near future.

Service. Pay to look at it then pay for the part then pay for the labor haha no. also get qouted…read morefor 4 tires when 3 are less than a year old rated for 70,000 miles and get told I need a oil change when the oil was changed 2 weeks ago. I think there in the business of scamming little old people and people who don't know no better. I dident even ask them to quote none of that stuff they just said I need it. Im glad I found out they do stuff like this to unwitting people before I trade or buy any more cars from them

Definitely one of the worst experiences from a business I have ever had in my life. I purchased a…read morecar in October, still under manufacturer warranty and I also purchased the platinum warranty from finnicum, and after having the car 4 months, it had a catastrophic gasket failure, causing a massive oil leak. It wasn't safe to be driving. My car has not been driven since March and has been in the shop since April. Do you think Finnicum has tried to do anything at all....4 weeks, 5 weeks, 8 weeks........After 10 weeks in the shop I texted and told Tony I was going to get an attorney before there was even any traction. Then all of a sudden finnicum was willing to buy it back, but at what they were offering it was a no deal. I am still waiting on my car today. It should have been ready on the 27th of June, then it was the 3rd now it's the 5th of July. 11 weeks in the shop, I still do not have my car, I have been having to rent a car for months, it's been an emotional, mental and financial nightmare. As long as I live and as loud as I can I am going to tell everyone how finnicum has treated me and handled this situation. It should have been resolved weeks ago but they thought it would be cheaper to fix than replace...... think that's gonna cost them some business too. A cheap old used car lot, that what finnicum is and a handshake means you got screwed. Trust me, the cars look shiny and pretty but if you get a bad car or a lemon like in my case, it's a freaking nightmare.

My family and I have been a customer and friend of Premier Autoworks since they first opened in…read more2007. James and the rest of the crew strive to provide excellent technical service and customer service. Premier is truely one of the best shops in Albany. Any time I have had my car in for service it is washed at no charge. They also offer a full detail at a reasonable price. I would not hesitate to recommend Premier Autoworks to anyone.

When purchasing a vehicle from this lot James the owner tagged on over a thousand dollars to my…read moreloan because he saved me on my interest rate and charged me lender fees that the bank does not even charge all to put more money in his pocket he is a thief and a liar! Would not reccomend anyone to buy anything from here! Contract was done at 8500 tax tag and title where does 11000 come from? Lender fees? That is one he charged and State Farm doesn't charge lender fees! And the extra money came from where? Stated he lowered my interest rate no State Farm did that and lowered my payments no he didn't they went a lot higher shorter terms yes State Farm did that so he gets to pocket what State Farm did for me? Not legal at all!

Highly recommend!! Well trained, courteous people. They have board games, big screen TVs, and…read morecoffee pods. My car is holding up well too.

Great dealership, great general manager I have a 2022. It's a great car great dealer service. It's…read moreone of the best cars for the money for the money SEL has every option you can want on a car great interior great style take a look at it before you buy one of the higher price cars service and warranty is out of this world has a great warranty

There is rick and owner telling you one thing on phone but is totally wrong information when you…read morearrive to pick up parts Refuse to give money back I am filling fraudulent charge through my bank

I am not typically complaining about things, but the experience I had over the phone with the…read moremanager was very unprofessional. I called to ask if there was a specific vehicle on his lot that I needed parts out of to fix my broken car, and he did not give me the time of day. He not only rushed me off the phone, but he didn't even entertain my question. Lost a potential customer, treat us with worth as you are in business because we buy from you. Simply saying, "just come down and see what we got," then hanging up before I can even get a word out is plain rude, and I will not recommend anyone to your business. Marcos M.