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    Crain's Motorhead Warehouse

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    AutoNation Chrysler Dodge Jeep Ram South Columbus

    AutoNation Chrysler Dodge Jeep Ram South Columbus

    (41 reviews)

    They couldn't get the part I needed to repair my truck. Instead of making any progress, they just…read morekept leading me on saying it was on its way. They did this for over two months without a loaner or rental car reimbursement (even after asking multiple times). After two months, I just towed my truck somewhere else to do the repair, and they still had the audacity to charge me $215. Don't waste your time trying to get a part installed here. Thanks, Chris, you were useless.

    As requested from the comment below my review, I have tried to call, no one is picking up. It's…read morehard to settle something when no one wants to pick the phone up. Nor is there an option on the menu to speak to anyone other than sales, parts, or service. I tried all including the "operator" and it sends me back to the original menu. Do not go here to get any type of work done. They will "replace" the engine and not do a test drive. Then damage parts when you give them a bad review. I've tried to get them to do right and nothing is coming up to fix their negligence. They also caused a 3-3.5" crack on the body near my headlight. Then tried to say there was significant damage. There is no damage. I took the trim piece off because the retainer clips are cheaply made and they break easily. So I removed it myself so it wouldn't fly off while I was on the highway. There's no customer service whatsoever. The photos are of my radiator they claimed to tell me was debris. Then changed it to the age is factor because I told them there was no way it was debris because of the location and it was only upper corner fan side. The vehicle is a 2020. There's no way age was a factor. There was absolutely NOTHING wrong with my radiator before they got their hands in it. To top it off, they cancelled the warranty on the "new" engine without even looking at it to see if it was damaged. And they didn't tell me they cancelled it. POS service techs and advisors and advisor manager. DO NOT GO HERE!

    Crain's Motorhead Warehouse - usedcardealers - Updated May 2026

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