What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

I have worked with Haslam Insurance since the purchase of my first home. They are really great to…read morework with! We have found that with insurance it is what you "don't know" and what you want is a broker that watches out for you, that get you the best coverage and you know that they are there for you if you need them. That is Haslam Insurance. Thank you Scott, Krissy, & Derrick, you're the Best!

I have worked with Haslam insurance since the purchase of my first home, then business, then second…read morehome, then too many autos to count. They have been excellent. We experienced probably the worse thing that could happen - our main home burned down. They were there for us. Pricing has always been competitive especially on our autos, but they always seem to provide us with even more coverage or perks (like if you have to rent a car). We have found that with insurance it is what you "don't know" and what you want is a broker that watches out for you, that get you the best coverage and you know that they are there for you if you need them. That is Haslam Insurance. Thank you Scott, Krissy, & Derrick. You're the Best!

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan

We have known Alex for thirteen years at this point and know him to be a kind, responsible, and…read moreintelligent individual. We began working with him as our insurance agent for car, rental, business liability, and life insurance. He has been nothing but responsive and helpful in finding the best rates and companies to go with. We are now considering disability insurance and Alex has been very helpful in guiding us through the process. Navigating the many insurance options can be complicated and confusing, but thanks to Alex it has actually been really simple and doable. My husband and I trust him completely and recommend him to anyone needing a great insurance agent.

I was frustrated with Covered California's help line, so I took to twitter to see if anyone else…read morewas having issue. I found Alex offering free assistance and I gave him a call. He was very helpful, sincere, and offered a lot of great information. Thank you Alex!!

This guy was legitimately helpful. I had a very specific insurance product that I knew was tough…read more Most other places, brokers, I called didn't answer the phone or you had to leave a voicemail but he answered right away and pointed me in the right direction.

I am a small car dealership that has been in business for 6 years. When I first looked for…read moreinsurance, I came across a rep. of this company at an auction. I decided to get their insurance since it was a very low price. I have stayed because the value is outstanding. I am impressed with the accessability to Kirk Hawkins to answer any questions I have. I call him often and he always takes the time to completely answer my question. If he doesn't have an answer, he does the research and gets back to me immediately. I used to shop each year to see if the prices were competitive. I stopped doing that years ago as I know that I don't need to change. I have piece of mind and know I am covered the way I need to be. It is a bonus that his prices are the lowest I have found. If Kirk has the type of insurance you need, Go with him. He won't let you down.

The insurance team at Limitless are responsive, professional, and experts in the areas in which…read morethey cover. Eugene worked with me to find the best coverage/pricing for my business and home needs. In both cases, Eugene guided me every step of the way and shopped around to get the most competitive pricing for my needs. Limitless Insurance is a trustworthy company that I would come back to again and again and wouldn't hesitate to recommend them to anyone seeking insurance.

I have been a client with Limitless for about 12 months now. After going thru 4 agencies over a 2…read moreyear span, it is nice to finally find a company that cares about their clients and delivers value at the same time. Their hands on personalized approach and extensive experience really stood out as I got to know them. Thanks for taking care of us Gary and Eugene!

I've worked with Ana and Aries from their initial launching and I've witnessed their evolution. As…read morea #Realtor, our home owner clients expect great service and reliable folks, not to mention exceptional customer service and, most importantly, the right insurance protection money can buy. That, in a nutshell is what Aries Insurance delivers... and all done with a smile! Great work! #TheBrokerWithAHeart @San Francisco CA

I highly recommend Ana and her team at Aries Insurance. My company was needed Worker's Compensation…read moreinsurance and liability insurance. She was able to accomplish all that for us really fast. I am super happy with her service. I recommended.

Beware - this place doesn't even have an agent working in the office for the next couple months, so…read morethey can't even talk to you about insurance quotes. They also hung up on me pretty swiftly. Honestly, just pretty surprising.

My husband and I was going through a stressful time during the accident, and Commercial One was…read morethere to help. Our claims manager went above and beyond to update us and to help us escalate our case. My experience with Commercial One has been very positive. For me, personalize services mostly wins my business. The person who had helped me at Commercial One seems to be very knowledgeable in the business and what he is doing.

SALLY AND PETER :…read more They are "detail oriented".... and never gave the feeling that they wanted to hurry me. Jack Barry San Francisco

They provide good service and quick response. They shop around for the price and get the better…read morecoverage for me. They are responsible to help me follow up the stuff and I don't need to worry about it.