Amazing people to work with. All renewals done on time. All requested paperwork issued timely…read more Great rates and awesome customer service. Definitely would recommend Broad Spectrum Insurance for business or personal insurance needs.

I have never had an issue. I love BUNDY she is great and always advocates for me even after I bug…read moreher with so many questions :) She has even advocated for me with the Department of Auto Insurance when I needed the support /backing of my broker. I have never met Dimitri but don't let Bundy go she is an asset to your team.

I have always driven past Jain Williams' State Farm office, as it's been a staple in Oakland for…read moreyears. Although I've had another type of insurance with State Farm, my auto insurance had been with a different company for nearly 20 years. I recently called the office to update my insurance card and had the pleasure of speaking with Carla. During our conversation, she asked if I had auto insurance and who my current provider was. She then asked if she could review my policy with me. Normally, I would have politely declined, but Carla's warm and friendly personality immediately put me at ease. It honestly felt like I was talking to someone I'd known for years. She took the time to thoroughly explain my coverage in a way no one ever had before. I realized I had always carried auto insurance simply because it's required by law in California, without ever fully understanding what my policy actually covered. At first, I was hesitant to make a change after being with my previous insurance company for almost 20 years. However, by the end of our conversation, I felt confident enough to become part of the State Farm family. Carla is truly an asset to this office. Her professionalism, patience, and genuine care made all the difference. Excellent customer service like hers is hard to find, and I sincerely appreciate the time she took to help me.

this place is awesome' friendly people ' I would say thank you so much guys and I need to say…read morethanks for Carla. Thank you for help.

Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

I've been working with John for 7 years now and I've been very happy with his product knowledge and…read morehis customer service. He and his team makes are available for questions or concerns and he's always available to review my insurance policies and overall insurance needs and he is not high-pressure or sales-y in anyway.

John and the team are great. We've been working with them for years, and they just helped with a…read morenew priority out of state.

My 450SL was totaled back in the 70s after I was honorary discharge from Lackland Air force …read more when Cord was in practise I was refered to Steven David Body Shop in Burlingame, CA. it took quilte awhile and I wasnt able to it with me to Malibu, CA whereI felt trpped. Not at this time, but I' like to speak to Susan. No. Elmo. 5

I've been getting my insurance through Barthold for about 8 years now and couldn't be happier…read more Susan and Nadine are always very responsive and willing to help me find a cost savings! I've only had a couple claims but each time has been very pleasant and painless.

Karen and her team were very easy to work with. I reached out for new home insurance. She was quick…read moreto respond and after a day, she found better coverage for less than my current premium. All docs were handled electronically and I was up and running a day later. She was honest and upfront about where she could save me and where I was better off looking on my own. For that, she gets a full positive rating for service, savings, and communication. Thanks again.

I don't usually write reviews of businesses, especially of any financial or insurance brokers -…read moremainly because the preferences for them tend to be very subjective. But I had to make an exception for Karen Sahota from SahotaInsuranceServices - with whom I had worked for over 20 years: Karen Sahota from SahotaInsuranceServices. She and her team always looked out for my best interest and worked diligently during every rate increase to ensure we got the best insurance coverage at the best price. With her experience, she will also provide you detailed analysis(simplified for me, of course) of why things are the way they are and what's our best option. I've had Home and Auto Insurance from multiple Insurance firms, and I always used to shop and compare myself(yes, I'm that OCD), but Karen's offer had always been the best. I've never had any issues dealing with a claim with any of the insurers she recommended. At this point, I believe whatever she says. So, if you are looking for a good Insurance agent who will keep your best interest, look no further. You have my word for it. Call her now to see if you can get a better deal. Good luck! You can find her at: https://agentpages.twfg.com/karensahota/ or https://www.facebook.com/SahotaInsuranceServices

I have been a customer of Alan Chan and Tracy Allio for over 2 decades (specifically over 21…read moreyears). Tracy and Alan have always taken very good care of me as a customer. As a result, I have transferred all of my insurance needs to Tracy's care. Through my first decade with State Farm under Tracy and Alan's care, my service satisfaction has always been high while my premiums dropped due to my being a good customer (not having any incidents). Even when I did have some not-at-fault incident such as being rear-ended by another car, Tracy was able to quickly take care of things for me, and I never have any issue getting the resolution I wanted. Recently, State Farm had to increase its price, and Alan/Tracy did not sugarcoat and explained the situations in full to me. In fact, soon after, Tracy helped me correct one of my premiums. I appreciate the way Alan and Tracy take good care of their customers while keeping in mind that their reputation with their customers is most important. I will continue to stay with Tracy and Alan due to their great services!

Alan and his team are excellent! If you want an agent that really cares about his policyholders,…read moreAlan is your agent! They took good care of me when I made a claim a few years back when my car was stolen from a secured garage in SF. I had some minor issues with the claims department, but Alan's team came through for me. They took the time to call them for me, and things got straightened out. They will work with their underwriter for you to get you the best rate. They were able to lower my car insurance by $30/mo recently when there was a huge price hike in CA. They are always friendly, honest, and very loyal to their customers.

I needed car insurance. I got car insurance. I know everyone hates insurance companies (me too) but…read moreat least having Christina as my agent is a relief. Christina and her team are on top of things and are able to explain things clearly to me and not waste my time with a runaround. My parents had been with Christina's State Farm agency for a long time and it was time I got separate insurance from my parents. Christina and team were very helpful answering my questions even for other types of insurance questions. Unfortunately, prices are up everywhere so there is no way to get a cheaper deal unless you go with terrible coverage from other companies. I learned State Farm corporation decides prices for coverage; not the agent. The agent helps you figure out what coverage you need for what you have and to help guide you in case you get into an accident. I hope to purchase a house soon and would need home insurance but State Farm does not have new applications yet. The team is able to speak English, Cantonese, and Mandarin which would be helpful for the Chinese speakers that need help. Great location just off the freeway. Parking can be a little tight sometimes.

Worst customer service! This agent does not care about her clients and DEFINITELY does not want to…read morehelp people save money. Insurance rates have gotten so expensive! When I asked them if we can review my policy to help me save some money, they were so rude to me. They told me that it is a lot of work for them to have to review and update my policies. Since I am paying a lot of money each month it didn't seem unrealistic to me. I sat in their office for almost 2 hours going over everything. I canceled several items on my policy and then asked what my new monthly amount would be. "Steven" again told me that it is a lot of work for them to do this and for me to give him some time to figure out the new cost. It's been several weeks now and after they canceled 2 of my vehicles and the road side assistance, my monthly amount is still just as high. It didn't go down at all!!! When I called and asked why, again I was told that this is a lot of work for them to do and it takes months for them to give me a new quote. We have been with State Farm for more than 25 years. Our last 2 agents retired and that's why we ended up with this agent. The agents we had before were not only willing to help us, but gave us quotes the same day! This agent is NOT at all interested in helping us. They are rude and disrespectful when I asked for help. After being told again and again about how much work they have to do for me, I changed agents and have never been happier. This agent has terrible people and customer service skills. She has no business being an insurance agent and I also plan on filing a complaint with the BBB.