Tony and his team are rock stars! Many insurance brokers are responsive when selling you a policy…read morebut hard to reach when you actually need help. Tony and his team have always been there for me. After 14 years with virtually no claims, Liberty Mutual dropped coverage for my rental properties and later my home. While some brokers wouldn't even return my calls, Tony and his team helped me find solutions. They've also been consistently responsive whenever I've needed policy changes--including multiple adjustments to my umbrella coverage over the years. What really sets Tony apart is his integrity. When an insurer he recommended couldn't cover my home because of its proximity to trees, he gave me the names of other companies to try before pursuing surplus lines coverage--even though it meant taking my business elsewhere. His advice worked. After decades of working with insurance brokers, Tony stands out as someone I trust to put my interests first. I can't recommend him and his team highly enough!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

I was recently trying to accomplish the impossible: find a landlord insurance policy for a home in…read morea fire hazard zone without using the costly Cal Fair Plan. After several failed attempts with various agents and insurance companies, I connected with Mallory at Nadler Ins., and she did the impossible -- she actually found a complete policy without Cal Fair! While I didn't end up purchasing this policy (simply because my plans for the property changed), I was so impressed with Mallory's service that I wanted to write a review so that everyone knows how awesome she is. :) She truly went above and beyond while working with me: made numerous adjustments to the policy parameters per my request, was super quick to respond, was so polite and friendly throughout the process, and was clearly very knowledgeable about the industry. Very positive experience overall, and I would definitely work with Mallory again.

Never replied despite two tries. I gave detailed info for an umbrella quote Thu and was told I…read morewould hear back by end of day Fri. That didn't happen, so Mon I called again and the person answering the phone found my info and said the agent working on it told her she would call me back within an hour. Nope, absolute silence. It's now Tuesday afternoon. I'll find another agent.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I would like to share the excellent service I recently received with…read more Clarissa Barrientos Dominguez at the Sunnyvale Office of Allstate on Remington Ave. She was very informative and helpful in understanding my concerns but also providing a solution. She did her very best to try and find ways to help lower my car insurance rates. Thank you, Clarissa! While, I am still struggling with the increases in California rates right now, I truly appreciate your efforts in helping me!

We utilized this broker from 2015 until recently. Planning to never use them again based on the…read morelack of assistance from their representatives, and quite frankly, underwhelmed by that experience. Had a large loss on the policy, and their response was that the carrier declined to renew the policy, and suggested we look at other brokers to avoid a lapse in coverage. No recommendation for other brokers given, no indication in their email that other companies had been solicited. Basically told us to go find a new carrier, words to that effect. By the way, to the business owner, in the event, you plan to reply to this review with some explanation or placating statement, do not bother. The email communications from your employee said all we need to know to never work with you again.

Theses people are a waste of time, I spent 30 minutes submitting all the information they require…read morefor 13 of my 25 properties on their website, the next day they say they only have 1 competitive company for Manufactured homes and completely disregarded the other properties I submitted. When I asked if they'd quote the properties that were not Manufactured they asked me to resend all the info again... NO THANK YOU YOU HAVE WASTED ENOUGH OF MY TIME... P.S. The broker I currently have has 4 companies that are competive for manufactured homes...

It was a pleasure to work on insurance with Nardy Brasil and this agency. Helpful, professional,…read morehonest, efficient.

If you're anything like me I'm an over 55 Senior and careful driver. I have my home bundled for a…read moresavings and have been protected by Farmers for over 30 years. Gus Anagnostou was my prior agent and good friend since teenagers, and when he left, I received the exact same care from Mark Landis. But I want to preface our encounter. I never filed but one incident in all those years, a branch from the oak tree in front of our house broke the antenna on my van, so when I called Mark he handled my claim with a straight forward and congenial matter, but it was Nardi Brasil, who absolutely, without a doubt won my heart and continued loyalty. That was then, 15 years ago, but this is now; same characters, same results. I hit road debris from Cal Trans working on Hwy 80. But covid hit and years went by until I decided to get the fog lamp and bumper repaired. Nardi again was incredible. I felt like I was her only client, with personal text messages and follow through that will keep me right where I am for my entirety. Farmers in Redwood City. You cannot go wrong.

Until Connell & Associates, I had no idea how much easier life is with good insurance brokers. They…read morego the extra mile to find the right insurance for your needs. Last year I was able to avoid FAIR insurance because they helped me find a specialized insurer that would cover my home; this year Jacqueline took it upon herself to look at all my options and found even better coverage for me at the same price, and helped sort out a billing issue with the prior insurer. Truly amazing service.

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I am very lucky to get help from Valentina and Aki! They respond very fast and helped me to solve a…read moreinsurance problem with detailed guidance on what should I do with every step of the process. Really appreciate both of them jump in in our difficult time and helped out promptly. Thanks again!

Candice's team as always super helpful. Jessica in particular was great at handling my bonehead…read morequestions without making me feel like an idiot.

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Worst customer service ever. Thao Vao and her team do NOT answer the phone, don't answer text…read moremessages or emails for over 30 days. No one calls back. Completely unacceptable. Allstate is good, however, choose a different agent to work with. I've had Allstate for over 7 years. Come to find out... this agent did my pre qualifications wrong and has been over charging me additional money on my policy for fire sprinklers and alarm the past 4 years. Which I DO have sprinklers and alarm, as my home was new construction. They owe me reimbursement for the last 4 years, but refuse to call me back and handle the situation appropriately. Again. worst customer service I've ever encountered. WORST!

I switched to Allstate with Thao a few years back and it saved me a lot of money even though I have…read morepoints on my driving record. I didn't realize she moved offices since I prefer communication via text or email, so I must leave her a new Yelp review on her new page! I had car insurance through state farm before, and when I got my tickets my premium skyrocketed! I walked in and got a quote and was greeted with quickness, efficiency, and a friendly smile. This office surprised me so much that I even chose them for my new motorcycle over my old insurance. I just email or text them with any questions or changes I need and she responds right away and makes insurance much easier to deal with! Highly recommend having Thao as your insurance agent.

I was referred to Eric Barrett by a friend. I phoned Eric one morning to discuss health insurance…read moreplans, and within minutes he had a great fit for me. He helped with all the details while I was on the phone incuding opening my account and funding the first payment. It's great to deal with a professional that is friendy and experienced, especially in stressful times. I'll happily use Barrett Insurance Service in the future!

We found Eric to be very responsive, informative and patient as we worked through what our…read moreimmediate options were for family health insurance. I called him in a panic and he walked me through what steps I needed to take in order to work through my situation. He was straightforward and spot on with his advice. I highly recommend him.