Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Called for insurance quote multiple times, no answer and no call back. Imagine how they treat their…read morecustomers

Be sure to talk to Karla Hague. (925) 447-2565 ext. 216…read moreShe is my "Go to" person. Always cheerful. Always responsive. She knows the insurance business.

We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Nick Vrankovich of Onstad's Insurance Agency, was very patient, understanding, kind, and efficient…read more Additionally, I left a message for him at 4:30 on a Tuesday evening and he responded the next morning as soon as he arrived at work. I highly recommend him to anyone who is looking for insurance.

I was working with Michael Tran, who went above and beyond to help me with my policy. I was at the…read moredealership until 9 p.m., and I was shocked that he was still able to assist me that late. I felt truly appreciated that he went out of his way to help. It was probably the fastest service I've ever experience...He tookk the time to clearly explain my coverages instead of just giving me a price and having me pay like my previous company did. Thank you.....I will definitely be sending business your way.

I received an email from Craig today informing me that our cost for my mother's car insurance…read moreincreased. The cost was because the insurance company we get the insurance through raised their rates. Craig reviewed my mother's coverage, looked up the value of the cars on my mother's plans and suggested ways we could reduce our total cost. I was really impressed with this sort of personal attention. Craig discovered the issue and was able to come up with a solution that resulted in a win for us. Quite frankly, I'm surprised that a company would go out of their way to reduce the amount of money we're paying per month. I'm surprised and grateful. Thank you, Craig.

Rick Hatcher is helpful, responsive and very easy to talk to. Got me set up with the coverage I…read moreneed at a great price. Thank you! So happy I found JSW!

We have been doing business with Michael Ornelas for many years…read more Also, Frank is a great help when we have a crisis! This is a great office to do business with.

Michael and his team are the best. They are prompt and thorough in every transaction.read more

Just switched a few months ago from a dishonest agent in Mill Valley, CA to this agent and so far,…read morethey have been just great. I would suggest you switch to them if you are having problems with your current agent. Dealth with Lisa and Brandon and they were both great.

Really responsiv and knowledgeable agent! I'm a long time client of theirs and recommend them to…read moreanyone who asks! Brandon, in particular, is very helpful!

Called Kathleen Hinek about taking over my multitude of Farmer's policies and she hung up on me…read moresaying "I'm Good". Horrible customer service. Clearly she was not at all interested in taking on new business.

Honesty is the BEST policy!!!…read more We asked Kathleen if she would review our current Auto Insurance Policy (we have 4 vehicles!!) after my husband and I got married last year to see where we stand with the current company we use and see if we could possibly get better rates. What I expected: A pitch to change our auto insurance to Farmers What I received: "You are in a good position with your current policy as far as coverage and premium goes." Ummmm what?!?!? I decided to review because I don't know about you, but when you get such a refeshing honest answer when you are expecting the complete opposite it makes you feel like maybe just maaaaaaybe there are still good honest people out there that you can count on. So we kept our current Auto policy and worked with Kathleen for Renters Insurance. If you do not have Renters Insurance, please contact her. We never had it before and it's really something all renters should have.

If you want personalized care with your insurance agents, then you've found it here. We've been…read morewith Randy Jones insurance since I can remember, at least 12 years or more. I appreciate that I can always call and talk directly with an individual, Randy or Leslie or someone else helpful. I don't have to punch any numbers to be taken through any automation. When I need them, they are there. They communicate clearly, quickly, and honestly. And, they are patient with me when I am late in responding! Just recently, I emailed for documents I need for an application and they sent it to me within the hour! And, it was later on a Friday. If you are looking for someone who cares, go to Randy Jones. You will get personalized service, the kind that is so rare these days.

Randy and Leslie Jones have been our insurance brokers for several lines for over twenty plus…read moreyears. They are knowledgeable, responsive and committed and really take the time and energy to explain issues and work hard on behalf of their clients. They really do put the "personal" in the term "personal service". We recommend them highly. Dan and Lory Hawley Hayward, CA