Visiting NC from NYC so I was hoping their seafood boils were a hit and decided to try out crafty crab. It's a huge spot with fun seafood decor. I enjoyed it and would definitely go back. The customers service was amazing! Like seriously! Mikey S was our server and he was great, very personable. What was amazing was how fast everything came out, yet it came out fresh and steaming hot! The drinks were okay, not really strong but the flavors were okay. The food was great! The steamed oysters with boom sauce were so good! I also had the crafty crab special which came with 1/2lb of Dungeness crab, shrimp, sausage, corn, potato, and an egg for $29 - this was a great deal. I had this with the boom sauce, fire spice, the sauce was great, the "fire" wasn't really hot though. read more

See all

I am sharing this experience because it involved a disclosed food allergy and should be taken seriously. My family and I visited Crafty Crab Concord on July 22. Before ordering, I told my server that I am allergic to pork and requested that my seafood boil contain no pork. The server repeated my order back and confirmed "no pork." Despite that confirmation, I found sausage in my seafood boil after I had already started eating. I immediately stopped and notified the restaurant. The staff apologized, but I was disappointed that the seriousness of serving a disclosed allergen was not treated with more urgency. After eating part of the meal before discovering the sausage, I experienced diarrhea and abdominal pain that continued into the following day. I have contacted both Crafty Crab management and the local health department regarding this incident. I hope the restaurant takes this opportunity to improve communication between servers and the kitchen when customers disclose allergies. read more

Today was so cold and rainy but I had cravings for Crab legs. My hunger lead me to Crafty Crab out by Concord Mills. I hadn't been here in a few years. It was kind of dead for Thursday, but I was excited because the less people in the restaurant means that I will get my food quicker! I ordered the seafood boil that came with crab legs, black muscles, and shrimp with mouth, garlic butter sauce, and it was delicious. It was not too spicy, and came out piping and hot. Our hostess and waiter was Rob. The customer service over all was really good. He was super fun and easy to talk to. He came by to check on us and just overall seems like a good guy. The food was delicious. I didn't have any leftovers. Crafty Crab for the win! read more

See all

Picked up food to go and it was great.. Fast service and nice ambiance..Next time I visit I'll sit down to enjoy my delectable green mussels

I have been wanting some crab legs for a while and decided to come to this restaurant since it was near me. My family came also and it didn't take long to be seated. Our waiter was amazing, ensuring we had everything we needed. I ordered Snow Crab legs, sausage, corn, eggs, and shrimp with The Boom seasoning. It was amazing!!!! We all felt full! The ambiance was very nice and calm. I will definitely recommend this restaurant! Also try the catfish and fries, they are tasty also! read more

slow and poor service, despite the restaurant not being busy. Experienced delays getting drinks and placing our order, one drink never arrived. The food order was also incorrect and it took an additional 20 minutes to fix. The manager handled the situation unprofessionally and only offered a $20 discount, while also adding an extra seafood boil that didn't request. Overall, the restaurant showed a lack of leadership, poor customer service, and dismissive responses from management read more

The food was outrageously expensive for the horrible service they provided. The AC wasn't even working inside the restaurant. Very ghetto.

The food was 10/10, service was just as fitting but for the love of all that is holy please pick some good music.

First the food was good, service was terrible. Maybe 4 tables and the servers stayed in the back. The music was too loud and definitely not our taste. Didn't notice until the end but the shell bucket looked like it had never been washed just put a new bag in it, but it's sitting on the table when you get there. read more

Yummy I tested my siblings food and every single dish was yummy. The place is this bright brownish color of light. It gave a really chill vibe. The employees are very nice to the people in the restaurant. There was little people I don't get it. The food is amazing. read more

See all

Food was excellent seasoned well and generous portions. I really appreciated that they were able to accommodate my food allergies! The service was fast and the waitress was helpful with suggestions for our meal. It's a nice vibe and the drinks are on point! read more

See all

Very excited to try this place, so we decided to give it a go for date night. We walked in and we were seated at a booth around the bar. We sat there for about 15 mins without being greeted by anyone. Finally someone walks over and says has your server been over ? We said no and he said he would get her. The server finally comes over she got our drinks and said do yall know what yall want yet? Like we were a bother to her. But of course we were because we had been sitting for about 15 mins. We ordered lemon pepper wings, seafood boil combo and a couple of drinks. The food was ok, the wings 10/10. Once the server brought over the check before we could order more I kindly handed over my card to cash out. After that she never returned of course so I had to go get to go bags myself. Also she never brought over a pin to sign the receipt or leave a tip. The service was just that bad. If it wasn't for the food I would've been upset. read more

Nice food Nice service Nice Ambiance We got chicken tenders basket and it was sooo good and also we get those sea food bags I forgot what it called but it's very good too read more

Crafty Crab - Concord - Seafood Near Me - Concord, North Carolina

I love this place. Whenever you're looking for some good crab legs, go here. We always get the king, crab legs and last night we added the lobster tail. The lobster tail might not be necessary that the king cab legs are must. Definitely worth the price. We always order it "juicy "as it has great spice and flavor. Also. First time I've tried their hush puppies. These were amazing!! I could eat a whole plate!!! read more

See all

Zero Stars This calamari had obviously been frozen for way too long. I hit the road before I opened the take out and tried to eat it while driving it was just disgusting totally inedible read more

Crafty Crab - Concord - Ancient calamari - Seafood Near Me - Concord, North Carolina

We got the seafood boil and it was amazing! Not too spicy but with a little kick and the crab legs were delicious!!

Loved it! Amazing food, service was great the ambiance is great too! Highly recommend this place to enjoy so E yummy food! read more

I reluctantly agreed to visit this chain. The main reason was the loud noise from staff music choices which permeates all locations. Tonight is was toned down significantly!!! Enjoyed the boil, some appetizers and fabulous service! Keep it up and I'll be back soon! read more

Came in on a busy Friday night and our server Mikey was so patient and attentive. We never felt ignored and Jamal and Isaiah were so kind and helpful, the food came out fast and was all right the first time for the whole party. We've been here before but after Friday night we wouldn't want anyone else other than Mikey, Jamal, and Isaiah to serve us. What great people you have working at this establishment !! read more

First time here. My niece wanted a shrimp boil to celebrate her birthday. There was a group of 10 of us which is hard to do comfortably in the midst of COVID BUT we were able to get a room in the back that had plenty of space. There was only one other group and we were spaced apart very well. The service was great. Ray was so attentive and friendly! He made our birthday celebration enjoyable. We got our food very quickly. I got a to go order that was perfect. Now for the food. Shrimp boil great! Lobster boil great! Lemon pepper wings great! Corn on the cob great-flavors delicious. Rice good especially when you mix in some of the seasoning from the boil. Calamari-not a fan but my cousin thought it was good. Tasted very bland to me. I ordered catfish basket. Not impressed with the catfish. Tasted like it wasn't seasoned at all nor was the cornmeal it was fried in. But the fish was good. I just didn't like the lack of seasoning. Paper straws were a plus. Special touch: they played Stevie Wonders happy birthday when they brought out cheesecake for the bday girl. NEVER got that at a restaurant. This is probably one of the safest places I feel comfortable eating right now. I'll be back. Thx for making a 13 year olds night special. read more

See all

Food wasn't that good and too expensive. Had way better for less money at places like tasty crab.

This is my first time here, very clean looking place, short wait time but lengthy time waiting for our waitress to announce herself. I'll assume the waitress didn't know we were at her table or she was assigned us but we waited a good 10-15 minutes before anyone came over to just say hello. I'm not a crab lover but my wife is, she could eat crab legs all day. After her meal she was content with her juicy fingers and mouth. I believe we will be back, hopefully they will be a little more organized then. read more

Crafty Crab - Concord - King Crab in a bag, my wife was tearing it up, best picture I could take. - Seafood Near Me - Concord, North Carolina

See all

Excellent customer service! Food was delicious and came out hot + fresh! This is a must dine for anyone who loves seafood. read more

See all

The service is awful. Would not recommend this place to anyone.Place an order to go at 5:50 pm. Waited 45 mins spent almost $200 for something that was supposed to be ready in 15 mins. The manager Mark claimed that he could not do anything since the order was already paid for. But for future experience he could offer something. That had nothing to do with today's service. read more

This location have the absolute worst customer service, I came twice & both times it was horrible. First time at the bar & the second time in the dining area (we waited ten minutes and no one came to our table) We will not be returning to this location read more

My son placed an order through Uber Eats for a half lb of crablegs and shrimp (no head), no corn or potatoes add eggs. Upon my arrival home, I work nights at the hospital, I discover that my order that totaled $51.91 through Uber eats only consisted of sweet potato fries, which wasn't even CLOSED to my order. The staff just stands around, on their phones talking and not being attentive to the patrons and it is very unprofessional. I am sure this is how this order is so f*^ked up. I just got home from work. I just want a refund and I will never order from here again or visit this restaurant read more

Craftyyy crabbbbb!! Come out and check them out Get the boil All the seasonings and can't go wrong with any drink here either read more

The AC isn't working , but the boils were wonderful! Pricey but good. I'll definitely come back.

Excellent service. Delicious food and good portions. Loved the feel of the place, too--open, well-decorated, very nice.

The service was good, the food was ok I had better. I don't think I would go back if in town.

Sadly, I would not be returning. For the amount of money you spend you would expect everything to be good. I ordered the large platter and my shrimp seemed to be over cooked. My potatoes were mushy which I'm assuming was from being in the boil bag, lastly my crab legs were gross. I'm just assuming it was over cooked. The staff were very polite but the food is a no go. read more

Crafty Crab - Concord - Crab legs - Seafood Near Me - Concord, North Carolina

I love the atmosphere and our server Ray was awesome. The food came out very fast, and hot. I will be returning

Absolutely TERRIBLE service. Our server came over with an attitude, and asked for orders immediately. Brought our drinks, never looked back or said anything when we said "thank you". Never came back to check on us, mouths on fire from spice and couldn't even get a water. Food is amazing, service is 0/10. She sat at a booth on her phone while it's ON SOEAKER, talk about unprofessional. We were literally the only table in there, do better. I bartend in uptown this is shitty service. read more

This spot was typical, not outstanding but not bad either. Spacious inside, nice decor, but it was a little dirty inside. Lately I've tried not to use outside bathrooms, but went to this one and wish I had went before I left home, definitely dirty and needs some TLC. The wait time was ridiculous, almost an hour and not sure why because it didn't seem overly crowded. Then once we sat down another 25 minutes before we called a server over and then we finally we able to get our order taken. The lobster was a little over cooked because it was rubbery but the BOOM seasoning was really good. The corn was cooked to perfection along with the potatoes. I had it medium spicy, but next time I'll step it up a notch. The hush puppies had a nice flavor to them, I would order those again. Overall just ok. read more

See all

Visit Date 9/28/2020 So this was my first time having seafood steamer bag (I guess that's what it is called). Plus I have been waiting for this location to open for a while now. Will I go back?? See the end of this review FOOD: OMG full of flavor and a BOLD taste. I ordered the crab legs and shrimp with potatoes and I got two boiled egg (that was extra) And when I tell you the flavor and taste made it better. The only bad thing was my shrimp and crab legs was a little over cooked. The boiled egg was SUPER YUMMY. Staff: I was greeted when I walked in the door by all three employees. But two was having a conversation so the other young lady helped me. She was very helpful. She even asked was this my first time there. When I said yes she started explaining the menu to me. And that helpful Decor: Inside was really big with plenty of space. They even have a bar area. I did not diner in so could not tell you how the service was. My to go order came out really fast. Well I go back: YES I WILL. If I order to go again I might taste a shrimp to make sure it's not over cook read more

See all

Did not have a good carry out experience. When ordered it was estimated to be ready in 20 but when I got there 25 minutes later it was estimated for another 20. Their system to identify orders was very confusing and many orders including mine seemed to just sit even though they were ready. Food was just ok when I got home (even though they left out my rice). Their customer service and process was very chaotic and deters me from wanting to return. read more

I love seafood. I expected sunshine & rainbows when I stopped in. I ordered a scallop dinner & when it was delivered I felt like I could've bought a box of frozen seafood for the same quality. The service was good, very on top of refills. I doubt I'll return. read more

I'm so disappointed I went there to pick up my takeout order, I paid the bill it was 36.36. I did not add a tip because it was a take out. They added 13.00 tip that I didn't authorize. Today 5:34 AM Cash App: Your transaction at Crafty Crab Concord has been updated from $36.36 to include tip. Your new total is $48.36. read more

Upon arrival the building is very nice and modern with a fresh feel. Walking in you're met with the amazing smell of seafood, a well-designed interior, and music to fit the vibe. The front staff were very friendly and seated us quickly. The menu was very similar to most seafood places so choosing a dish wasn't very hard. I went with the Snow Crab Legs Boil with Shrimp, Potatoes, and Corn on the Cob. I opted for the Lemon Pepper seasoning and the Fire spice level. Our waiter was very friendly, engaging in conversation and also promptly making sure we had what we needed. When the food arrived we quickly dug in only to find that all of our crab legs were only half full with meat. I'm not sure if that was specific to this place but i've never had that happen anywhere else so that was a bit disappointing. Also, the Fire spice level wasn't that spicy compared to other spice levels i've had but, it wasn't bad. If you love seafood, i'd definitely encourage you to check this place out! read more

See all

Ok...I love a good crab boil and Crafty Crab did not disappoint. The food was seasoned well and the wings were delicious. My only complaint is the service was extremely slow. I ordered two drinks and they came out long after the food. It was almost time for us to pay our bill when we got the drinks. read more