Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

Chris and Ashley were great. I needed a mixing valve replaced on my water heater. They replied…read morepromptly and were great at communicating, worked quickly, did the job well, and charged a reasonable price. Can't ask for more. Will likely call again in the future.

I can't respond to your comment on my previous review so I'm leaving this here…read more You never showed up for the appointment scheduled from 3-4 PM. I was home for the entirety of the time slot we had scheduled. I also have a Ring camera and doorbell that show you were never at my home. What a lack of professionalism.

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Our hot water heater started leaking while Dennis was on vacation. Despite that, he returned our…read morecall and patiently spent time walking us through how to turn off the water and gas to the tank. He checked in to make sure the leak was under control, and set up an appointment for after he returned. He showed up right on schedule, provided an estimate, ordered a new tank, and returned the next day to install it. The cost was exactly as quoted, and he again spent time to make sure we understood the new setup. Great communicator, prompt, and reliable - highly recommend!

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

Benoure plumbing and heating has always been are go to place…read more Their employees are very knowledgeable and professional. Steve that works in HVAC is very competent and pleasant. Good company to do business with. Donna C

When Benoure installed my furnace they were great, however, their service since has been terrible…read more The unit has failed multiple times and anytime I call for service am told that they are "scheduling out multiple weeks". Today they recommended I call someone else. Those folks came within three hours and now have to replace another part that broke. That's five broken parts on a furnace that was only replaced a couple of y

Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

Horizon Plumbing & Heating recently completed repairs on my boiler. Jason Foster and his crew…read moreinstalled a new water feeder valve and pump. They also repaired my boiler's vent tube and installed a cap, so the vent whistle works and things are now up to code. Everything looks great and works perfectly. Jason and his crew were very polite and professional, and they explained everything that they were doing throughout the process. They were punctual and completed work in a timely manner. They also kept everything neat and clean. Best of all, the finished cost was exactly what I had been quoted in the estimate. And the price was very reasonable. Horizon Plumbing & Heating came in at a much lower cost than other estimates I received. They did an exceptional job. I highly recommend Horizon Plumbing & Heating and Jason Foster.

Jason Foster and his crew are wonderful! All were both…read moreprofessional and friendly. Both of the times I have called Horizon they went above and beyond what I expected. 5 stars isn't enough.