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    Craft Carpet Care

    5.0 (3 reviews)
    Open 9:00 am - 9:00 pm

    Services - Craft Carpet Care

    Carpet cleaning

    Carpet installation

    Carpet repair

    1 More Service

    Rug cleaning

    Craft Carpet Care Photos

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    Floor Coverings International

    Floor Coverings International

    (18 reviews)

    I scheduled for them to come look at my floors to give me a quote. They gave me a date and then I…read morereceived a call asking if it was a place to park because it just snowed days prior. I told that person I would make sure they have a spot. It seemed like she wanted to reschedule or something Then a day or two later I get an email stating the sales rep was all of a sudden sick. How convenient and good timing. So I said okay and I wasn't going to work with them because the timing was suspicious. But I said that I would still work with them. So we scheduled another day. I received an email asking if they could come out on a specific day and I said yes but I guess I didn't respond that same day and that was a problem. The next email I got was a response with the another date almost two weeks later. I asked what happend to the earlier date and I was told the sales rep books up fast and they got booked and then the asked me if I wanted another sales rep and I said yes and asked what time could they make it. The final email the sent me said after checking they don't service my area. Like really?! I already gave them my address the first time we talked, and now y'all don't service my area? Which is the Philadelphia area. That's real strange to me and still confused by their actions and responses. I wasn't rude or anything. Maybe someone will have better luck with this company but I couldn't be okay without sharing this with whoever decides to contact this company and maybe they will see this and not do this to the next potential customer.

    I have tried multiple lawn service and they never did a thorough job!…read more Makeda and her team did absolutely amazing work. I had my back yard cleaned out and other yard work. They did excellent work l. They painted my rusty railings on my porch and back steps and it looks brand new. Excellent service always!

    Smart Carpet And Flooring

    Smart Carpet And Flooring

    (109 reviews)

    I had carpet installed about 12 years ago and recently needed it replaced. The new carpet itself is…read morewhat I wanted and the installation quality seems solid, that's the only reason I'm giving three stars instead of one. Unfortunately, the installer left my home in a shocking state. I was in a meeting when they finished, so I only gave a quick glance and thought everything looked fine. Later, when I inspected more closely, I was stunned by the mess left behind. It was unacceptable and very disappointing to have to clean up after a professional installation. Great carpet and decent workmanship, but the lack of respect for my home and cleanup was incredibly frustrating.

    We had carpet replaced and vinyl plank flooring put in a few years ago. I'm only writing this…read morereview now because every time I walk on my carpet or see the gaps in the floor I'm reminded of what a terrible job installers did. I hate leaving bad reviews, and always give companies a chance to rectify. First of all, my house is old, so the upstairs had leveling under the old carpet. The installers , who spoke zero English by the way, threw out the leveling planks and now I have holes in my floor under the new carpet. Every time I walk up there I step into a ditch. We had the rep come out to see but nothing was ever done about it. About a year or two after, we decided quite stupidly, to use them again for the vinyl floor. They did an ok job in most of the rooms except when you look at the edges by the walls. Huge gaps that don't butt up to the walls so my floors move and space out. Plus it looks sloppy. The trim they put around corners of wall doesn't stay nailed in, so everyday I have to push them back in. The other issue we had after installation was ink coming off the vinyl. It looked like dirt all over our feet and no matter how much I washed or scrubbed the floors it wouldn't stop. The company sent a woman to test the floors. We had a new puppy at the time who had a little accident. I sprayed a paper towel with the puppy urine cleaner and proceeded to wipe up the small piddle. Well wouldn't you know, the woman who was there to take a sample of the floor lied in her report and said we didn't clean up the urine with nothing but a dry paper towel! Now I'm a total clean freak and would NEVER leave dog urine on my floors! So this lie voided anything being done to rectify the situation. Thankfully, with no help from them, the ink seemed to stop coming up off the floor after a few more washes. However, the floors constantly show streaks and footprints no matter how much you wash them, especially after using their recommended floor cleaner. It leaves a yucky film. Now I'm looking at selling my house. I can't sell it with holes in the upstairs floor under the carpet. I'll have to get new carpet put in and spend more money. Oh, and the 6k carpet I bought is so cheap and is fraying all on the stairs. Mind you 6 k to carpet 3 small bedrooms, a 3 foot by 3 foot hallway and one flight of stairs. Another 6 k to do my downstairs in vinyl plank. My house is only 1200 square feet . I also recently needed a vinyl plank replaced in my kitchen due to a chip from dropping a pot. They charged me for an entire box of flooring and ended up replacing a quarter of my kitchen floor. All for one plank. Then they did it wrong and left a gap in between planks, and had to come back to fix it. That took an additional few weeks, I'll never use them again.

    Worldwide Wholesale Floor Coverings - Rug sample of what we liked for our stairs.

    Worldwide Wholesale Floor Coverings

    (38 reviews)

    The laminate floor we installed last year continues to wear terribly, peeling, chipping and lifting…read morein several areas. this floor was over $7,000 with installation, the quality is awful and the customer service is non-existent. I feel compelled to warn consumers NOT to make the same mistake I did, and to stay away from Worldwide Flooring.

    The review made by David B.B. 5 years ago, was exactly our experience today 8/19/22, although we…read moredid not get as far as booking a service, my mother and I were not greeted, we were the only ones with masks on in the whole store, and felt invisible the whole time we were present. When I finally went over to say hello, (even though we did when we entered, with no response) and ask for help, they explained three people had called out. This is not the customers problem, nor is it a reason not to greet customers when they walk in to your establishment. You never know who they are, and what they may be in the market for. We asked where their wool rugs were located. The sales person who had gotten up from his desk, to help us, said "wool is always in our showroom." We wouldn't have known this, as we had never been to the establishment before. Overall it was a negative vibe, and we felt discouraged to continue to look around for what we wanted. We will be taking our business to a different small business location, who will appreciate us, our time and purchase. Thanks.

    Craft Carpet Care - carpet_cleaning - Updated May 2026

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