We had a great time at Cracker Barrel. Our server was super nice and attentive. Bringing biscuits early, refilling waters, etc. The wait was short since we got there at 7:15pm, practically sat right down. The food was typical for Cracker Barrel. I enjoyed my Smokehouse Grilled Chicken. My wife got the fried shrimp and didn't think it was great though. Overall, value for the meal and service is why we rated it a 5/5. read more

Traveling in the area for the first time, we were looking forward to trying out a Cracker Barrel restaurant, as we don't have them where we live. Our server was wonderful! She was pleasant, attentive and fun. The biscuits and cornbread muffins were very delicious! However, the rest of the food was ordinary, overcooked and heavy. Seemingly the vegetables were from a can and the brown gravy from a packet. We'll not be back. read more

Ordered 3 items yesterday and the mobile app gave a time of less than 30 minutes for pickup. 45 minutes and I am still waiting, mine was the only Togo order I saw. I arrived 20 minutes early since I was staying at the nearby hotel, so I was in their store for 40 minutes! I expected my soup to still be hot, the cinnamon rolls to be warm and the greens warm also. Everything was cold, like they forgot about my order. I spoke with someone twice in the front. Soup and the greens were very good. Decided to try again today, I wanted the soup again. This time ordered grits and turkey sausage patties and a 4 pack of biscuits. I arrived at the time expected. My food was cold again, and there were at least 4 other Togo orders. Soup was lukewarm, biscuits could have been cooked a bit longer. They forgot the honey I requested that shows on the receipt. Thank goodness the hotel has a microwave in the room. Gave 3 stars because I love the soup and biscuits. read more

We arrived and they acted as if we were in their way. Then after waiting for about 3 decades we got what can hardly be described as food. The atmosphere was nice but service was horrific. read more

I want to start by saying thank you to the amazing staff at this location. The manager Tiffany and our server Louisa were absolutely phenomenal. The food came out hot and quick for the amount of people we had. We just came from a funeral and needed to have family time after many years of us all being away from each other. We originally had reservations at Golden Corral and were turned away in the worst way, but Cracker Barrel came through with the save. WE WILL DEFINITELY BE BACK!! -Alonna/Bonnie read more

Dirty utensils with brown gunk on them, hair in food, slow service and unhelpful waitress.

I love Cracker Barrel but this location sucked. The staff was not friendly at all, they forgot part of my order and when I went to retrieve the missing items they had a stink attitude. The food was subpar and it took an hour to get a to-go order. The Ham was decent, the coleslaw was definitely skimpy, the fried pickles were good but salty and their ranch is veryyy salty as well. The Chicken Salad was enjoyable though. The gift shop had some really cool stuff but other than that I'd go to a different location if anything because Cracker Barrel is always a decent place for food when your on the interstate and not looking to spend a lot just not this one. read more

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Food: Unfortunately it seems like the quality at Cracker Barrel has gradually declined. We still like going but they have changed some things from the menu over the years which we actually miss. For example, they no longer offer fresh Apple Cider Ambiance: Nothing to mention. Standard antique laden dinning area and gift shop. It's typically busy which is good for business. Service: This is where they shine. Service is typically pretty good. I can't recall ever having bad service. The workers definitely deserve to have higher wages. Good people that balance a lot and lead with a good attitude. Overall: Not happy with menu changes and it seems like corporate has been reducing the quality of their products. The service however is still keeping this place in our thoughts when choosing a place to eat. Recommend using whatever they saved from reducing quality that they give to your employees that are keeping them afloat. read more

Food was cold. And manager was rude. Appetizer was 30 minutes later . I will never go back . Management should of given discount

we had to wait 15 minutes for a seat, 15 minutes before the waitress even came over then an hour for our food that was not fit to eat. The food was cold. The eggs looked like soup and the coffee that they brought me was cold. I sent it back. It came back just as cold, poor service nasty food won't be back. read more

Cracker Barrel Old Country Store - American Near Me - Rocky Mount, North Carolina

Cracker Barrel isn't a gourmand's retreat; no surprise there. But once again, we had an exceptional breakfast because of the wonderful service. Our waitress was busy, but somehow made us feel like we were her only customers. She was pleasant and friendly, and eager to do whatever she could to help us out. We tipped her very generously, and walked out full and in a great mood. What a nice way to leave a restaurant! read more

Had dinner here last weekend with fear and trembling. It's been awhile. New menu, new staff, new manager! Delicious diner well cooked and presented by friendly and attentive staff. Big improvement!!! Clean bathrooms, safe location, good lighting and parking, darling gift shop full of wonderful presents! Oh! Did you know that you can rent videos and CDs if traveling and return them later? Fun! I can recommend this Cracker Barrel again and that makes me glad! How nice! read more

Their attention to detail was poor. I placed a pick up order for dinner and got back to my destination only to discover several items were missing. Had to drive back and wait for them to get it right. Meanwhile, my food got cold. Not cool Cracker Barrel! Get it together! read more

Saturday lunch at the Rocky Mount Cracker Barrel. Moderate wait time to be seated. I did like that they offered a text notification to let you know when you could be seated. I am guessing this business is like most others dealing with staff shortages as it took a longer than normal time after we were seated before the server came to the table. My meal was the maple bacon grilled chicken. Great flavor and ample portion. Server was pleasant while being busy, and that was appreciated. read more

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Probably one of the slowest restaurants in the Continental United States. Had to stop here while traveling and wish I hadn't. The restaurant was not even busy and it took 2 1'2 hours to get the food which was completely wrong. I would not recommend coming here! read more

Unfortunately this was probably the worst experience ever at a Cracker Barrel....the service was awful, food was cold and bland. We asked our server for utensils and he said "oh shit". Asked for a mimosa, said "they were out" but saw all the other tables around us getting mimosas then got the wrong check....it was so bad it was almost comical! read more

We stopped at this Cracker Barrel while we were traveling. I think they were very understaffed because there was a long wait but open tables. Since we have been on the road we were OK with a longer wait and enjoy the store. We had a very nice waitress when we were seated. My son love that he could get breakfast for lunch. I had the salad and sweet potato combo which was very good. Overall not a bad Cracker Barrel hopefully they will have more stuff in the future so you do not have to wait a long time. read more

Cracker Barrel Old Country Store - American Near Me - Rocky Mount, North Carolina

Just stopped at this Cracker Barrel for a good nights sleep and delicious breakfast. It never disappoints! Our sweet waitress made sure my husband got his extra eggs just the way he wanted and of course mine were delicious as well. So nice enjoying breakfast when the service is good. Definitely will be back when traveling to the Outer Banks again. read more

We decided to give this cracker barrel another try. Sad to say it's just not up to any of the others in the chain. Food tasted ok, but was lukewarm almost cold by the time it made it to us. And it took a long time. Had to ask for flatware 3 or 4 times. They got 1/3 of the order wrong. Our server (and the other staff) were MIA for 30-40 minutes so almost no refills on drinks or water. Overall it was a letdown. read more

I will not go back. I went with my mother and aunt for dinner. We did not get what we ordered. The waiter was rude and poured water into my aunt's glass of Sprite. The manager came over, promising that the order would be correct. We weighed another half hour got nothing. I will not return to this location read more

Horrible. Just horrible. Went to this restaurant with my family today and I could not believe it. My food came with a hair in it and it tasted strange. It tasted strongly of dish soap and vinegar. The only good thing about this place was the waiters. Would not come here again. read more

Approached the host stand and employee came over and asked dine in or carry out, we said dine in then she walked away. We were then seated by another employee. Our server came to table quickly and we ordered drinks, an appetizer and two meals. Our drinks came right away. The place was very busy. The table next to us was sat after us and got their app, at this point we had not been served any food. Certainly the waitress could have brought out the biscuits and cornbread, as it had been over 20 mins. But she never came back after taking the order. We decided to leave after 30 mins and went to cashier to pay for the coffee. I didn't have the bill and the first cashier had to get assistance ringing me out without it, I guess. So another employee rang us out but not before offering us an upsale (maybe some candy for the road). Really? read more

I've been an undercover fan of Cracker Barrel for years. They've always gotten a tough rep from certain folks, but yeah... I still like the tasty food options at a reasonable price. My friend and I were recently in Rocky Mount, NC on Thanksgiving evening with few dining choices, but the Barrel came through! Of course, the wait was longer, as it was a holiday. We both ordered the Thanksgiving dinner - turkey, dressing, sweet potato casserole, green beans and pumpkin pie. The turkey, dressing and green beans were fine, not fantastic. The casserole was beyond sweet and the pie was definitely not to our liking. No real complaints about the overall experience though. Service was fine and the price is always right. read more

At 6:45pm on a Saturday they were out of a lot of menu items. They did not have silverware and we had to keep asking for plastic ware. The server forgot one of my sides and I had to remind him and wait. He never offered to refill my drink. read more

The service was ok, but it took forever to get our food. I don't get it because the place wasn't busy.

Decent dinner good food at a fun place. What's not to like here about Cracker Barrel! Let's make sure we understand what this is and what you are getting. This isn't the capital grill this is a great place for breakfast and a no frills meal. Not high fancy dinning. read more

As I had been driving all day (spouse can't make it out of the driveway without maneuvering a wrong turn), I was tired, and as several bourbon cocktails had somehow slithered down my throat, I didn't want to go far. Fortunately there was a Cracker Barrel Old Country Store within easy walking distance. I've always found Cracker Barrels pleasant places to eat. The food has sort of an old time wholesome something to it though put together by someone with exceptionally limited culinary skills. But that is sort of in keeping with what I'd call the West Virginia Holler décor of the place. For my meal I had their turkey special with cranberry, mash and gravy along with a side of breaded and fried okra. The turkey came out rather decent. The fried okra on the other hand, to be nice about it, was less than delicious; and that is a lot less. It's also nice to stroll around in their store as they have some interesting jellies and preserves as well as novelty and decorator items. read more

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The food sucked chicken was terrible the blueberry pancakes tasted like chemicals form temu China. DON'T GO IF YOU WANT A GOOD TIME read more

We stop here on our way to Hilton Head Island every year and as always the food is always good. I recommend it

We were driving through from DC to NC, and stopped here with the family for dinner. We went to the hostess stand and they said "we're just turning over a table; we will call you in a few when your table is ready." This would lead one to believe you'll be seated momentarily. You'd be mistaken. Perhaps this is the new Covid timetable. "Call you in a few" and "we are turning over your table" means 45 minutes. The natives were getting restless. The 6-ft social distancing in the general store area was getting harder and harder to adhere to as the crowd waiting for a table at dinner hour got bigger and bigger. The wait list was 6 parties, mostly 4-tops, and they were soon quoting an hour wait. Just before my kids feigned faint from hunger or resorted to eating their face masks, we were led into the dining area. And it was practically empty. They were seating every other table against the perimeter of the room, none in the middle, in accordance with CDC guidelines. No wonder it took an hour to seat a party of 5. Once seated, it didn't pick up from there. For only having a few tables, it was clear they staffed B team on this Saturday night. We placed our order, and it took another 25-30 for food. Not the lightning speed I've experienced at other CB's in the past. I asked if we could get our biscuits first to tie us over, and they said the cook was just rolling the dough to make some. Mind you, nearly every item on the menu comes with biscuits so you'd think they'd have them churned out assembly line style, or at least have a surplus ready to go. Our server said "if they're not done by the time you finish eating, I can box some up to go for you." Thank you, but I really was hoping to get them as part of my meal as described on the menu. When the meal arrived, it was satisfactory. Nothing to write home about. The sides were particularly sub-par. The grits were cold with the breakfast entree, the steak fries varied in cook-through and temp, the kids Mac n Cheese came with a nice chunk of burnt cheese, the dumplin side was all cream gravy and literally 2.5 dumplings, the cole slaw was not fresh and very limp and soggy. Other sides we ordered failed to appear. Asking for a packet of Splenda took 10 minutes to arrive, at which point the drink was near finished. I don't like to write unsatisfactory reviews, and I'm actually fairly patient and flexible when I see staff working hard but just getting slammed with customers. But this was a near-empty dining area, a shoulder to shoulder waiting area, a skeleton crew of staff, and the B team of wait staff and kitchen staff. Upon seeing the steady stream of to-go orders coming out, perhaps that may have been the better move. Also, one thing to mention for anyone using the restroom and trying to be cautious about germs, everything is manual. The faucet is manual turn on/off, the soap dispenser, paper towel dispenser, etc. Not a big deal normally, but it was difficult to keep clean germ-free hands without the hands-free options available at many public restrooms. read more

Very sad place I remember going to Cracker Barrel when my kids were young ... they loved it Tonight I order fried shrimp mashed potatoes and broccoli casserole.... Nothing came out of the kitchen. I left with an empty stomach. The poor waiter was so embarrassed. He kept coming back to me saying that they were out of broccoli casserole.....He never came with my food. My husband order the steak. He was lucky the food came with exactly 5 fries next to the meat. Incredibly read more

The food was okay but the bacon was raw, and the bacon says "thick bacon" but it was thin. The people were nice and polite. And the environment is okay overall 6/10. read more

Don't try to browse their merchandise unless you want to be hounded by the employees. Treating customers as if they were going to steal the stuff. I won't be buying anything from them today read more

I'll keep it short. The service from our waitress was pleasant. On a Saturday morning be prepared to wait 45 minutes for a table if your party size is more than 4 people. No one but one person in my party was a fan of the food. The portions were small, greasy and tasted very commercial hotel-y. Yet I've seen hotels give there customers more portions than what was offered today. The biscuits are also very buttery and too soft for my liking. But it was nice to experience Cracker Barrel after a long while. read more

I've been to more Cracker Barrels than I care to admit, but this is by far the worst. We actually ended up walking out before getting our food, because after 50 minutes of sitting at the table, we had been given nothing but our drinks, 6 biscuits, and plastic cutlery. Our waitress was vaguely apologetic that they were out of cornbread and silverware, but didn't share any plans to bring some once available. We talked with management and they let us know that "no cooks showed up until 2pm" (20 minutes after we ordered). We saw other tables seated after us get their meals (as well as cornbread and real silverware), so we decided to go elsewhere. read more

It was busy, but they don't know how to handle a big crowd. It took FOREVER for them to get to us, but I do have to give it to them, the food was good. And it didn't take away from the humble atmosphere, plus they were out of the specials! Like it's a RESTAURANT . How do they run out of something if they make it!? read more

Service was good. Our waitress was attentive. The food was fair. The order came out correctly. I remembered their food to be better $40 for two breakfasts & two kids meals. Ehhhh read more

Left much to be desired. As always, the biscuits were delicious, but everything else that was served was bland and unremarkable. Additionally, items from our orders were missing or incorrect. And when this was brought up to the waiter, there were attempts for it to be corrected, but those attempts were not successful. Eventually the manager came over trying to be helpful, but instead he lied about when the food would be ready, offered unprofessional jokes that were too familiar (just because we are both black does not mean we are family), and tried to charm my unamused grandmother. read more

We were served by the very sweet server Amber. Their restaurant is pretty big along with the store. It's very cozy and clean in there and they enforce social distancing. They seat guests in every other table so there is distance between diners. We waited over 30 mins for our food to come out. I ordered the grandma sampler which consisted of Egg Whites, a sample of bacon, sausage, hash brown casserole, and 2 buttermilk pancakes. Amber came over to tell us the kitchen was busy which we appreciated however she also told us she put in our order late, thank you for the honesty Amber. The food was delicious nonetheless but service should pick up a bit better. If it wasn't for the attentive servers not just Amber I would've given the place 3 stars. Also the presentation of the food could've been much better. The food was spaced so far apart and it was disorganized. The pancakes could've come in smaller dishes. Other tables had a better food presentation on their plates. It again shows the inconsistency and disorganization. But thank you Amber for your kind and friendly service. read more

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Keep driving....not up to par! Started with cold biscuits and corn muffins After waiting about 20 minutes someone from the kitchen comes out to advise the meatloaf is in the oven and will be smother 30 minutes! On Saturday night, at 5;00 you don't have one of your signature dishes? Kitchen manager is no doubt worthless. And there are many other Cracker Barrel locations nearby read more