This review is just about the store/market area. On our road trip, my friend wanted Toxic Waste candy and some peelable sweets, so we stopped by Cracker Barrel. It was my first time ever in one, and I was super surprised! I always thought Cracker Barrel was just a restaurant, so I had no idea they had a store too. (Honestly, I think I kept confusing Cracker Barrel x Old Country Buffet)... The store had all sorts of cute stuff--clothes, toys, candies, and some little extras like table decorations. They offered a handful of Hello Kitty items, which I really wanted to buy; but I knew I wouldn't have room in my luggage to bring any back home. They also had a small collection of enamel pins, so I picked up a couple, they had things from Stitch to Scooby-Doo, and a bunch of other cartoon pins. The staff was super friendly. :) read more

Cracker Barrel Old Country Store - Southern Near Me - Memphis, Tennessee

Love Cracker Barrel, service is so slow I will likely never return to this location. If you are on a first date or want extra time with family or a client this is amazing opportunity to seize! Food was good but didn't make up for the exceptionally slow and lacking service. The other locations I've been to aren't super fast so I have reasonable expectations but this is ridiculous read more

I love Cracker Barrel because it's a nostalgic experience for my husband and I to take our son. Obviously the atmosphere is cute and family oriented, so is the gift store. The service was good, it's not the waitress fault how our experience went. She was very helpful and kind. Our food took 45 minutes to come out from order to table. My son is 4 so he was absolutely starving by the time we got it. Also, the sausage looked old and kind of firm (like it's been sitting under the plate warmer for an hour) everything was wayyyy overly salty. I couldn't even finish my plate because my tongue was burning. Please teach the people back there how to properly season food. read more

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I wanted to update my review to add this new dish that I have fallen in love with...the Steak n' Egg Hashbrown Casserole! It is so delicious. This is my second time getting it and I look forward to the next visit to get it again, lol! It is packed with scratch-made cheesy hash brown , hot off the grill and layered with Sirloin Steak Tips, farm-fresh scrambled eggs, melted Colby cheese, fried onions, green onions, and fresh diced tomatoes. Served with Buttermilk Biscuits. This is definitely one two try. I also wanted to shot out the staff. Each time we go our service is topnotch. I love the theme of the store and the dining area. I always shop for old school candy, clothes, and more. Love it! read more

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PSA THERE IS A POTATO SHORTAGE AT CRACKER BARREL. They could have at least let us know before we ordered and found out when we got home. They gave more ketchup packets than they did French fries. No wonder it's only 2.5 stars read more

Cracker Barrel Old Country Store - Barrel Cheeseburger* Steak Fries - Southern Near Me - Memphis, Tennessee

Sooo tell me why I went to get the NY Strip steak and egg with hashbrown casserole and pancakes--because I was hungry and feeling fancy. I asked for my steak medium well. Simple enough, right? My food comes out fresh, looking good... but the steak? WELL done. Like, not a hint of pink. Not a whisper of medium. Just straight brown all the way through. So I wait for the waitress (who was super sweet, shoutout to Bri), she takes it back and comes back saying, "The manager temped it and said that's our medium well." Now listen--if that's y'all medium well, then please make mine medium. Because clearly we speaking two different steak languages. They bring out another one... and y'all. It was even drier. Tough like it owed somebody money. I cut into it--still no pink. I'm not new to this. I know what steak's supposed to look like. The waitress checks again, then here comes Kurt the Manager--pulls up to the table and tells me again it's medium well. But wait... he pulls a meat thermometer out his POCKET like he's about to conduct a science fair project at my table. Temped it right there like he was trying to catch me in a lie... and guess what? It was well done. AGAIN. Me and my boyfriend had just been here on Sunday and had a great experience. That's why we came back. But now? I've been steak-splained, publicly meat-checked, and basically told I don't know what I'm talking about when I'm the one paying. Again, Bri the waitress was awesome. But I've never in my life seen a manager whip out a thermometer like that just to prove a point instead of fix a problem. Idk if I'll be back. The vibe was off, the steak was dry, and I'm not arguing temps with a man holding utensils from his pocket. read more

went to this location on February 13, 2023. Cracker always make me feel like I'm going to my grandma's house when I walk in and look around at the decorations they have. I decided to get the Hamburger Steak with fries, bacon baked beans, and biscuits. The Hamburger Steak was seasoned and cooked the way I like it. The biscuits was soft, and putting jelly on it really bought the taste out. The fries was okay, just needed a little bit more seasoning. The Bacon Baked Beans was ok as well; I wish I could have tasted more bacon in the baked beans. All and all it was a really good time. read more

Cracker Barrel Old Country Store - Hamburger Steak with fries - Southern Near Me - Memphis, Tennessee

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This place has lost its way, why can't business be non political and just do what they are supposed to do. We just want good service and nothing else, hopefully they get back to their roots or go bankrupt, food is not that good anyway. read more

My Server Brianna was Absolutely Amazing Today !!! Honestly I had stopped eating at Cracker Barrel some years ago did to an unpleasant experience I had ... well she turned that around today and I will definitely Be Back as long as She is My Server !!! She deserves a promotion!!! read more

I must say that I am not a big fan of the Cracker Barrel. I will give it that their breakfast are far better than their other food options, though I feel if there are far superior options and local mom and pop places. I do like their little Old Country Stores in the front, strategically located so that you have to walk through them to get to the dining area. A better chance to leave more of your money at this corporate entity. As I have said, breakfast is their best meal and it is not terrible. If you are in a rush and this is one of your few options, you could do worse. read more

Cracker Barrel Old Country Store - Southern Near Me - Memphis, Tennessee

They need to hire more people. The amount of work the waitresses are expected to cover because they don't have a bussing staff is ridiculous. It is negatively impacting the quality of service. Hire more people and pay your staff better. read more

I don't normally eat at Cracker Barrel due to their past history; however that has changed with their improvements on social issues. This is my first Cracker Barrel restaurant I have eaten dinner at in my entire existence on planet earth . I ordered the pork chop dinner with greens and mac & cheese as my two vegetables. I must tell you the food was exceptional. The pork chops were crispy, fresh and seasoned to perfection. The greens were served hot, seasoned and just delicious. The mac & cheese was served hot, favorable and mouth watering delicious. I am definitely a lifetime customer after a delicious and reasonable price meal such as this one. My total meal came to a total of $12.06 I always try to leave my tips with cash. I left $4.00 for my tip which comes to around 33%. The service was great and I was definitely not dissatisfied with anything. read more

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Tried something different and was not disappointed!! This new menu item, the strawberry cream cheese pancakes, was a large portion size, along with two eggs (your style) and either bacon or smoked sausage (I substituted a sausage patty). The pancakes were folded over a generous serving of cream cheese and came adorned with fresh strawberries and a side of strawberry syrup. A dollop of whipped cream was the finishing touch!! Cracker Barrel never disappoints! Try it with a mimosa or sangria and time of the day!! read more

Cracker Barrel Old Country Store - Strawberry cream cheese pancakes - Southern Near Me - Memphis, Tennessee

Online went smoothly. Fish/shrimp corn green beans & cornbread. All items were cold. Terrible lunch. Not recommended. read more

We came to Cracker Barrel with high hopes but it was top 3 worst restaurant experiences I've ever had. Not a single thing we ordered was correct. When we told the waitress, she responded with "yeah I don't know why they did that. I can't fix it for you." We said "no tomatoes" because we are both allergic. There were tomatoes on our food and "it couldn't be fixed." Our eggs were runny when we asked for scrambled. My pancakes were raw and my milk was chunky. Very disappointed. read more

Unorganized, super slow and incompetent. Worst Cracker Barrel that I've been to in my life.

Horrible dump of a place. The manager is a menace- rude to customers and employees. Wouldn't move out of the way so I could get to the register. They need to get rid of her and put someone in charge who had an ounce of hospitality skills. read more

Well Huge dissatisfaction on this. 1st attempt indoors. I set at a table waiting for15 minutes. This man that was staring and said NOTHING . I asked if he was the manger? Could speak to him and and 2 waiters stated he was too busy. I walked. 2nd one more go. Door dash or uber this time. I got meatloaf and totally burnt.4 bite on veg soup? 3 greenbeans? 5 carrots.not a meal. Horrid customer service. I would never spend my money again there read more

Cracker Barrel Old Country Store - Awful - Southern Near Me - Memphis, Tennessee

I did a curbside pickup here during my cross-country trip. Decided to go into the store to pick it up instead since I arrived early, and the service was absolutely amazing. Not only did the food come out earlier then expected, but the lady up front also patiently helped me figure out which item is gluten free friendly, and answered my multiple requests, all with a smiling face and kind demeanor. For a weary traveler, this is definitely the welcoming and rejuvenating experience I needed. The food is the standard Cracker Barrel homey meal, but I won't forget how kind this place has been to me. read more

Zero star review but I can't add it worst experience and not worth the money they don't want to cook anything and the food we have to get what they offer read more

We had to wait a whole hour for our food service was terrible they kept walking past us not taking our orders

I had my mom's birthday dinner on February 9. We had a large party. Ricci was our server. My family enjoyed all the food. The food came out fast and everyone enjoyed the atmosphere of the restaurant. read more

Never go to Cracker Barrel here the service is terrible and you will wait till like half hour to even get drinks and food not worth it you are better off going anywhere else. and they will lie to your face about not seeing you bull like they don't care and they will do whatever they want read more

You will never get the HOURS you'll spend here waiting for food back. It was an hour wait, and then another hour before we even got our drinks. I've waited in lines at Disney land shorter than this experience. The food is what it is, cheap southern food. I suggest making the drive to ANY other Cracker Barrel In Memphis. read more

45 minutes for French toast, sausage may be lab grown idk it was red colon the inside. Not raw meat red . Done on the outside. No one seems to notice or care it was 45 minutes. No all that busy $17.31 A extra.99 for hashbrowns . read more

Sunday brunch very busy fairly quick service - We did reservations online. We had a table set for us adults and the kids. We received our waters swiftly we then began to place orders our server made several some suggestions. With those suggestions we changed our initial order What I received: turkey sausage Egg Pancake My toddler meal: Turkey sausage pancake side of fruit I do want to go back to try the country fried chicken or the country fried steak with the gravy originally that's what I wanted but under the waitress suggestions of changing - our waitress had tons of recommendations but with a crowded place and busy table with kids - I would like to get exactly what I wanted unless it was not available I understand that it was crowded food came out it was 30 mins wait - even with all the suggestions our food came to the table incorrect - basically we didn't get to enjoy exactly what we wanted - it was also way to late into brunch to continue to wait for food corrections- what I did eat was tasty so I'm in between 3/4 stars. 4 stars on quality of food but 3 stars on service $25 dollars Plus I still tipped 20% read more

Ordered a meal to go a couple days ago. They said 15-20 minutes. I showed up 22 minutes later, it wasn't ready. I waited 11 minutes, so actual time was 33 minutes. Today, I ordered a bowl of pinto beans. Comes with a slice of onion and a couple cornbread muffins. $5.99 on the menu. The cashier told me $22.99 total! For a bowl of pinto beans? They had a 30 ounce container of pinto beans in the bag. I did not order that, I ordered a bowl. So the lady took it to the kitchen, telling me they would repackage it. 12 minutes later my order still wasn't ready. Luckily I hadn't paid, so I just walked out. This place might be great if you dine in, but I kinda doubt it, as horrible as their to-go service is. read more

Food is very good. I can receive my order very quickly. I order from Cracker Barrel at least twice a week. %%%%%%%%

I love the catfish, I have been eating here for over 20 years, in different states and I am never disappointed. I also love the hash brown casserole it is so delicious. read more

I want to cry. I seriously love Cracker Barrel. But I am so sad about this companies fall from country awesomeness at this location. I tried to order online and wanted Catfish but the website says because of Covid they are short on Catfish and to contact my local store. So I did. IT TOOK 53 minutes and 5 calls to finally get someone to take my order. I was patient the entire time and finally asked for a manager to take my order because every time they transferred me the call just rang until it automatically disconnected. I finally placed the order and just got it and some of the things I ordered and paid for are missing. But here is the part I don't get. When I tried to tell the people answering the phone that I couldn't order Catfish online, they argued with me, got annoyed and said I could. When I told them nobody was answering when they put me through to their to-go line, they got annoyed. When I asked to add something to my order, they got annoyed. How is it that they are the ones who are annoyed and I am the one who patiently waited an hour to place a phone order and it's still wrong. I am so tired of the lack of care people are taking these days when interacting with other human beings. JUST BE NICE. I was nice to you! When I called to let them know the order was wrong the woman just kept telling me that they were closed and putting me on an indefinite hold. I just want them to care. read more

We went in for breakfast.It was 1030am. The waitress finally tells us something happened in the kitchen and it will be another 20 minutes more or longer.Ok now it's almost 12. So I asked will it be ready at that time,she makes a funny face like maybe.Well you can leave and not be charged because you only ate biscuits and drank water.So I told my family let's go home.Ive always loved this place but that put a bad place in my body.Don't think I will ever go back. read more

The cashier girl said to me, "Too bad there's no Cracker Barrel in California." And she was right. Cracker Barrel is awesome!! It's an 'Old Country Store' because there's a huge store as you enter the restaurant. (http://www.yelp.com/biz_photos/N3jLuKtdTCNX_C27VNBXaQ?select=3iaY2yyzWVD8EDr4nAYetg) Nik-naks and random finds. This place is very entertaining. Homecooking done the Southern way. Mmmm. Basket of corn muffins and biscuits. (http://www.yelp.com/biz_photos/N3jLuKtdTCNX_C27VNBXaQ?select=FsBJikvPCiGLyJyJ6pwlVQ) The corn muffins were more grainy and less sweet as ones we're used to. Biscuits were good, but not as good as Corky's. Had the Chicken and Dumplin' Platter with sides of corn, macaroni and cheese and hashbrown casserole.(http://www.yelp.com/biz_photos/N3jLuKtdTCNX_C27VNBXaQ?select=PpcQKzAxlCjf_e0owmekqA) Never had chicken and dumpling before, but I'm now a fan! Sooo tender and flavorful. The mac and cheese had the right amount of cheese and milk. And the hashbrown casserole had a great layer of crunchiness on top. Mmmmm. My friend had the Sampler Platter. (http://www.yelp.com/biz_photos/N3jLuKtdTCNX_C27VNBXaQ?select=VHTHaRUl2MQXAoOIXfQPIQ) Ham, meatloaf, and dumplings with sides of corn, mashed potato and macaroni and cheese. The meatloaf was very good. Very ketchupy and moist. MmmmMmmm. read more

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Ate at Cracker Barrel off Sycamore in Memphis last week. The service was really great and they had the best tater tot casserole I've ever had at a Cracker Barrel. read more

One hour and 30 min breakfast Ordered medium rare steak... got well done Ordered extra over easy eggs.. got over medium Bro ordered boiled egg..it was cold Place wasn't even busy and our order took 50 min Horrible read more

So rude to walk by people multiple times and never acknowledge that they are they. Waited 15 minutes. I get busy but no one was in there. Sorry to come during 'shift change' but no excuse unless understaffed. read more

Great pancakes. Best in the world. Service is always good. Nice little lady manager always works hard to make sure customers are happy.

We haven't been able to go inside lately but took advantage of gift cards to order some to-go meals lately. The food is still the same as any other Cracker Barrel location. However, we won't return any time soon due to the extremely poor - meaning slow and customer - service. The previous visit was marred by their website being unable to take 2 payments. This time, when we made each of our entree choices, we were told something wasn't available - but what? The entree,? One of our sides or related choices? It didn't say! Then I called and relayed our orders. In 2 cases a side was not available, in the third case, the entree itself. This prompted the 3rd person in our party to opt out of ordering altogether. I asked why the menu wasn't accurate and was told they're addressing it. OK - after placing our 2 orders, was told it would be ready in 30 minutes. I arrived 30-35 minutes later and announced myself. Was told it wasn't ready yet. Finally, almost an hour after the order was placed I received it. I don't mind waiting 60 minutes if told it will be 60 - better to underpromise and overdeliver. I noticed the receipt had been marked 'closed' 15 minutes prior!! I feel like I was lied to!! We won't be back till the pandemic is over - at best! read more

We have been here a few times but the service is just getting worse and worse. Last time we waited at the table for about 15mins before our drink order was taken. Ok fine. Maybe it just having staffing issues. Came back today for lunch. 18mins no one. No staffing issues today. They were all up front talking when we decided to bail. They get two stars because I hope they recover and get some management over there. read more

We were seated at 1:00 PM and ordered from the menu. All were things from the Sides menu and Basic lunch menu. We were a party of 3 After 55 minutes we were finally brought some bread. The place was busy when we first got there but by the time we got bread there were several empty tables. My wife went and spoke to the manager and while she was gone the meal was delivered and it was wrong. The manager came by the table and said he was sorry. Guess what discount he offered? NONE I have eaten at many Cracker Barrel's and realize when they are busy that there are some delays but this wasn't a delay. It was overall incompetence. read more

Our family ate at the Cracker Barrel Sycamore View in Memphis Saturday night. I have never had worse service. We actually had to ask for utensils twice and when we finally got our food the toast was burned. The refill on coffee was cold! We never got any bread. The steak my son ordered was so tough he could hardly cut it with a knife. I doubt we will ever go there again which I hate because I have loved it in the past. What has happened? The ladies in the store section were very friendly and helpful. read more