I stopped in here for a quick lunch on a work visit to Joliet. The service was solid - respectful, sweet, and classic Cracker Barrel. I ordered breakfast because breakfast is an all day kinda meal haha Usually when I order at Cracker Barrel I will customize what I want because they have everything I want, it's just not always on the menu in one simple thing to order; that's what I did again this time. I got my 2 eggs, 1 slice of sourdough French toast with sugar free syrup, turkey sausage, and some fresh fruit. It came out exactly how I ordered it - classic Cracker Barrel. Then the sweet lady that checked me out talked me into signing up for the Cracker Barrel loyalty card thing - I can't believe I hadn't done this before. I'm looking forward to racking up points on every road trip/work trip Cracker Barrel visit from here on out. read more

Ordered a carry out meal...the CampFire Chicken. This what I got looked like they Really did place the food on a Fire! You will see by the photos. Even though the cashier was very nice, I couldn't get over the "packaging". The food is wrapped in foil however there was no plastic dome (as a previous time I'd ordered the meal I was impressed). Because of the over done darkened food the "juices" were just as dark and the entire meal was excessively salty. This was a big let down this time. If I had not done a carry out I would have had the manager replace the meal. Doesn't someone check the food before serving it? read more

Cracker Barrel Old Country Store - Juice / drippings of Camp Fire Chicken - American Near Me - Joliet, Illinois

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If I could give less I would. So my husband and I are staying next-door at the hotel and decided that we will grab a to go order since we have our dog with us. I go in order the 4 side meal for him and 6 side meal for me. Over 40 mins later I go to check out with a top and a toy for the dog..still no food. As the cashier is ringing up the meal and merchandise I see a total of $66 show up.. I ask did you ring up the shirt yet? Her answer was no.. I'm like hold on.. she calls a guy over.. and I say it shows 14.99 and 11.99? Oh but that doesn't include the sides you got..WTF? OK premium sides..but over $24! For side.. Im beyond upset .. total bill over $95! We walk back to hotel and I'm hot... well at least something was.. the food was ice cold and small portions to boot.. wait did I mention I asked the guy did you put silverware in the bag..where are the biscuits and honey? What you didn't put those in there either.. come on.. $95 you better give me service with a smile and toss some butter in there too..nope..oh and the salad with no cheese.. yeah.. they both had cheese.. WOW is all I can say.. it's been 16 years since I came into this place .. and the restaurant was empty! Why did it take over 40 mins? But I got a cute top. read more

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Food and drinks were okay. Service We're good also. We were there just before the noon rush,so it was quiet. The restaurant was clean and so were the rest rooms. read more

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Out of the 5 times I've ordered take out, 3 times I've arrived to be told my one.or more of the items ordered were unavailable. Why can't they contact me to tell me it's not available.... Never ordering from here ever again. Today I ordered 2 Turkey dinners and a sugar ham dinner. Arrived and they asked if I could order something else because turkey was not available... read more

Haven't been to a Cracker Barrel in many years. Decided to go with hubby and Mom for breakfast. We were seated promptly. And, our server was extremely nice. I'm not a pancake or sweets breakfast girlie so I ordered the Grampa breakfast. 2 eggs, chicken fried chicken, biscuits and gravy. The side I chose was hash brown casserole. The biscuits were a bit hard but the gravy helped out a little. I did have to add lots of salt and pepper to everything...but not bad. Mom had pecan French toast with sausage. It looked overcooked to me. She said it wasn't to bad. The presentation was not good. Hubby is boring and got mamas breakfast...2 scrambled eggs with 3 pieces of bacon and 3 pancakes. Thank goodness pancakes are filling because it only looked like 1 egg and very small thin pieces of bacon. Coffee was pretty good. Better than most places. The shop is amazing. read more

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I went there at 4 pm, was seated quickly, service was OK, several people came by to ask how it was. The silverware package had no spoon, which I was told is a management decision, you have to ask for one. Got the Grandpa's chicken fried steak, which was breaded ground beef. It said on the menu it was supposed to have biscuits and gravy, but they forgot the gravy. I got the hash brown casserole, which seemed not fresh, a little old and dry. Biscuits were warm, butter was cold. When I got the gravy it was very bland for gravy with not even pepper for flavor. The scrambled eggs were sort of flat, square and layered, like it was made by a machine. The food was OK, but I left feeling like it was all very bland and not flavorful. All the service people were friendly. read more

Went here last week dined alone. I had a server named Chloe she was just the sweetest. Food was solid and the place has a good ambiance. Chloe was such a sweet server and was on top of her work and took care of me throughout the time I was dining there. Would come back again service was the best part!!! read more

I find the staff to be consistently kind and helpful. They dont try to be anything they're not, food is competitvely priced. read more

I placed an order yesterday online for two meatloaf, lunch specials, and a side of deep fried pickles. My order was supposed to be done at 11:28 and when I arrived they were acting like I was at the wrong location and they didn't see my order. Then they said they found my order, but it was just coming out of the oven and was very hot. I finally got my order around 11:53 AM and the food definitely was not hot. It was lukewarm if that. The deep fried pickles were terrible, they were very salty and ended up making us both sick. We both had really bad stomach aches all night long, I also asked for some pickled ranch on the side and they barely put any in a cup. It was filled a quarter of the way. The meatloaf was not very good. They did not put any gravy on my mashed potatoes. I don't think I would want to return to this location. read more

Cracker Barrel Old Country Store - Not even filled a quarter way - American Near Me - Joliet, Illinois

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MMMMMmmm! Love me some Cracker Barrel! My mom and I LOVE this place and it is our favorite for breakfast. We got two different platters and shared it. So many delicious flavors! Their biscuits and homemade gravy is so savory and tasty! Their ham, bacon and sausage are very flavorful. The eggs were good and the casserole is my favorite!! The fried apples are a nice sweet treat. I can't leave out the pancakes! I would have to say out of all the breakfast restaurants I have been to, Cracker Barrel has the BEST pancakes around. They are so fluffy, buttery and have a nice exterior crispy side to them. YUM! The service has always been great here. The restaurant itself is clean and cozy. I also like their table game they have to enjoy while waiting for your food to come. We'll continue to be repeated customers. read more

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Stopped here after attending the hot sauce expo in Jolliet craving something bland and filling. This hot the spot amazing French toast which was rather surprising. Service was friendly and food came out extremely quickly. Regular Cracker Barrel feel always fun to see what they have for sale! read more

we left with a tea because the service took so long For overpriced chicken , so grateful for the 70 cent wing deal across the street. yeah, it's a better deal to take the kids across the street to the bar with more respect than deal with this establishment ever again read more

Waited over 15 minutes to be acknowledged, waited 1.5 hours without receiving a meal or being offered a refill of drinks. We ended up leaving without eating because the kids couldn't hold out any longer. If they were that backed up in the kitchen we should have been informed. Restaurant was only at 1/2 capacity read more

Terrible wife & I went for breakfast both had a terrible meal! She had country fried steak that was like it was cooked last week! I had the country ham! Sucked ! Dry couldn't even cut it.manager said they have a lot of issues with the ham because it's cut so thin it dries out!! Doesn't say that in the menu!.both meats were an.up.charge!! Finished this meal off with biscuits & some lame ass gravy! All of this delightful meal for 45.00 manager didn't offer any comp. First & last time there!!! read more

My wife and I had our first Cracker Barrel meal this weekend... it will be the first of many. Our waitress Carol was so friendly and the food tasted amazing. The food came out quickly and the manager Ronda even came out to check on us. Thank you for making our first experience a positive one. read more

We stopped here for a reliable breakfast this morning. Despite it being a Sunday morning, we didn't have to wait for a table. After being seated, we were quickly greeted by our friendly waitress. I decided to order the bacon and egg hash brown casserole. My mom ordered the French toast breakfast. We were both very happy with our choices and enjoyed our meals. As always, the Cracker Barrel store was a must-see. However, we're moving so we didn't buy anything. Overall, this was a great experience, but I expect nothing less from Cracker Barrel. read more

12/27/19 My friend and I came to have a late lunch here. They didn't have a special for Friday per their daily specials board. I ordered the meatloaf and my friend had the fried chicken tenders. The food took a while to get to us, but it was still decent. My green beans and mashed potatoes weren't warm enough, but I was too hungry and on a time constraint to complain. The waitress kept forgetting things we would ask for, but was nice and apologized a lot. The rating is strictly for the time, food, and service provided. This may have not been my best Cracker Barrel experience but it won't defer me from returning to other locations. read more

Cracker Barrel Old Country Store - Meatloaf, green beans, Brussels Sprouts N' Kale Salad - American Near Me - Joliet, Illinois

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We got stuck in Merrillville, Indiana, and had no choice to eat at the Cracker Barrel at 6200 Opportunity Ln. I was worried because it smelled like grease from the parking lot. We we seated, and the first thing we noticed were the floors. I'd guess they were swept some time in the 90's. The table was a bit greasy. A few staff were walking around with ear pods dancing to music. I asked a different server a question about a to-go for my daughter's mostly acceptable leftovers, and they rolled their eyes and looked at me like I was a serial killer. Normally I'd walk out, but we needed to eat. The food was terrible. The bacon for my breakfast HAD to have been made the night before. I could go on, but here's the takeaway: If you're starving and there's only this Cracker Barrel available, seriously consider fasting. It will do you good. read more

Omg! This was one of the best Cracker Barrel I have experienced! Dominique our waitress made all the difference! Not only was Dominique super attentive and courteous, she up sold us on everything but that's okay because we loved everything!! Next time you go to THIS location, ask for Dominique! You will not be disappointed! Food came out fast and was hot and delicious! And lastly, they have the store area already set up for Christmas! It's beautiful! Fantastic people, food and ambiance! 10/10!! Definitely recommend! read more

Let's start off with the food. The meal that I decided to have for breakfast was the Grandpa's Country Fried Breakfast. It had two eggs of your choice that I could say was alright, it was a slice of cheese on eggs nothing bad. You also get a breakfast side which I choose to have the Hash-brown Casserole which was very good. Good taste and has a good after taste. You also get a Chicken Fried Chicken with sawmill gravy which I can also say was very good the chicken was juicy but not to juicy with good flavors all around. To top it all off you get biscuits and gravy, to say the least they were subpar and not the best but were not bad. For how many customers there were, the restaurant was understaffed for the day but the server that I was appointed was very well taken care of and did not fold under the pressure. Her service was well appreciated. To finish it all off the ambiance of the whole restaurant was old fashioned which the franchise is supposed to be so it was a good vibe. read more

Convenient location to hotels. Wanted the roasted turkey but now only served on Thurs. opted for breakfast which was very good , but not what I really wanted. Service was very slow and it was nearly empty at around 5pm on a Friday. Seems everything has changed since See-nineteen. read more

Unfortunately it's seems Cracker Barrel has lost any of its luster. I think that every time I go I'm hoping it gets better but it never does and I need to stop wasting my time and money. First this location does have lots of employees working which is good. What's not good is when you have lots of servers and you don't get orders taken quickly, have water brought to your table, ask if your meal was ok, bring extra napkins, mess every order up that was taken and so many other negative things. Where I was sitting, I could see clear into the kitchen and saw the large amounts of food on trays sitting on the counter ready to go. I saw items, including ours sitting there for 15 minutes. By the time we got our food it was lukewarm at best. The gravy in the dumplings was like water and was unappetizing. The sausage was dry and the kids Mac n cheese was almost cold and lacked any flavor. Also, the response from Cracker Barrel is an automated one as it popped up seconds after I left review or they get that many complaints. read more

Cracker Barrel Old Country Store - American Near Me - Joliet, Illinois

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Waited 15 minutes at table before we got up and left. Watched multiple servers walk around lighting the lamps including the one at our own table...no one said a word to us. "Someone will be with you soon" goes a long way. The hostess was friendly and diligent and should be on floor. read more

I ordered take out tonight that you pick up in the store. The food was good but the portions were small, most especially the cole slaw. I've attached a picture of it. The order number is 379350529. There were two cole slaws and both of them were half-filled. I don't want a refund; I just want you to give me an acceptably full portion of what I ordered. I think you'll agree the amount shown in the picture is not acceptable. The ambiance was fine as usual, and the staff are friendly. read more

Cracker Barrel Old Country Store - Cole slaw - American Near Me - Joliet, Illinois

I ordered online to try Cracker Barrel out. Cracker Barrel is by far my favorite breakfast joint to go to when I'm out of the state usually. I ordered for pick up, it was a hefty order and I had to go back twice because they forget stuff or it was cold. By the time I tried to sit down and enjoy my breakfast, it was cold. I didn't even get a credit or anything either for next time, I was upset they messed up our order especially since there was nobody else there to pick up their order as well. I wouldn't mind trying it again hopefully it's a complete better experience. read more

Pleasant, country themed restaurant Menu features breakfast anytime, and many other favorite menu items, Good friendly service, plenty of parking, including ample handicapped parking spots Clean restrooms, plus the country store area. Dining room is large and has comfortable feel to it, reasonable sound level. No televisions in dining room to cause distraction to your meal. Easy access to I-80 off Houbolt road exit read more

Cold food undercooked eggs server was pleasant but forgot items. At least we got a table in the front part of the room.

Faye was amazing. Great customer service. Thank you. I'll be back for sure meatloaf was great too

Stopped for dinner at the end of a long day of road-tripping. We were a large group (5 adults/5 kids), so it was understandable that it took a while to get seated. The waiter that we had was a young kid and seemed inexperienced, which is no problem, we all start somewhere. My mother-in-law had a bit of trouble hearing him over the general din of the room but the rest of us managed fine. Drink order went without any issue. That was the last time we were offered drinks during our entire stay. No refills on water without flagging someone down to ask. We ordered our food and waited a while for it. We were easily waiting over an hour for our food. When the food finally came out, only half of it was brought to our table. We figured it was coming in waves and waited for everyone to be served so we could start eating together. No more food was brought out. Later, our waiter asked how everything was and I pointed out that half of us didn't get our food. A trip to the kitchen and 10mins later and another tray of food came out. This got us to about 90% of our order being filled but I still didn't have my biscuits and my mother-in-law was missing her biscuits and gravy. Another reminder that we were missing food and the waiter went back to the kitchen to complete the order. Slow service and kitchen confusion was an issue enough but what tipped us over into bad review territory was the gravy with the biscuits and gravy. It tasted like someone subbed the flour for baking soda. Not just "I don't care for this gravy" but "this should not be served to humans" level. The rest of the food was great and no one else had any complaints but the gravy was unforgivable. My mother-in-law was hungry at this point and too embarrassed to complain but I didn't want anyone else to have to suffer through this gravy. I caught the manager going by our table and told him something was wrong with the gravy. He declined to try what was served to us and said he would check it in the kitchen and get back with us. He went on to explain that this was Sawmill gravy and we shouldn't expect it to taste like any other gravy. We never saw the manager again and my mother-in-law insisted on settling the bill and leaving without any further complaint. It was starting to get late so, we moved on and left Cracker Barrel both literally and metaphorically in the rearview mirror. read more

In the past month and a half, I ordered 3 times for carry out. Each time was a disappointment. They probably figured by the time you get home; you won't feel like going back to complain about your order. read more

In for early lunch because I didn't account for the time zone change...in at 10:45am local time. We were greeted and seated immediately and our server, Ronna, stopped by right away for our drink orders-Diet Coke with lemon for me and Ice Tea with Lemon for my wife. We asked about having lunch because it normally starts at 11am but they said it was not a problem. Because it has been a while since we ate at a Cracker Barrel, I ordered my original usual of Chicken & Dumplings lunch portion (two sides instead of three) with Corn and Mac n' Cheese, not my new usual Haddock. My wife ordered her all-time favorite-Trout with Corn and Steamed Broccoli. My meal was as good as I remembered, hot with homemade taste. My wife said hers was good as well, but she thought it was a little smaller than she remembered. Overall our experience was what we normally expect at Cracker Barrel-Comfort Food... read more

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Take out took forever. Was quoted 20 minutes and as an hour passed we asked and they said it was because the carrots were still cooking. We said skip the carrots and let's get this thing going. They gave us a free mini peach cobbler to make up for it, but when we got back to our room we found they had forgotten the biscuits. This location needs to get it together. read more

From the moment you walk in and our greeted with a smile from the Hostess and all the staff involved with your meal or while you shop in the store part of the restaurant. Which brings back so many childhood memories.To the bright and cheery atmosphere of the decor with all the antiques and cleanliness of the place. I want to give a shout out to Angel our Manager who was very caring, and kind. We had Grace as are waitress/server and Hayley on another afternoon, and how lucky we were. Both Grace and Hayley have a sense of humor and both Grace and Hayley will greet you with a smile and a genuine uplifting, kind, and caring demeanor through out your meal. We never needed anything because Grace and Hayley where on top of it. Both with a big smile as they kept returning to our table to see how we where doing. These two will bless you in a big way. The food was really delicious and hot. The portions were large and the price was very affordable and fair. We have eaten here many times over the years and are regular patrons to the Cracker Barrel at 1511 Riverboat Center, Joliet, Illinois restaurant. So request Grace or Hayley as your waitress/server. You need to check this place out. You will keep coming back. Thank you Grace and Hayley your both truly the best. Steven S. and family. read more

The friendly gentleman who takes the phone orders is always an absolute delight to interact with, and so polite, also the lovely hostess/cashier with the accent is also always such a friendly person to chat with! Never a bad experience here! The food is always good ((and on the store side, they usually have a good stock of squishmallows at this location for my fellow squish hunters! I've found a couple of my dreamies from this location! )) read more

Came on a Sunday and it wasn't that busy. Our server was a nice guy who was quick and attentive. We were a party of 8 and all ordered similar food. When our food was brought out they only brought out half of the food. We waited for everyone else to get their food and 5 minutes later the brought out 3 more plates. This meant one person was missing their food. It took about 5-7 minutes for the last plate to be brought out. I'm not sure why they did this, we much rather would've waited until all the food was ready rather than for it to be brought out in sections. It's disrespectful to eat when not everyone has their food. The food itself was good and very filling. Overall it was an okay experience but still I hope they change the way they bring out the food for larger parties. read more

So happy that my local Cracker Barrel is still serving lunch during the covid19 crisis. As an essential worker, I appreciate a business going above and beyond to make customers feel safe during the quarantine. This restaurant adjusted operations to afford a contact-less experience with the option of carry-out or delivery. The good news - the adjustments with operations did not impact the great customer service or food quality you come to expect from Cracker Barrel. My food was seasoned properly, the ingredients were fresh and my server included a note of thanks. Additionally, the restaurant the parking lot and pick up counter was clean with no signs of discarded gloves or masks in the area. If you need a break from cooking consider ordering from a Cracker Barrel. If you are feeding a family, check the website for family packs available through the end of the month. read more

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Alllllll I have to say is Cheesy Hashbrown Caserole! The country store is cool for different little gifts for someone!

Went to Cracker Barrel on a Friday night, first time back in over two years. Last visit was bad and thought I was done with them but a couple of months ago went to lunch with a coworker, they revamped their menu and have now started selling beer. Convinced my husband to go tonight, he was not a fan because of our last experience and the fact he couldn't get a beer to go with his dinner, so I was able to make going attractive since now he could get his beer. This is now the second and final time I am done with Cracker Barrel, We were seated and had an obviously new waiter, no disrespect, everyone is new at some point, but even before our food order was placed, they were out of Miller lite, we were not given silverware, the coffee I ordered was cold and my husband at the age of 64 was carded by a kid no older than 20, it was pretty comical, there is snow on the roof, he is well past 21! The food was slow to come out, my husband had ordered soup, cam out at the same time as the rest of the meal, my coffee refill was also cold so do a second time I had to ask for a different cup of coffee, and the prices! A chicken fried steak with 2 sides, a Friday fish dinner special, a side cup of soup a coffee and 2 blue moon cans of beer, over $41.00! Add in tip $50 out the door. Again, not going to disrespect the service, he was nervous and it showed, but I would assume hot coffee and soup should be expected, running out of the cheap ($3.99) beer should not happen, the blue moon's were $4.49 each which in my opinion is a little excessive, but it was the cold coffee that did it for me, happens once, I can take it in stride, twice was the game changer. Kinda breaks my heart, always loved Cracker Barrel. read more

Waited over an hour and when I asked about it...they hadn't even STARTED my food. Horrible.