Hash brown casserole was cold and tasted like it had been without for a while Grilled chicken breast tasted stringy Pinto beans were good Cornbread and biscuits were good read more

I want to start by saying I love Cracker Barrel. Also my server Olivia was super sweet. However the cook definitely needs to be sent home permanently. My chicken was over-cooked so badly, and was so chewy I only ate 2 bites. My hash brown casserole was dry. My dumplings were absolutely horrid I had one bite of that and it was plenty, it was extremely salty. Most of the food we received was inedible. The only thing I enjoyed was the mashed potatoes and biscuits read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Mississippi

I waited for about 5 mins for a hostess, then another 5 for any waitress at all to acknowledge me. My food (chicken) was served without a knife, and I had to ask the waitress twice for napkins. It was mid-afternoon on a week day, not busy at all. Food came out fast though. read more

Honestly, worst Cracker Barrel experience we've ever had. And I never give bad reviews! The only thing giving them a 1 star review is that the bathrooms were clean. The service was incredibly poor and we waited almost an hour for our food (even though it wasn't busy). Unfortunately, I would suggest you eat anywhere else in Columbus. read more

I love the breakfast food, I had great service, they had good recommendations. Over all I enjoyed the food enough to come back.

Cracker Barrel deserves more than their average two stars. I think the service was good. The coffee always topped off and hot and the food was pretty good. read more

Always forgetting something in the order or keeping ingredients you asked to not have. If you have allergies to certain foods avoid this place. read more

Great service from our waitress " Ashley " ( I got her permission to use her photo ) 10 out of 10 Stars for her warm caring attention to get our dinner out to us. My Chicken Bacon Sandwich was out of this world, , they did not hold BACK on the bacon 10 Gold Stars . It was hot ( the cook sould have given more fries ) but over all Great meal. My Dad's Bacon Cheese Burger hit the spot for him. Great dinner and will be back read more

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The service is so slow! If you don't have two hours to wait and eat, don't go here. It takes forever to get served. Even when there are empty tables around the room, it takes at least 45 minutes to an hour to get food. It just isn't worth that kind of time! read more

The service was great! The food came hot and fast. Everyone working there was friendly.

They did their best clearly but we got messed up orders and receipts about 20 times. The food was basically fine but it was so chaotic trying to get food and receipts and it still took like 2.5 hours. read more

The food was hot and fresh. Quick and courteous service. We didn't want for anything the whole time we were seated.

I have eaten here several times over the years. I thought I had already reviewed it. I are here again last weekend. One thing that I have never heard of was that they were out of straws. That's right. I have been to probably thousands of restaurants in my life and for the first time, my waitress told me they were out of straws. Anyway, service and food has always been great and delicious. At least, they weren't out of anything else I asked for especially the food. My waitress took care of me while I was here. She refilled my sweet tea when needed and brought what I asked for. Yes, you can bet I will eat here again soon. read more

Still bad, had breakfast there, pancakes were cold, butter stayed hard on top. Cold pancakes are not good. Eggs were requested to be hard scrambled and they were runny. read more

Everytime I see a cracker barrel I make sure I go!!!! This location is the first one I have ever tried back in 2017. I for sure fell in love with this place and make and effort to go Everytime I am in the area. I love the host, Everytime I am here the service is great and friendly. This time I opted for the all day breakfast - yogurt parfait. With egg whites (over easy), no meat and hash brown casserole with no bacon. My love ordered the fish because you know... Friday and he absolutely loved it. We completely finished all the food. Oh also try their apple jam stuff! It's super good on the biscuits 15/10 always coming back to this location. They never disappoint. read more

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Food, specifically chicken, gave my boyfriend, his mother, and both his grandparents, food poisoning. 12-24 hours after, all family members were experiencing vomiting and diarrhea. I even was considering taking him the emergency room. I suspect there was issues is proper food storage or preparation, such as leaving chicken out for too long, or being undercooked. These errors can cause serious illness and death in even some cases, and should be taken very seriously. read more

Reasons to go : -Conveniently located to two hotels if you're visiting from out of town -Great shop options with old fashion candies and novelties -Various menu options - Great pricing ($65 for four adults ) Reasons not to go : -The food is not well seasoned -The catfish was fried too hard and over battered read more

First off the space was clean and well kept; we did wait a minute at the hostess desk but she was training a new colleague. After they seated us, our waitress took our order swiftly and it was done just as fast. My food was amazing and cooked perfectly, I had the mamas pancake breakfast. My boyfriend liked the chicken and dumplings, but it wasn't anything special. The only complaint I have on the food is the biscuits were not fresh. They were hard on the sides and bottom and usually with Cracker Barrel I LOVE their biscuits but sadly I did not feel the same about this one. read more

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Cracker Barrel is normally a dependable choice, the last three times we visited the on in Columbus the service was horrible. Today we set there over 15-minutes and no one ever spoke to us. Two other couple came in after us, happened to be black, they got waited on immediately. We left and will not got back. Very disappointed. I had my mouth all fixed for the chicken fried steak and gravy. Is was decently clean and not vey busy. It was very loud and unenjoyable. read more

The Columbus MS location leave a lot to be desired service has been bad the last few times we went, they seat you but will pick and choose who they wait on first. It helps if you are a minority which I am not. Was not as clean as it should have been and food was cold. Very disappointing. read more

I stopped here to swap out my book-on-CD. The young lady at the register was knowledgeable and speedy, and there was a very good selection of other books to borrow. This really is an awesome program - you "buy" the series and then you can return it to any Cracker Barrel restaurant where you get a credit for your purchase price minus a $4 per week charge. These really make the miles disappear. Bathrooms were clean. read more

Cracker Barrel Old Country Store - Cracker Barrel in Columbus, MS - Southern Near Me - Columbus, Mississippi

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I've never really had great experiences over the years of dining at Cracker Barrel, mostly just lackluster experiences. To the point that I hadn't been to any Cracker Barrel location in about a year. Now that I've moved to Columbus, MS and drive by a location at my freeway exit every day, I decided to give them a try. I was quickly reminded why I stopped wasting my money at Cracker Barrel. From the moment I walked in, just a lack of happy, genuine employees. The hostess acted like it was an imposition to seat us, at a dirty table that she wiped and left wet for us. The waitress never smiled once. She wasn't rude, but definitely didn't care. The food would have been fine if it was brought out as ordered. I ordered Chicken Fried Chicken, which is served with gravy and two sides. I received Homestyle Chicken instead. I don't know if both dishes use the same chicken, but the gravy was missing. Maybe a simple omission, but finding the server turned out to be impossible. While my dining partner ate nearly an entire meal, I waited for the server to check on us, so I could question the error. Nowhere to be found. For at least 15 Minutes. Break time? Then have someone check on your guests. Simply hiding? Likely. Finally, after my food was cold, I was able to flag down another server. I explained the problem, but all I got was deer in the headlights look. She clearly didn't know the menu either. I asked her to get our server. At least 5 minutes later our server did finally stroll over. I explained the problem. She decided the appropriate fix Was a side of lumpy gravy. Again, not sure if the chicken was wrong too. No apology, no smile, no nothing. Just going through the motions of the requirements of a Cracker Barrel "server". From the moment I sat down, I knew I wanted peach cobbler. By the end of the meal, I wanted nothing more than to leave. Thank you for the reminder of why we don't eat at Cracker Barrel. Hard lesson learned. To those using Yelp as a guide for dining in the Columbus area, keep looking. read more

This place sucks. Restaurant was kind of busy, but not full. I wait five minutes to place a drink order. I get it five minutes later, then notice lipstick all over my damn cup. I've now been here for 30 minutes, and still waiting on food. My two stars will prove to be too much if they bring me raw bacon. I sent it back last time I was here, and I guess it pissed someone off, because it came back burnt to a crisp. I guess you just take what you get and shut up. You don't want to offend anyone. Ok, how do I give zero stars. Two of the three pancakes I got were like rubber. You could NOT cut them with a fork. Management is nowhere to be seen. If you sit your ass in your office, you won't notice your restaurant is shit! Typical for Columbus read more

Over 3 minutes to get seated although tge dining room was empty. Very horrible service, our server Precious wears a dirty apron, says she will be our server but disappears mostly. After a very long wait, our food was brought cold and hard. The manager seems oblivious. The place was near empty, so don't know what the issues are here. Very rude personnel. By far the worst Cracker Barrel we have been to. Thanks for really nothing. Also, very dirty front doors.. don't touch with your bare hands!! read more

Cracker Barrel Old Country Store - Decor candle gonna fall on someone's head! Lookout! - Southern Near Me - Columbus, Mississippi

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Food took FOREVER to come out (over 45 minutes). That was the case for most of the other tables as well. Food was decent but the service and "manager" were a joke. read more

We stopped by Cracker Barrel tonight (it was basically empty). We were seated in the middle of the restaurant in plain sight of everyone. They ignored us for 20 minutes and didn't even bother taking a drink order. After 20 minutes, a party of 5 was seated next to us and the waiter immediately came to help them. We just stood up and left (no one even bothered to apologize for completely ignoring us). I guess ignoring your guests is the simplest thing you can do, really. read more

My wife just texted me n her and my mil have been waiting an hour to get their drinks. Took 4 different people and 1 was the manager. It wasn't even busy. If you plan on eating out tonight I would skip cracker barrel. I told them to leave if not it might be 8 o'clock before they take their order. read more

How many times can a waitress walk by every table BUT yours and ignore you? We're visiting from Fort Worth, TX. Seated in the middle of the restaurant in PLAIN sight. Our waitress took a drink order and brought them immediately. We NEVER got our corn bread. My boyfriend ordered the buffalo Mac and cheese, which was just Mac and cheese with chicken strips because there was NO buffalo sauce on it. There was NO gravy on my chicken fried steak and it was dry as a bone. We tried multiple times to get her attention, while she waited and checked on every table around us. We sat for about 30 minutes waiting on a check, when she finally brought it, OF COURSE IT WAS RIGHT! Got the orders wrong, but the check is always right. *eyeroll* It took another 30 minutes for her to come back and get the check and my card to pay. NEVER coming back. read more

My party of 2 visited on a Wednesday evening and we were seated quickly. The server was nonchalant and had no excitement about her job whatsoever. With that said, I'm confused as to why I had to practically beg for the free biscuits and cornbread!?! I ordered the fried chicken salad and the other guest ordered the vegetable plate. When the food was brought out, some of the vegetables were lukewarm. My salad came with two deviled eggs. They were not filled (look at my picture). I can't believe the server and the kitchen staff had the nerves to even send them out. I had to ask the server to bring me some that were full. That took almost 10 minutes. Overall, I was disappointed in the lack of customer service we received. The taste of the food was fine, but this would not be my first choice whenever I'm back in the area. read more

Cracker Barrel Old Country Store - View from window seat - Southern Near Me - Columbus, Mississippi

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Order and 15 minutes conservatively. They came and told us that one of the orders they did not have ready and it would be a while according to the waitress before it was ready at that point I should have just canceled my order and we left, but we waited, and when the order came out, the eggs were cold the hash brown casserole was cold in the state was more rare than medium. I see they already have a two star rating. I don't know how much worse it can get before they fix the problem, since they have been serving alcohol, the food and service has definitely declined read more

Cracker Barrel always has good food and a great atmosphere, and this location was no exception. The cashiers were not very friendly and were reluctant to do their job. Our waitress was wonderful though! Very sweet and kind. read more

The restaurant wasn't very busy, but we had to wait for ever to get our food. It's no exaggeration to say that we were there almost an hour and a half for a meal that could have taken roughly half as long, had the crew been efficient. And it wasn't just waiting for food; the table next to ours sat uncleared for at least 45 minutes, and once someone started cleaning it, it took about 10 minutes and 2 or 3 different waitresses... Later I did see what looked like a busboy, but he was just standing around. As for the food proper... it was competent, but that's about it. The fish was barely cooked, while the turnip greens were so badly overcooked that even the bacon they mix into it was flavorless. (I guess it's bacon? It looked bacon-ish anyway, but I pity the pig who gave his life to be turned into flavorless protein.) My side of steak fries counted about 8 or so fries (I am not kidding) while my daughter's double order of steak fries had something like 40 (I am not kidding). Thank God she likes me enough to share; I got more fries by taking 1/4 of hers than I did with my own order. There were some pluses: a nice, hot fire; the biscuits, cornbread, and apple butter; one member of my party being able to buy a Bob Ross calendar in the country store. read more

This is the MOST HORRIBLE experience I ever had! 2 hours and not busy and had Many waitress!! Orders weren't correct couldn't get refills had to find waitress for ticket. I didn't complain about anything as it does no good, we're checking out and sarcastic waitresses gets on intercom and thanks us for dining with them!!!They need to close or get new management read more

I have been to Cracker Barrel, Columbus, Ms 3 times in the past week. 2 out of 3 times, my to-go orders have been wrong. I addressed the second time to an employee. Explained that I did not receive what I ordered, Maple Bacon Grilled Chicken with 2 sides of carrots and turnip greens. My total on this order was a little over $18. Not only did I get extremely small portions, especially for the cost; but I got grilled bland chicken strips with nothing on it. I order the Maple Bacon Grilled chicken frequently and has always been great. Obviously, that's why it's my favorite. When I addressed this to the employee, she said "I just don't have words for that ", laughingly. Nothing apologetic; at all. I was kind of taken off guard, I think. I let it go. So my last order , I had the same order but this time, I clearly stated that I wanted my chicken as it's suppose to be. I even told them to stress that to the cook if needed. So, that order was correct on the chicken, but didn't get my turnip greens; got hash brown casserole that was very dry and crispy. When I pay $18 for a meal; please please atleast get the order right. I frequently eat there but I'm definitely having second thoughts about giving it another chance. I had a friend to tell me that you typically would always make things right in situations like this. All I got was a silly remark and an almost mocking laugh. Wish I'd gotten the employees name but didn't but can tell you that it happened on 8/25 and 8/26/2024 after 7:30 pm both times. read more

Terrible service food cold and order not correct twice...overpriced cold garbage. Ambiance was terrible.

Terrible. Ordered meatloaf. On their first try it was cold. Not sort of cold, cold. Second try they brought out something that looked like they opened a can of dog food and dumped it on the plate. Needless to say, it was a non starter. read more

Sitting here currently. Thought I'd give CB another chance since it's always terrible. Been here for 17 minutes now and haven't gotten our drink. How is this place still in business honestly EDIT: still sitting here with no food, empty drink glasses, and they are out of straws so we have to put our lips on the dirty glasses. read more

Our family stopped by Cracker Barrel for breakfast. There seemed to be some disorganization when it came to the hostess seating us. After standing around a while we were seated and the waitress did a great job with our order. It took a while but the food was hot and really good! read more

Cracker Barrel Old Country Store - Southern Near Me - Columbus, Mississippi

the worst service and management ever i would rather eat on the floor than eat there so so bad hair in my food just don't even attempt eating here it's not worth it the management does not care about their workers either and fyi there's mold in the orange juice machine next time y'all wanna get orange juice. don't eat here just don't it's loud i used to work there they don't care about anyone read more

I ordered online for pick up at 9:58am. I arrived at 10:00, paid for the order then stood for 30 MINUTES waiting on my food. After repeated inquiries, the manager finally got involved. Did I mention my order was only two biscuits and fried apples? I will never order online for pick up again, no matter how good the food is. read more