Absolutely love this place! They work hard and back their work 100%. Had two tires put on and the…read moreweights were off and I had to go back and Valentin did amazing work on making sure the tires were balanced and the air pressure was the right amount. He communicated with me about everything he was doing. I will always go to them for any car work I need done!

I recently purchased a used vehicle and one of the tires needed to be replaced before I headed back…read morehome to Alabama. Sanchez tire was recommended and I made my way there. They not only replaced one tire for me, they checked the other three to make sure they were in good condition. Service was super fast and employees were helpful and friendly. I'd stop Here again if I'm ever in the area.

I have lived in Roswell for 25 years. We have searched for a mechanic. We found them. They are…read morehonest and affordable and a joy to work with. I would recommend them to anyone.

I have been going to Smith for 11 years. I even travel 45 minutes to have them service my care when…read moreneeded. They have always been wonderful and fair. The employees have always been kind and always address my cars needs. My daughter now uses Smith as well. So glad I found them so many years ago

"We don't want customers like you."…read more Pros: Cheap, reasonable pricing. Gets the job done in a timely manner. Cons: Cheap parts used, poor customer service and ability to explain issues. Background: I went to Signature Total Care Care due to all the great reviews. I unfortunately did not receive "5 star" service in my 2 years using their service. My first issue with Signature was having my blower motor fail and having it replaced by Signature. The blower motor they replaced it with stopped working after 2 months. They made me pay in full for another blower motor Second issue was bringing my car in for an oil change and having them return my car to me with a broken daytime running lamp. I returned my car back to them and they quoted me for a $300 fix. They also told me that it was not a big deal and could fix it at a later date and would not get pulled over for a broken daytime running lamp. But I had no issue prior with those lights prior to bringing it to them. My third issue was an oil leak. I had lots of questions and concerns due to my previous experiences with Signature. I 100% admit that they were correct in their assessment of the situation now... But it was not Signature who were the ones to convince me that I was in the wrong. Instead of explaining to me and showing me why I was wrong I was told that they didn't want customers like me using their business. So I will not use their business. I really hope that if you chose this business that your experience is better than mine. But in my personal experience, I would maybe use Signature for a quick fix, but certainly not as a long time shop.

Just had my brakes replaced on my beloved Porsche. I am 73…read more My family and I have used Signature for a number of years. In all my years of servicing my vehicles no other service center comes close to Signature. Kudos and thanks to AJ, Nick and staff.

highly recommend! finally an auto repair shop you can trust. family owned…read more i felt like family. i wouldn't go anywhere else now that i have found them!

I had low brake fluid so I thought maybe my brake pads were worn. After inspection they said…read morebrakes were fine - good for another 25k. Honest and reliable. Highly recommended.

I've been really happy with their service. We moved to the area four years ago and I was still…read moretaking my car to Malone's in Marietta because I've known and trusted the owner for decades. But it had just gotten super inconvenient due to distance. After having this place recommended, we were really pleased. I was a little concerned when a new owner purchased but I truly haven't experienced any dip in service or quality. I'm always happy with everything from the ease of scheduling to the no BS service to the value and quality.

Do not go there. Didn't do what I ask for , did not quote me what ask for…read more . Said on the phone he was going to pull car back in and do a service I had ask for for my appointment ask if he did it answer was not on the repair order. I'm very frustrated

very poor experience. I was overcharged by Mike and the work was substandard. find another shop…read moreand stay away from this place!

Good people to deal with my new go to mechanics did there best to get me in and out at a reasonable…read moreprice

Chose this shop for a second opinion primarily because they advertised a free diagnostic. The…read morerepair estimate itself was on the higher side compared to other shops, but I was told the work could be completed in roughly 3 days, so I moved forward. I waited 6 days before finally calling for an update, only to be greeted by what can best be described as one of the most unnecessarily abrasive reception experiences I've had in a long time. Defensive, passive aggressive, and somehow managing to sound inconvenienced that a customer dared ask about their own vehicle. Eventually I received the call that the vehicle was ready. I'll admit I should have reviewed the invoice more carefully before paying, but I was in a rush and trusted the shop. That was my mistake. After leaving, I realized I'd been charged an additional $281 for a battery and installation that I never approved. Important detail: the battery in the vehicle was working perfectly fine when I dropped it off. When I returned for clarification, the receptionist immediately insisted the repair had been authorized, yet could not provide a single text, signature, phone recording, or any proof whatsoever showing approval. Once I pressed for documentation, the attitude escalated from dismissive to outright hostile, and I was essentially told there was nothing I could do about it. Fortunately for me, there was. I removed their battery myself, returned it, and received a refund. Ironically, I purchased the same quality battery elsewhere for $185 installed. The tech at AutoZone -- free of charge, by the way -- also cleaned the battery terminals, something apparently too ambitious for a $281 install at this shop. The returned battery still had corrosion and debris on it when I brought it back, which says a lot about the level of care involved. At that point, it naturally makes you wonder about the rest of the repair work -- although unlike the battery charge, I wasn't about to tear open the engine to verify it. Maybe the mechanical work is fine. Maybe it isn't. But customer service matters, professionalism matters, and charging customers for unapproved work absolutely matters. The receptionist alone would prevent me from ever returning here. Combined with the unauthorized charge and the complete lack of accountability, I'd strongly recommend others think twice before trusting this shop with their vehicle.

Amazing customer service and auto repair! They diagnosed that I needed to replace my engine mounts…read more- I didn't know my BMW X1 could drive so quietly and smoothly!!

Great, reliable service, very honest and wong try to scam you into repairs you dont needread more

I was referred by Baker Off Road to Hicks. I found Hicks to be an awesome repair shop. Honest,…read moretimely and very fair. I was given an estimate by a Ford Dealer in Cumming, Ga. I was told my water pump needed replaced. I was so impressed by Hicks that they were so honest. They pressure tested my SUV and stated no leaks were found in the water pump. I told them to check the brakes and do the pads. The car was ready on time. Excellent work and very kind and honest. We will be back. Don't hesitate to use this shop for full service repairs.