We deeply wished we could leave a good review for this company that was recommended to us. However,…read more1 star cannot fully express how disappointed we are. Attached is a picture of how our pool looked BEFORE their service. Next follows AFTER we took on their service. You can clearly see they did not maintain our pool well and did not provide us with any communication whatsoever. On top of that, they still want to charge us FULL price for their service even though, clearly they did not fulfill their duties. Our pool is now green and developing black algae. We had to hire someone else for this diagnosis because we have 2 children under the age of 4 who cannot enjoy a swim during this heat we have been having in the Central Valley. Their pool technician goes out every week to service the pool, how can our pool be turning green and how can they fail to communicate with us about why this may be happening? There seems to be no form of customer value or satisfaction within their company. I wish we could resolve this issue, but they did not bother to ask us why we no longer wanted their services, they were quick to collect a payment from us, rather than showing us that they care about having us as their customers. Truly disappointing.

Pools Plus was recommended by my next door neighbor. They are the BEST!! Come by every Tuesday like…read moreclockwork. My pool has never looked better. I get a picture of the pool and what the technician did on the service call. It even includes the chemical readings! I've recommended Pool Plus on several occasions. Very professional and competent.

Anthony is amazing! Very professional and knowledgeable. 10 out of 10 would recommend to anyone…read morewith a pool. He's fixed our pool cleaner about 3 times without even asking for extra money for the repairs.

I've been using Tony's pool service for over a year now, and I couldn't be happier with the…read moreservice. My pool stays crystal clear all the time, and it's obvious he takes pride in his work. What I really appreciate is that he does much more than just add chemicals. He always checks that all of my pool equipment is working properly and lets me know if he notices anything that needs attention. One thing that really stood out was when he helped me replace my pool lights after realizing they were still under warranty. I had no idea, and he went out of his way to make sure I took advantage of it. Tony is knowledgeable, honest, reliable, and very good at what he does. I highly recommend him to anyone looking for a dependable pool service.

could not figure out why my pentair filter had no suction. I YouTubed everything I could think of…read more Nothing worked so I stopped in at Benchmark. Friendly, knowledgeable and helpful. They sent Felix out and within 30 minutes, they figured out it was my cartridges and a small o-ring at the base of the manifold. My pool is back to normal again thanks to the Benchmark team!

I had a pool drain done by Benchmark. After the work was done, my pool started to bubble and peel…read more I did some research afterwards and found out the pool is NOT supposed to be fully drained. Shouldn't this company know this? Is there anything I can do?

Since hiring this company (Valley Pool Service) in January 2026 to perform my weekly pool service…read moreand maintain my pool, I've made three legitimate compliments. First compliment: The very first time the technician came out in January to perform my weekly pool service, he failed to complete all the services that were in my contract. So, when I was aware of this, I notified the company (owner's wife) and their technician contacted and instructed to come back. He did return and performed the services he failed to do the first time. Second complaint: Was last week (May 26th) when I noticed a heavy build up of sticky blue/black residue on the wheels/tires of my pool sweeper. So, I called the company and was advised to send a video of the wheels/tires, which I did. Plus I sent in a few still photos too. I had cleaned most of the heavy residue prior to calling the company and instructed to send a video to her. However, from the video and photos attached you can still see the sticky residue in between the grooves on the wheels/tires. In addition, I Googled what causes sticky residue on a pool sweeper to see learn what the cause could be. The results I found are shown in the photos provided. I took a sample of my pool water to a reputable pool supply store and had them run a test on the sample of water provided. They were surprised to learn the water wasn't properly balanced; the pool water was either too high (Acid -140) or on the low side (Alkalinity - 57 and so were a few other readings) see photo of test results provided. Two different companies advised me to my pool/spa drained, refilled with fresh water, and then have the correct amount of chemicals put in order to reestablish the correct balance/level of chemicals. Also stared, "If left as is without doing anything would allow the wheels/tires to further deteriorate and cause damage to the surface walls/floor of the entire pool/spa. Again, I was informed by the owner's wife on May 28th that the test results performed by their technician on May 27th is that pH reading of 7.5 was spot on. That is when Muriatic would be used -- to adjust it. I have that the last time we used Muriatic acid was in February. Once pH is set correctly, it basically stays consistent. I had him send me verification of his test yesterday and it was at 7.5 which is what it is supposed to be at. For Pool tires, they are just like car tires and get wear and tear. If you google how often vacuum pool tires need to be replaced, it will say every 1-3 years. If you would like us to replace them, we can. they cost $15/each. However, I don't think they need to be replaced at this point. That is what the company's wife/owner wrote as an explanation. She didn't address any other of the chemical readings that were off. This made me question what was the technician testing and checking during his weekly service. As the problem that I currently have should have been identified much earlier before becoming a huge problem. Third complaint: Was on May 28th, when the technician came out on May 27th, he left my gate open with the lock unlatched. This was the 2nd in less than 5 weeks my gate was left open. I travel a lot and may not be home to ensure my gate is closed correctly, locked, and secured every week. As the homeowner if someone enters my backyard and an accident occurs, I'd be the one liable for it. This was my main concern so I addressed it to the owner's wife as well. Consequently, this is the response I received back from the owner's wife... Apologize for the locked gate. I'll make sure to talk the Phoenix. You seem very unhappy with our pool service. Please find another pool company to service your pool moving forward. Unfortunately, this isn't working out. My response back to her was... No problem in finding another pool company to service my pool. I appreciate you for letting me know addressing my pool service problem(s) on three different occasions was an issue. Per your request, as of today (May 28, 2026) and moving forward your company providing my pool service is no longer required. Respectfully, My Name Note: The gate was left unlocked but she apologized for a locked gate... Smh! As a business owner and on a professional level the company, if they value their clients should be willing to address their concerns and/or complaints without terminating them. Makes one think do they value their companies reputation. I would not recommend this company to any one looking for a company to service their pool. Bottomline is pay attention to your pool. If you find a problem address your concerns. My pool will be drained, refilled, and chemicals replaced . And, my grandchildren will be able to enjoy swimming and playing in it throughout the Summer.

This is an update for Valley Pool under new ownership. I have been with Valley Pool at least 18yrs…read morenow and even though Keith will be missed I am happy with the new owners. I needed to have my whole filter cartridge replaced and am very happy with the work Steven did. I have a problem pool, it's very old and fiberglass and I know it's way overdue for resurfacing which causes the fiberglass to clog the filters. Steven changed my filters to DE filters which this pool needs and what a different it has made. My pool is now sparkling clean with the best water flow I've even seen it have, not bad for an old pool! I am still very happy with Valley Pools and I have complete trust in them that they will still give the best service that I always had with Valley Pool. I only recommend what I think is really good and I recommend Valley Pool if anyone is looking for a good pool service, I don't think you will be disappointed. I would not stay with someone this long if I was not happy with them, the owners are nice and are quick to respond. If Valley Pool can keep my old pool looking good they can handle anything!

I have had their great service for almost a year now. They are the Best of the Best!!…read moreWe originally needed help with repairs to get the pool operating correctly. They did a fantastic job to fix it. Along with our weekly service, our pool is well taken care of. They are so knowledgeable and dependable. I always wait for time to tell recommendations for on going service. and it does. So I truly and highly recommend Rodriguez Pool Service.

Rodriguez Pool Service is receptive and on-point. They got my pool looking pristine and took their…read moretime! Highly recommended.

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

Cleaning service started off very good, my pool was clean but little by little their service…read morestarted to decline Barely serviced my pool. My pool stayed green. Didn't brush my pool nor empty baskets half the time. I complained to owner. He had my pool emptied by some one else, his friend I hired to cleaned build up on my tile. After pool was empty he came and splashed acid on my pool walls and left. Some of walls were still green. I complained and he had his friend come and throw acid on it. Then said go ahead and refill it with water it will be fine I complained and he quit. Left me hanging. I had to find another company to finish treating my pool after I filled it back up. Mike also refuse to refund me June payment. I paid him a month in advance every month. And he only service my pool twice this month. Benchmark pools is servicing my pool now.

Mike is amazing. Best pool guy around, always keeps the pool beautiful year round. his prices are…read morereasonable too! We are so so happy with Clovis pool care!! We will continue to use them for as long as we can Thank you so much!!

We had several pool companies give us bids . Including one we had used before …read more We had a friend that highly recommended Signature pools . We contacted them and immediately Travis got back to us . He came out to our home listened to our ideas and brought our vision to life . The overall experience was fun and exciting due to how the entire staff worked with us in such a professional and timely manner . We recently had one of our pool lights go out . Travis reached out to us they came out immediately and replaced them . Again their staff was so kind and professional. Our friends and family have enjoyed our pool so much that a few of them have decided to build their own pool . The exceptional quality of our pool has always led them straight to Signature pools .