I don't usually write reviews, but I felt like I needed to for this place. I had been dealing with…read morefatigue, hormone issues, and just not feeling like myself for a long time. I had gone to multiple doctors and never really got clear answers. Coming here was honestly a different experience from the start. Keri and her team actually listened and didn't just brush things off. They did more in-depth lab work and explained things in a way that made sense. I ended up starting a personalized plan that included hormone therapy, and over the next few months I noticed a big difference. My energy is better, and I just feel more like myself again. If you've been dealing with ongoing health issues and feel like you're not getting anywhere, it's definitely worth checking them out.

I would not recommend .very incompetent. Lost my blood test. Was reluctant to fix the issueread more

Absolute excellent in every sense of the word! Every doctor and nurse was caring, compassionate…read more and qualified. The building inside us beautiful and uplifting for cancer patients. An older gentleman was playing beautiful piano music in the foyer. I feel so much better in my diagnosis and treatment!

It is such a wonderful feeling to have the staff be so kind. From the checkin to the lab work area…read moreeveryone was so nice.

Seemed pretty clean and modern looking. It was a rainy day and they do have a covered drop off…read morearea which was nice. They also had umbrella slips to help with the drippy floors. Overall pretty nice facility.

They are good but might need a save my spot for the emergency room because it's hard to tell when…read morethey're busy

This place charged me $700 for a 20 minute appointment and billed me multiple times. Avoid this…read moreplace at all costs.

SCAM ALERT! 1) the website listed here isn't theirs…read more 2) They list themselves as providers for my dental insurance plan. When I call, a condescending witch tells me they "don't take Medicaid", talking down to me like I'm one of "those people". I AM NOT ON MEDICAID! She then starts to lecture me like I'm - well, one of "those people" I'm sure she'd say - about how I'm on Medicaid and don't know it. Unreal. These people are providers for my INSURANCE. They listed themselves with my private insurance company. They clearly don't have any idea what's going on - would you trust these people to bill you correctly being this scatterbrained?

I get transferred to Cox around 3:30 pm. They take all my vitals, blood sample etc. Genuinely…read morewaited till 2am for a room, everybody that got there after me was admitted in and I was throwing up THE ENTIRE TIME. Won't catch me using Cox Services again, Tumbs did the job better than they did.

Check in desk is rude when checking you in even if you visibly in pain and struggling. Staff fails…read moreto listen to patients even when your explaining in detail the pain and cry about how much it hurts. Oh your 9 on the pain scale lets give you Tylenol when you stated you had took some prior to come in and you have only been there for 2 hours.

If you're suffering from addiction and or anxiety and depression definitely recommend. They do…read moretheir part if you're doing your part.

I went to Jordan Valley in January, express care with my daughter. The reason we went was to rule…read moreout flu given it has a 48 hour window to treat. I specifically said I did not want rsv and to my surprise was charged for rsv (my daughter is older and we would not do anything for rsv outside of symptom control). I have spent months trying to talk to someone. Billing has been very kind and trying to get a manager or someone to call to discuss. No one seems to care that I am being charged for a test they did not perform or if they did, it was done against parental consent (no rsv result has ever been disclosed to me, even as I have been fighting this bill). I am planning on reporting Shay Davis to the state board of nursing. This is no longer about the cost but the principle. This should not be allowed to happen to anyone or any patient. If you can go somewhere else, please do.

While the staff are very kind and helpful, I have an issue with the appointment process. They gave…read moreme an appointment card after a BC shot and on the day I was supposed to go in, there was no one there and it was closed. I called PP and asked them why my local PP facility was closed even though they scheduled me for an appointment. I was told it was "because there is a party today." The lady on the phone who worked in customer service said that this kept happening at this location and she thankfully got me in on the next day. On an even worse note, my close friend usually gets texts and emails from them when it's her appointment time, but they never sent a message to her and now she might be pregnant because of this. When she called asking when her next appointment was, they told her she was a MONTH late for her shot. When asked why she didn't get any messages, they said that "the email was lowercase so it didn't send." She also did not receive a notice for her being a "no-show" either. She also never received an appointment card or any written documentation for an appointment. My appointment dates are always written on the information papers from the depo-shot as well and not in an actual appointment card. I am in no way bashing planned parenthood, but if you are using the Springfield MO facility, take extra care and attention to when you are due for shots or checkups and write them down and put them in your calendar. I NEVER write reviews but I would hate for someone to have an experience like this and miss crucial birth control shots or procedures in general. I understand people mess up, but this isn't the kind of thing to take lightly. Thank you for the staff for always being kind, and I hope that this issue is resolved soon! These people can truly help you, just make sure you can keep track of appointment times and dates.

I have been to 6 other appointments back home, trying to get my nexplanon implant removed but…read moreeverytime I would go, I'd back out & say i didn't want to remove it because I was scared. When I came here, I immediately felt welcomed & comfortable in the office. The staff is great, very friendly & understanding! I got blood work done, my implant removed & met some great people. I will definitely be back if need be!

Do not agree to surgery here under any circumstance. Once they have you under anesthesia they will…read moredo whatever they want to do, your plan that you consented to means nothing, they can change it to whatever they want as soon as your asleep. They ignore medical conditions and add Radom medication and allergies to your record. And if you so much as ask a question they will act like you have attacked them. The nurses were nice, the admissions people were great. But surgery NEVER again!

I've been a patient in many hospitals in different countries around the world.Cox(North and South)…read more is the best hospital I've been.They aren't there to be their friend.They fix broken people.